mara3

Hi @claytoncollie,

Firstly I wanted to follow up with you on this topic.

I realized I might have misunderstood something earlier – sorry about that! The categories created with Media Library Organizer are actually managed within the plugin itself, not directly within WordPress’s usual category system. Because of that, there isn’t a built-in way to export those categories easily.

Unfortunately, this also means that other plugins wouldn’t typically be able to work with those categories (for example exporting them) unless they are specifically designed to interact with Media Library Organizer.

As a workaround , you can try going into the WordPress Dashboard -> Tools -> Export, choose Media and click on Download Export File. This method will have the categories’ details but only for the categories that contain at least one media file.

I hope this explanation clears things up! If you have any other questions, feel free to ask or open another thread.

Best regards,

Mara

Hi @toddwelch,

Thank you for using Neve and for reaching out to us!

I have tried to replicate this problem on a fresh instance and have tried to observe the problem on your website by eliminating that line with the same color as the background but everything showed fine, no columns were overlapped.

Can you share details about how you have configured the columns so we can assist you properly?

Kind regards,

Mara

Hi @nicoleprovost,

Thank you for using Hestia and for reaching out to us!

I have checked your website and the featured images; the size for the working photos is indeed the one stated by you 2560 x 1707, but on the first page provided the image has a much smaller resolution.

You can see how I checked this here

Could you please clear the cache in case you are using such plugin, then try to reupload a high-quality image that is at least 900x600px for that post and check again?

Please also make sure that you do not have any other image optimisation plugin activated since the issue might also occur because of one.

Please let us know how it goes!

Kind regards,

Mara

Hi @nordiccompetitiveleague,

Thank you for using Hestia and for reaching out to us!

To enable the image you have used on the homepage for the header for all the pages you have on your website you can go in the Customizer -> Appearance settings -> Background Image -> Header Background and check the Enable Header Image Sitewide option.

Please let me know if this solution meets your needs!

Kind regards,

Mara

Hi @fitsmartyou,

Thank you for using Neve!

Yes, the hero section can be modified so that it won’t appear on mobile devices. To achieve this simply click on Edit page then click on the desired section. On the right tab you should see an option called “Responsive” there you can choose to disable the section on Mobile, Tablet or Desktop.

Hope this helps you!

Best regards,

Mara!

Hi @slhodson,

Thank you for using Neve FSE!

I have tested the behaviour you described on a fresh instance and I managed to replicate it. Indeed the font changes when switching between the pages. Thank you for reporting this to us, we will address it as soon as possible!

As a temporary measure to ensure that you have a consistent look throughout your website you can go to the Blog Page Template by going to Appearance -> Themes -> click on Theme Details for Neve FSE -> Customize -> Templates and choose the template you want to edit. There you can select the text for the navigation menu. For the block settings choose the styles tab and introduce 16px as the value for the Typography size.

We hope this doesn’t affect your experience!

Kind regards,

Mara

Hi @amira20,

Thank you for using Neve!

To adjust the image dimensions differently for desktop and mobile you can explore two options.

1. Go into the Customizer -> Layout -> Page and if here you have the Header Layout set to Cover then you can set the height for desktop and mobile individually by click on the specific icon and introducing the height value.
2. Use CSS by going into the Customizer -> Additional CSS and add this code to individually restrict the size of the image based on the device:

@media only screen and (min-width: 1024px) {
    .wp-block-image.size-full img {
        width: 1920px;
        height: 628px; 
    }
}

@media only screen and (max-width: 767px) {
    .wp-block-image.size-full img {
        width: 1920px;
        height: 1400px;
    }
}

Please let us know if this helps!

Kind regards,

Mara

Hi there @peterlang232,

Thank you for keeping us updated on your situation!

We appreciate your understanding regarding our support policy. Remember that we are always here to assist you with any issue regarding the theme’s functionalities.

If you encounter any other challenges or need help with anything else when using the theme don’t hesitate to reach out!

Kind regards,

Mara