mandsconsulting
Forum Replies Created
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Hello,
What is the error you are getting? There are a lot of different errors that mean different things.
Forum: Plugins
In reply to: [Email Before Download] contact page appear as blankHello,
Thank you for your interest in our plugin. First try to get contact form 7 to work on its own, without our plugin and the smtp plugin as well. Once that works, make sure Download Monitor works on its own. Then activate EBD to see if it works.
Let us know if you have any more issues.
Forum: Plugins
In reply to: [Email Before Download] Force auto download on submitHello,
Thank you for your interest in our plugin.Unfortunately there is not an easy way to do this at the moment. But we will think to at this a new feature.
Forum: Plugins
In reply to: [Email Before Download] Plugin Sending two emailsHello,
Thank you for your interest in our plugin. Your users should only be getting the one email. Ensure that Contact Form 7 works on its own, and that only one email is delivered. Once you are sure of that, try it out with our plugin.
Are the emails your users receiving totally identical or are they different?
Forum: Plugins
In reply to: [Email Before Download] multiple use of email before downloadHello,
This seems to be a repeated question. We will answer in the original thread found here: http://wordpress.org/support/topic/multiple-use-of-email-before-download-and-contact-form-1?replies=2#post-4980037
The answer we gave there is below. Thank you for your understanding.Thank you for your interest in our plugin. You will just need to create multiple contact forms and use a different CF7 id in the Email Before download shortcode.
[email-download download_id=”X” contact_form_id=”Y”]
For example, Y will be different based on the contact form you want to use. If you want to use the same contact form, but a the user will download different files, change the “x” to match the desired download ID.
Let us know if you have any more issues.
Hello,
Thank you for your interest in our plugin. You will just need to create multiple contact forms and use a different CF7 id in the Email Before download shortcode.
[email-download download_id=”X” contact_form_id=”Y”]
For example, Y will be different based on the contact form you want to use. If you want to use the same contact form, but a the user will download different files, change the “x” to match the desired download ID.
Let us know if you have any more issues.
Forum: Plugins
In reply to: [Email Before Download] Zip file to download is corruptHello Richard,
Thank you for letting us know you got it working. Glad you got everything sorted. Please mark this thread as resolved and feel free to contact us if you run into any future difficulties.
Forum: Plugins
In reply to: [Plugin: Email Before Download] – my head hurtsHi totallylaura,
Can you confirm that you after you removed our plugin and re-installed it the modifications that you made on the files are gone?
The problem is that we can still observe them on your page. This is what we are talking about:
<p><script>
function countChecked() {
var n = jQuery( “input:checked[name*=ebd_downloads]” ).length;
if(n > 0) jQuery( “#downloadinputform” ).show();
else jQuery( “#downloadinputform” ).hide();
};
jQuery(document).ready(function(){
jQuery( “input[name*=ebd_downloads]” ).on( “click”, countChecked );
countChecked();
});</p>
<p> </script>All these <p> tags do not exist in the original. And the script is broken by the tags inside the <script> tag.
Also can you clarify what you mean by “it has recalled the settings”? If it is only the settings on the Email Before Download settings page, then it’s ok. This can’t cause any issue.Forum: Plugins
In reply to: [Plugin: Email Before Download] – my head hurtsHi totallylaura,
It looks like you tried to make changes in the email-before-download.php file. Please check the line 288, or somewhere close to this line if you modified the file a lot. The generated test page that you provided contains extra <p> tags, that break javascript.
We strongly advise you now to restore this file to the initial state as if it was installed.hi rhkeahey, thank you for your support and nice words about our work
Forum: Plugins
In reply to: [Plugin: Email Before Download] – my head hurtsHi totallylaura,
Thanks for quick and detailed reply.
We think that the issue is caused not by <ebd /> tag but by the the other broken tag in your Contact Form 7: </br />
At least we copied it in our form and had the same issue that you described.
Fix that and try again.Forum: Plugins
In reply to: [Plugin: Email Before Download] – my head hurtsHi totallylaura,
Thanks for the interest in our plugin.
Just a s note, rhkeahey workaround is addressing a different issue and it is used to move the checkboxes to the left. Recently we updated our plugin as it was mentioned in the same forum thread, and now all you need is add custom tag, either <ebd /> or <ebd_left /> to your Contact Form 7.
So as we understand your issue is different.
Your shortcode looks correct. We also assume that you checked option 13 in the Email Before Download settings form. If not, then you have to add one more attribute to your shortcode: hidden_form=”yes”. Also the default state of the ckeboxes should be unchecked (option 12 on the settings form, or attribute: checked=”no”).
Please make sure that everything else is working correctly. You can check the list of items in this thread http://wordpress.org/support/topic/plugin-email-before-download-sticky-getting-faster-supportForum: Plugins
In reply to: [Email Before Download] form not showing upHello,
Thank you for your interest in our plugin. We are also glad you got things working. You should be able to include non required fields in an email before download form. The best suggestion I have as to why it works is possibly a small error in the short code that went unnoticed initially and when it was added a second time, that error wasn’t there. This isn’t a guarantee that is what happened, but just a thought.
Please let us know if you run into any other issues and we will be happy to help.
Forum: Plugins
In reply to: [Email Before Download] Zip file to download is corruptHello satcreative,
Thank you for your interest in out plugin. We have thoroughly tested zip files and haven’t run across any issues. We suggest trying out Download Monitor on its own as well as Contact Form 7 to ensure they are configured properly on their own.
Also, Please check out our post here http://wordpress.org/support/topic/plugin-email-before-download-sticky-getting-faster-support?replies=18 for more information.
Hi rhkeahey and Elisa,
Thank you for participating in this dialogue. Users like you help us immensely during the development process and with improving our final product.Elisa, if you can wait at most a couple of days we are in the process of releasing the fix suggested by rhkeahey. If you require an immediate remedy, you can follow his recommendation and use CSS to temporarily resolve the issue until our official release is ready.
Forum: Plugins
In reply to: [Google Analytics Link (GAL)] How to find idHi Emilybkk,
Thanks for the note! We have some info in the FAQ (http://wordpress.org/plugins/google-analytics-link/faq/), but we are working on getting a video published (today!) that shows how to get the ID.
Please let us know if you have any issues finding your ID and we will try to help.