mara3
Forum Replies Created
-
Hey there!
Great! We’re glad to hear that the problem has been resolved. However, we strongly advise against making changes to the theme, as this can lead to future inconsistencies and compatibility issues.
Best regards,
Mara
Hi @webmark487,
I’m glad to hear that I was able to help you with this information! I’m always striving to improve my ability to assist customers, and your feedback is incredibly valuable. If you had a positive experience with our interaction today, would you be willing to leave a review about it here?
Additionally, I’d like to mention that while we are here to support you, we don’t encourage making modifications to the theme, as it can lead to issues with updates and compatibility.
Sharing your thoughts helps others know what to expect when they contact us. Thanks again for your time and business!
Hey @webmark487,
Thank you for your quick response!
Sorry for this oversight! That under line can be changed by going in the Customizer -> Header -> Change Menu, there select the wanted Hover Skin Mode, or disable it by selecting the first option.
Hope this helps you achieve the design you want!
Kind regards,
Mara
Hey @webmark487,
In order to remove the decoration and color for the menu items, you can use this CSS code which you can add in the Additional CSS tab:@media only screen and (max-width: 768px) {
.has-nav a {
text-decoration: none !important;
color: inherit !important;
}
.has-nav a:hover {
text-decoration: none !important;
color: inherit !important;
}
}Hope this helps you!
Kind regards,
MaraHi @fcerqueira,
Thank you for using LightStart!
We are sorry you are experiencing this inconvenience! As a workaround for the moment you can use these steps and then you can edit your page with Elementor.- Deactivate the plugin by going to the Dashboard -> Plugins, under LightStart select Deactivate -> Skip & Deactivate;
- Delete the plugin by clicking Delete under its name
- Click on Plugins -> Add New plugin, search for LightStart and install it again
- Activate it
- Click LightStart in the WordPress Dashboard
- Click I don’t want to use a template
- Go to the Design Page and import the desired template
- Click on Go to page and then you can click Edit with Elementor
These steps should make the page be available to edit with Elementor and prevent future issues.
Let me know how this goes for you!
Kind regards,
MaraHi @webmark487,
Thank you for reaching out to us!I noticed that your menu has some additional settings that do not appear when simply configuring the theme. Unfortunately, for these situations, as mentioned in our Support Policy – https://docs.themeisle.com/article/1146-support-policy, we cannot offer support because it is outside of our scope.
However to address this issue, you can try and use CSS to fix the submenu in position so when the page is scrolled it won’t affect the submenu items. You can add this snippet of code by going in the Customizer -> Additional CSS:.sub-menu.dropdown-open {
transform: none !important;
position: fixed;
}Kind regards,
MaraForum: Themes and Templates
In reply to: [Neve] Footer and Header don´t updateHey @webmark487,
Thank you for updating us. I am happy that the problem is solved now!
Feel free to contact us if you ever face any problems!
Forum: Themes and Templates
In reply to: [Neve FSE] How to implement Neve FSE template on website?Thank you for using Neve FSE and for reaching out to us!
To use it just edit it as suitable and it will be automatically assigned to the individual product’s page. If you want to manually add it to the products you can follow these steps:
- Go to Appearance > Editor.
- Click “Templates” then the plus sign to add a new template.
- Choose the “Single Item: Product” option.
- In the menu that appears, select the specific product this new template should apply to.
Kind regards,
Mara
Forum: Themes and Templates
In reply to: [Neve] Footer and Header don´t updateHi @webmark487,
Thank you for using Neve!
I have tried replicating this problem on a clean instance, installing Neve and adjusting the header and footer content using the Customizer, but everything worked as expected.
To resolve the issue on your site, please check the following:
- Screenshots and details: Are you making the changes from the Customizer? Can you please share some screenshots of the changes you make and the frontend where the updates are not visible?
- Caching and Plugin Conflicts: The problem might be related to caching or a plugin conflict. You can use these resources to help you troubleshoot.
Forum: Themes and Templates
In reply to: [Hestia] Mobile menu on larger screens not working properlyHi @peterlang232,
Thank you for your continued use of Hestia and for reaching out!
We understand your concern regarding changing the theme breakpoints. However, this type of customization falls outside the scope of our support services. The workaround provided in the article you mentioned was offered due to frequent inquiries, but altering the theme’s breakpoints can lead to inconsistent behavior.
The CSS code provided in the article represents the average values we found effective for similar issues. To address some of the problems you’re encountering, you can try adding the following code in the Additional CSS section:
.navbar .navbar-nav li .caret{
border: none !important;
border-top: none !important;
position: static !important;
font-weight: 400 !important;
font-size: 12px !important;
}Please note that while this may help achieve a more consistent look, we cannot provide further support for this type of customisation as per our support policy.
I hope you understand!
Kind regards,
Mara
Forum: Themes and Templates
In reply to: [Raft] Is Raft an AMP compatible theme?Hi @time2livelife,
Thank you for expressing your interest in Raft!
Yes, Raft is an AMP compatible theme so you can use it further.
In case you might want to look for other themes alternatives that are also FSE you can check out our Neve FSE theme here.
Best regards,
Mara
Forum: Themes and Templates
In reply to: [Hestia] Mobile menu on larger screens not working properlyHi @peterlang232,
Thank you for explaining the problem thoroughly!
I have tried to replicate this behaviour on a clean instance, just installing the Hestia theme and adding the code from here to the Additional CSS tab, but the menu’s breakpoint worked.
Can you please check that this is not related to a plugin conflict or that it appears due to some custom code? You can use this doc to help you with the troubleshooting – https://docs.themeisle.com/article/1112-theme-doesnt-work-as-expected-troubleshooting-guide.
Please let us know how it goes!
Forum: Themes and Templates
In reply to: [Neve] How to implement Neve FSE template on website?Thank you for your interest and for reaching out to us!
I noticed that you are using Neve FSE and this is the support forum for the Neve theme, so I would encourage you to post your question on the dedicated support forum here, so we can offer you proper assistance.
Best regards,
Mara
Forum: Themes and Templates
In reply to: [Neve] How to make button border corners roundedHey @fitsmartyou,
I am glad to hear that I was able to help you with this information!
I’m always striving to improve my ability to assist customers, and your feedback is increadibly valuable. If you had a positive experience with our interaction today, would you be willing to leave a review about it here – https://wordpress.org/support/theme/neve/reviews/#new-post?
Sharing your thoughts helps others know what to expect when they contact us.
Thanks again for your time and business!
Forum: Themes and Templates
In reply to: [Neve] How to make button border corners roundedHi @fitsmartyou,
Thank you for using Neve!
To make the buttons more rounded you can modify the border radius. This option can be found by going into the Customizer -> Buttons, scroll and choose Primary Button/Secondary Button and input the values for the border radius that suit you best.
Best regards,
Mara