lesleysm
Forum Replies Created
-
Glad that this is working
Kind regards
LesleyCould you drop us an email at support at servmask.com so that we can take a look at what went wrong for you?
Kind regards
LesleyForum: Plugins
In reply to: [All-in-One WP Migration and Backup] Failed to open stream@nd00jan
This seems to be coming from simple-facebook-twitter-widget/simple-facebook-page-plugin
You could disable this plugin before export or by changing the plugin folder name in your new site. If there are issues with this plugin, you should contact the plugin author and ask them.Hi Mark
Thanks for contacting support. Sometimes servers don’t allow the file download and you need to use FTP to download the file from wp-content/ai1wm-backups.
Kind regardsForum: Plugins
In reply to: [All-in-One WP Migration and Backup] database.sql warningThis is likely to be a false positive. The storage folder is used to collate the backup file. There shouldn’t be files left in there as they are deleted once your backup completes. On rare occasions when the backup fails, there can be content left in the folder. You can delete these files.
https://help.servmask.com/knowledgebase/contacting-support/
Please contact our support team directly.
Thanks
Forum: Plugins
In reply to: [All-in-One WP Migration and Backup] no error messages – just hangs???Hi mrcavello
Thanks for your feedback. The support team is on hand to help with failed installs. Failures don’t happen very often and are usually related to server settings, plugins, themes or one of these being incompatible with the PHP version. Getting in touch with support helps us discover where the issues are and find out if we need to change a setting on the server, remove an incompatible plugin or improve our plugin
Forum: Plugins
In reply to: [All-in-One WP Migration and Backup] Automatic BackupsThanks for getting in touch with us.
We already offer scheduled backups via our cloud storage extensions listed on our website: https://servmask.com/products
The file is moved directly off the server to the cloud storage and removed from your server.Forum: Plugins
In reply to: [All-in-One WP Migration and Backup] Import stuck at 26.26%Hi lew1s
Could you give me your ticket number so that I can check for you please?Forum: Plugins
In reply to: [All-in-One WP Migration and Backup] all-in oneCan you try saving the page and seeing if the content shows?
Forum: Plugins
In reply to: [All-in-One WP Migration and Backup] Partial Exports and Imports?https://help.servmask.com/knowledgebase/contacting-support/
Can you contact us by this form or email so that we can help you more directly?
Thanks
Forum: Plugins
In reply to: [All-in-One WP Migration and Backup] Partial Exports and Imports?Hi LesTexas60
I have tested some of the plugins that claim to do this but I have not found one that is reliable yet. It still removed images from my site that were in use.Forum: Plugins
In reply to: [All-in-One WP Migration and Backup] all-in oneDid you save the permalinks twice after import?
Can you get in touch with the support team to take a look at your site
https://help.servmask.com/knowledgebase/contacting-support/Forum: Plugins
In reply to: [All-in-One WP Migration and Backup] SchedulingHi Terence
Thank you – that is in the roadmap for the plugin.
You can add your input to our feature request/feedback site at https://feedback.servmask.com/ideas/10/add-flexible-backup-schedulerPlease take a look at this page for some guidelines and instructions for contacting our support team directly