Matt Cohen

Hi John,

Thank you for your feedback.

When leaving a plugin review, we highly recommend providing information and context, such that the developer knows in which direction to improve and develop the plugin.

If you have constructive criticism, we’d appreciate your feedback and do our best to incorporate it into the plugin, where possible.

Thanks and regards,
Matty.

Hi Jim,

I’m sorry to hear the “Our Team” plugin doesn’t meet your needs.

Please note that the intention of the plugin is exactly as you’ve noted- to provide the team listing functionality. The plugin purposefully does not include CSS styling, as this should be left up to the theme.

I feel we’ve communicated the purpose of this plugin effectively. If it doesn’t meet your needs, that doesn’t mean this is a bad plugin. It simply means it doesn’t meet your needs, which is to be expected, if a plugin is coded to meet a specific purpose.

If you feel the coding is poor, please do log issues on our Github repository, here: http://github.com/woothemes/our-team/, and explain where you feel we’ve gone wrong or could improve. We also do encourage pull requests.

While we appreciate your review, we feel your 1 star rating is unjustified, as the plugin simply doesn’t meet your need, while it does do exactly what it says on the box. We’d appreciate an unbiased review of the plugin itself, in it’s context.

Thanks and regards,
Matty.

Chief Product Officer at WooThemes

Hi there,

I’d recommend contacting the theme developer, as they may not be using the WordPress core standards “dynamic_sidebar()” and “is_active_sidebar()” functions, or may be incorrectly modifying the query on the current screen, such that the sidebar isn’t detecting the page as a WooCommerce page.

Thanks and regards,
Matty.

Hi Oliver,

Great, thanks for the letting us know. 🙂

Thanks and regards,
Matty.
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Hi Trina,

Thanks for your query. 🙂

Do the categories contain posts, perchance? By default, we display only categories which have posts assigned. 🙂

Thanks and regards,
Matty.
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Hi Julian,

Thanks for your query. 🙂

Could you please advise the conditions for the sidebar replacement which isn’t working as desired?

Thanks and regards,
Matty.
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Hi Oliver,

Thanks for your kind words, and your suggestion.

Please submit a pull request, or log an issue, over at http://github.com/woothemes/woosidebars/ where we can discuss further. 🙂

Thanks and regards,
Matty.
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Hi wjweb,

Thanks for your query. 🙂

To clarify, WooSidebars works with WordPress core’s “dynamic_sidebar()” and “is_active_sidebar()” functions to replace the sidebar.

If the theme doesn’t make use of these core functions (which are also part of the WordPress Code Standards), the plugin will not function correctly.

I’d recommend contacting the theme developer with the above information, requesting that they adopt WordPress Code Standards and make use of WordPress core functions for displaying their sidebars.

Please advise if this produces the desired result. 🙂

Thanks and regards,
Matty.

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