Milos
Forum Replies Created
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Hi there,
Thank you for reaching out.
I understand your concern regarding the GET https://assets.elementor.com/mixpanel/v1/mixpanel.json requests being made on every page.
Since you are using Elementor 3.34.1, the issue mentioned in this thread has been resolved in this version. Elementor should no longer trigger Mixpanel requests if data sharing is disabled.
If you’re still seeing these requests, a few possibilities could be causing them:
- Caching / CDN: Sometimes cached scripts from before the update continue to load, even after updating Elementor. Clear your site cache, browser cache, and any CDN cache (Cloudflare, etc.) and test again.
- Plugins or theme integrations: Some third-party Elementor addons or themes may include legacy Elementor code that still references Mixpanel. Temporarily disable other plugins and switch to a default theme to isolate the source.
- Staging / old script remnants: Check if your site is running old versions of Elementor JS/CSS from the /uploads/elementor folder or a child theme. Make sure all Elementor assets are fully updated.
- Incorrect version or update issue: Confirm that Elementor is fully updated and that the update completed successfully.
Hope this helps.
Kind regards,
Hello,
Thank you for the excellent and very detailed feedback, and for taking the time to precisely identify the root cause of the issue. We truly appreciate this level of investigation and the clear explanation of the potential impact on other theme and plugin site builders.
Since this matter is related to compatibility with custom site builder solutions and how Elementor interacts with WordPress template buffering, the best next step would be to report this directly to our development team.
We recommend opening an issue on our official GitHub repository, where the developers can review the case in detail, explain the reasoning behind this change, and evaluate any potential side effects or compatibility improvements:
https://github.com/elementor/elementor/issues
Once again, thank you for the high-quality feedback and for highlighting the broader compatibility implications. Reports like this are extremely valuable to us.
Kind regards,
Hello there,
Thank you for your patience.
I attempted to replicate the issue on my test site using the latest version, but I wasn’t able to reproduce it.
Could you please share a few more details about what you’re seeing? If possible, please also provide a short screencast demonstrating the issue so I can follow the exact steps and try to reproduce it on my end. For reference, I’m testing on a clean WordPress installation with only Elementor and the Hello theme active.
This will help us better understand what’s happening and provide more accurate support.
Looking forward to your reply.
Kind regards,
Hi there,
Thank you for contacting us.
You can find the full documentation on Elementor system requirements at the link below:
https://elementor.com/help/requirements/I hope this helps. If you have any additional questions, feel free to let us know.
Kind regards,
Hi there,
Thank you for your message.
I understand your concern, the core of this issue is related to the internal behavior of the code itself, specifically around how
custom-frontend.min.cssis handled. Since this involves internal functionality and requires developer-level investigation, this case will need to be directed to our GitHub project, where our developers will be able to assist further.Kindly note that our GitHub project is not a support channel; therefore, response times may vary. We appreciate your understanding.
I hope this helps. If I missed something, please reply if you have any further questions regarding this topic.
Kind regards,
- This reply was modified 4 months, 1 week ago by Milos.
Hello there,
Thank you for your patience!
Would it be possible for you to tell us more details about your issue, can you please provide us with a screencast demonstrating the issue?
This will be useful to us as we will better understand the issue you’re experiencing and provide you with better support.
I am looking forward to your reply!
Kind Regards,
Hi,
Thank you very much for the detailed feedback and for taking the time to thoroughly reproduce the issue. We truly appreciate the effort.
Since this behavior appears to be related to the internal functionality of a newer Elementor version, and may also be browser-specific, the best next step would be to report this directly to our developers so they can investigate it in more detail.
Please note that this would need to be directed to our official Elementor GitHub project, where our developers will be able to review the findings and assist further. Kindly note that our GitHub project is not a support channel, and response times may vary depending on the investigation and development priorities. We appreciate your understanding.
You can submit the report here:
- GitHub Issues: https://github.com/elementor/elementor/issues
Once reported, our development team will be able to analyze whether this behavior is expected, browser-related, or something that needs adjustment in relation to the Data Sharing settings.
Thank you again for bringing this to our attention and for sharing such clear reproduction steps.
Best regards,
Hi,
The Post Info widget is a feature that is part of Elementor Pro. Please look at the screenshoot – https://prnt.sc/tknwmO2eKp5c
Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com ref: https://elementor.com/help/how-to-submit-a-support-ticket/ I’d also suggest you check out Elementor Community Group on Facebook.
We have created it to connect Elementor users together and share knowledge, Global Elementor Community.
WordPress.org rules state that commercial products are not supported here.
Hi there,
Thanks for reaching out and for the detailed explanation.
In most cases, this type of CORS (Cross-Origin Resource Sharing) error is caused by a server-level configuration or a security rule (often from the hosting environment, a firewall, CDN, or security plugin) that blocks a request Elementor is making.
The update itself didn’t intentionally introduce a breaking change, but newer versions can trigger stricter server rules that were previously not enforced.
Here are a few things we recommend checking:
- Hosting / Server security rules
- Please ask your hosting provider to check if any ModSecurity, firewall, or CORS-related rules are blocking requests coming from /wp-json/ or Elementor-related endpoints.
- Security plugins or CDN
- If you’re using any security plugin, caching layer, or CDN (like Cloudflare), try temporarily disabling it to see if the error disappears. If it does, the issue is usually resolved by adding an exception/allow rule.
Looking forward to your reply.
Best regards,
Hi there,
Thank you for contacting me again.
If I understand correctly, the font icons you’re using were not created with Elementor, but instead come from a third-party plugin or theme. If that’s the case, please provide us with more details about how the icons were added and which plugin or theme is being used.
When icons are created or loaded via third-party plugins or themes, there is a high possibility of incompatibility with Elementor. Because of this, we strongly recommend reaching out to the support team of the plugin or theme in question, as they will be best positioned to further troubleshoot the issue and provide guidance or a possible fix.
If their team requires assistance from us, they are welcome to open an issue on our GitHub repository, and our developers will be happy to help:
https://github.com/elementor/elementor/issuesKind regards,
Hello there,
Thank you for your patience and feedback.
Would it be possible for you to tell us more details about your issue, can you please provide us with a screencast demonstrating the issue?
This will be useful to us as we will better understand the issue you’re experiencing and provide you with better support.
I am looking forward to your reply!
Kind Regards,
Forum: Plugins
In reply to: [Elementor Website Builder - more than just a page builder] blurry headersHi there,
Thanks for contacting Elementor.
In most cases it happens because the site is not actually serving the full-resolution image, or the image is being scaled up.
1. Verify which image file is actually loaded
Open the page > DevTools > inspect the header > check the computed background-image URL (or src/srcset if it’s an Image widget).
- In Elementor, the image size is not set to Full, so WordPress serves a generated size like 2048px. If the header renders wider than that, the image gets upscaled and looks blurry.
- WordPress “big image” scaling: images wider than 2560px are automatically saved as -scaled. Your image is 2583px wide, so WP may be serving the scaled version instead of the original.
2. Retina / high-DPI screens
For example, if the header renders ~1900px wide in CSS and the device pixel ratio is 2, the browser effectively needs ~3800px of image data for perfect sharpness. A 2583px image can still look slightly soft even when everything is configured correctly.
3. Things to try (in this order)
- In Elementor, set the image size to Full and reselect the image.
- Regenerate thumbnails and clear all caches (plugin, server, CDN).
- Check in Media Library if the filename being used contains -scaled.
- If needed, developers can disable WP’s big image scaling via the big_image_size_threshold filter.
Hope this helps.
Hello there,
Thank you for being so patient.
Elementor itself should not load api-eu.mixpanel.com by default, especially when Data Sharing is disabled.
In practice, Mixpanel requests are almost always coming from:
– another plugin (analytics, forms, marketing, automation, etc.),
– header/footer script injections,
– or the active theme/child theme.The Data Sharing toggle in Elementor only controls usage data sent to Elementor, not third-party scripts added elsewhere on the site. To identify the source, I’d recommend:
– temporarily disabling plugins one by one and checking the network requests,
– checking if there is Custom Code and any header/footer script plugins.Once the responsible plugin or snippet is identified, removing or disabling it should stop the Mixpanel requests.
Hope this helps.
Hi there,
Thanks for your feedback.
I tried to replicate the icon issue on my test site, but everything works as expected on the latest versions.
Could you please share a bit more detail about what you’re seeing? Additionally, could you apply the recommendation I suggested in the previous message to the live site using the latest version, and let me know if anything changes? Just in case, please make a backup first.
If possible, please also send a short screencast demonstrating the issue. That will help us better understand what’s happening and provide the best next steps.
Looking forward to your reply.
Kind regards,
Hi there,
Thanks for contacting us and hope you are doing well and having a great day.
To rule out the possibility of a plugin or theme conflict, please deactivate all your plugins (besides Elementor ). If it solves the issue reactivate them one by one to find the culprit. If it didn’t help, switch your theme (temporarily) to a default WP theme such as Twenty Nineteen and see if it makes any difference.
Also, this could happen due to our Elementor performance experiments you can try to deactivate them. To deactivate them you can go to Elementor > settings > features
Performance features currently in the experimental stage are:
- Inline Font Icons – This experiment renders icons as SVGs without loading the Font-Awesome and eicons libraries. Since SVGs are vector-based images which are rendered using the browser’s engine, they do not increase server requests which improves performance
I am looking forward to hearing back from you soon.
Kind regards,
- This reply was modified 4 months, 2 weeks ago by Milos.