Milos

Hi there,

Thank you for your feedback, we truly appreciate you taking the time to share this.

I understand your concern regarding the Ken Burns effect, and I agree it’s not ideal behavior. Please rest assured that our developers are aware of similar reports and are doing their best to address such issues. While I don’t have an exact ETA to share at the moment, I can confirm that this is something being worked on.

In the meantime, you’re also welcome to open a topic directly on our GitHub repository. This allows our developers to track the issue more closely and may help provide additional visibility and context.

Thanks again for bringing this up.

Kind regards,

Hi there,

Thanks for following up on this.

At the moment, I don’t have direct visibility into the internal review status or timeline, but I can confirm that your feedback has been shared with the relevant teams for consideration.

They regularly review this kind of input when evaluating improvements and future changes. While I can’t guarantee a specific outcome or timeframe, please know that your report has not been ignored.

If there are any updates or changes related to this, they will typically be reflected in future releases.

We appreciate you taking the time to raise this.

Best regards,

Hi there,

Thanks for contacting us

I’ve gone through the details you provided and was able to see and understand the issue. Unfortunately,​​​​​ this is a known bug affecting the inner section widget.Adding multiple widgets inside an Inner Section widget will cause that, eventually, they will get duplicated either above or below the Inner Section.

Our developers are aware and already working to fix it as soon as possible.

Workaround: delete the duplicated widgets or switch to Containers.

I am not able to provide you with ETA of the resolution of this issue, but once the fix is released, you will receive a notification on your WordPress dashboard informing there is a new update for Elementor plugins and we will update it on our changelog page:
https://elementor.com/pro/changelog/
https://github.com/elementor/elementor#changelog

What I can do from my side is vote for this issue in our internal bug report system so that it receives higher priority and hopefully gets fixed in one of the next plugin updates.

We apologize for this inconvenience and appreciate your patience while we work on this problem.
Please let me know if you need further assistance.

Kind Regards,

Hi there,

Glad to hear that it’s all working properly for you.

If you run into any other issues, don’t hesitate to open a new topic.

We will be more than happy to help.

Best regards

Hi,

Just to clarify, could you please elaborate a bit more on what you meant?

Are you looking for a way to view the content without creating an account on that site, or are you trying to access something specific?

Thanks!

Hi there,

Thank you for taking the time to share your feedback with us. We truly appreciate you raising these concerns and providing such detailed insights especially given your experience working with accessibility standards and compliance requirements like Kit Digital.

We understand how critical accessibility is, not only as a legal obligation but as a fundamental aspect of creating inclusive web experiences. Your concerns regarding the recent regressions and the perception around the Ally plugin are taken seriously, and we sincerely apologize for any frustration this situation may have caused.

The Elementor team is continuously working to improve accessibility within the core plugin and address any regressions as a priority. Your feedback has been shared with our product and development teams to ensure these issues are properly reviewed and resolved.

Regarding your question, while we cannot provide an exact timeline at this moment, improvements to accessibility in the core product are actively being worked on and will be included in upcoming updates.

We also understand your concerns about account requirements and security. These topics are equally important to us, and we are continuously strengthening our processes to ensure both a secure and user-friendly experience.

Kind regards,

Hi there,

Thanks for contacting us.

The issue is related to the Ultimate Member third party plugin you are using, as once the plugin is deactivated, the issue is no longer occurring.

Therefore, we highly recommend that you report this issue to the support team for this plugin, so they may further troubleshoot and provide any recommendation (or possible fix) to resolve this issue.

Should they need any help from us, they can open an issue on our Github account and our developers will be happy to assist. https://github.com/elementor/elementor/issues

For reference: What do we Support?

Kind regards,