Matheus Martins
Forum Replies Created
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Forum: Reviews
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Broke my websiteHi, @larrydcook.
Thanks for reaching out — I’m glad you did.
Webhook issues are often tied to caching, but in your case, I suspect there may be something more going on that’s interfering with how they work. To better assist you, I’ll need a bit more context.
Could you let me know:
- What actions you were taking when the issue occurred?
- What outcome you were expecting?
- What actually happened instead?
I also apologize for the delay in getting back to you. Looking forward to helping you get this sorted out!
Hi, @htezabwala.
As the add-on is a premium feature, we’re unable to provide support here. However, you can reach out to our dedicated support team via https://givewp.com/priority-support/, and they will be more than happy to assist you.
We’re looking forward to helping you get to the bottom of this issue!
Hi, @danfrankdancom.
What is likely happening here is that one or more of your donations is corrupted, and it will likely need to be deleted. I’m happy to take a look at it for you, so please contact us at our website at https://givewp.com/contact-us and select “I am responding to your request to contact Give” from the options.
Thanks so much!
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Block Spam attemptsHi, @kender.
I’m glad you reached out because I have a great solution for you.
A few months ago we released a new integration for GiveWP called Cloudflare Turnstile. The Cloudflare Turnstile integration for GiveWP secures donation forms against bots. It prevents spam donations by using simple checks to ensure only real humans can submit your forms without choosing how many pictures include a bicycle.
You can learn more about it here: https://givewp.com/documentation/add-ons/cloudflare-turnstile/. And you can also download it from here: https://wordpress.org/plugins/give-cloudflare-turnstile/.
Feel free to reach out to us if you have any further inquiries or require additional assistance. We’re always happy to help!
Hi, @sandexma.
As the add-on is a premium feature, we’re unable to provide support here. However, you can reach out to our dedicated support team via https://givewp.com/priority-support/, and they will be more than happy to assist you.
We’re looking forward to helping you get to the bottom of this issue!
Hi, @squarecandy.
For our legacy forms (not multi-step or classic), we already have a solution available that uses custom code. You can access it here: GitHub – GiveWP Snippet Library: Implement reCAPTCHA.
We’re actively developing GiveWP core and reevaluating how to handle all types of campaigns/forms. This includes enhancing our donation forms. A significant part of this initiative is the introduction of the Visual Donation Form Builder, which offers a more streamlined way to create donation forms.
While the traditional method of building forms remains available for now, the Visual Donation Form Builder is the recommended path forward.
Feel free to reach out to us if you have any further inquiries or require additional assistance. We’re always happy to help!
HI, @riyaseasternts.
As the add-on is a premium feature, we’re unable to provide support here. However, you can reach out to our dedicated support team via https://givewp.com/priority-support/, and they will be more than happy to assist you.
We’re looking forward to helping you get to the bottom of this issue!
Forum: Reviews
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Great supportHi, @lucaf74.
I’m glad Robin was able to help you sort out the issues you were facing. Should you need further help, we’ll be here ready and happy to help.
Have a great day! 🙂
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Visual form pop upHi, @neyarprod.
To customize GiveWP with your own CSS, it’s necessary to identify the IDs, classes, and HTML tags used by it to create your custom code. The easiest way to do so is by having a website running GiveWP and pages with content, like donation forms, donation history page, subscription management page, the donor dashboard, and others.
Then, you can use different tools to customize the CSS code. For that reason, we created a document that explains how to do it. Check it out here.
Feel free to reach out to us if you have any further inquiries or require additional assistance. We’re always happy to help!
Hi, @jane-shakespeare.
I’m glad that I could help you! If you’re all set, I will proceed to close this ticket on our end. If I was helpful, I’d love to earn a 5-star review from you! Here are some options:
– WordPress.org: https://wordpress.org/support/plugin/give/reviews/#new-post
– Capterra: https://reviews.capterra.com/products/new/be52200d-ecfa-4f4c-ba4c-5b2552deadb7
– G2: https://www.g2.com/products/givewp/reviews/startReviews are a great way for other organizations to see the value and success that GiveWP users experience with our products. I truly appreciate your time in sharing your feedback—it will make my day! 😊
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Show Goal as PercentagesHey, @promtedcoin64.
I’m glad you reached out.
When you say you’d like to display percentages instead of the money, do you mean on the donation form itself or on a specific goal? If you mean on the visual donation form builder, you are right, it’s not an option right now.
Although we do not have this feature out of the box, it would be exciting and valuable to understand how it would work for you and improve your workflow, so the product development team has some insights into how it would behave.
A possible workaround would be to use our GiveWP Totals Shortcode. It allows you to display the percentage for one or more forms. You can learn more about it here: https://givewp.com/documentation/core/shortcodes/give_totals/.
Feel free to reach out to us if you have any further inquiries or require additional assistance. We’re always happy to help!
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Visual form pop upHi, @neyarprod.
Glad you reached out. I can help you
What happens is that the height of the GiveWP donation form is automatically adjusted. However, the popup system you’re using doesn’t recognize this adjustment. As a result, whenever the form loads, your popup doesn’t understand that it needs to update its height.
Instead of using a popup, you can use a shortcode with the attribute
display="modal". Here’s an example:[give_form id="98" display_style="modal"]This will generate a button, and when someone clicks it, the form you want will open in a modal popup.
You can read more about the documentation for this shortcode here: https://givewp.com/documentation/core/shortcodes/give_form/.
Feel free to contact us if you have more questions or need further assistance. We’re happy to help!
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] givewp-route=donateHi, @ahmedpothiawala.
I’m glad you reached out.
This issue is likely occurring because you’re using HTTP and running the site on localhost. Can you try testing it on a live site and let me know if the problem persists?
Looking forward to helping you get to the bottom of this!
Hi, @mtechgoel16.
Glad you reached out!
From the logs, it appears that your server is blocking the use of the
php_uname()function. To resolve this, I recommend contacting your hosting provider and requesting that they ensure thephp_uname()function is enabled and can run without restrictions on your site. This is a server-level configuration, so it requires action from your hosting provider to address.Let me know what they say about that for you. Your success with online donations is our number one priority.
Hi, @minnalina.
I’m glad you reached out.
What @mrprainx explained is correct. PayPal is deprecating PayPal Standard, which means everyone must transition to PayPal Donations. This change requires organizations to have a PayPal business account, which comes with associated fees.
To help mitigate these costs, you can contact PayPal directly and provide documentation, such as proof of your nonprofit status if you’re an NGO. PayPal has programs to offer reduced fees for eligible organizations, but this is entirely managed by PayPal and requires their approval.
Feel free to reach out to us if you have any further inquiries or require additional assistance. We’re always happy to help!