Kevin Stover
Forum Replies Created
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Hi,
I’m sorry that you’ve had issues with Ninja Forms updates. I’ll agree that we’ve historically not had enough testing in all possible enivironments and configurations.
In the past few months, we’ve began expanding our automated test coverage to include acceptance testing in various environments. If you’ve experienced multiple breakages, I’d love to get a copy of your system status so that we can closely replicate your server/WP setups in our testing environment to prevent future issues on that setup.
I can’t correct update issues that we’ve had in the past, but I can tell you that we’re improving the processes to prevent further issues moving forward.
Thanks for reading,
– Kevin
Hi,
Those files are in the deprecated code base, which is included in the plugin for backwards compatibility for the rest of this year. If you are using version 3.0, then it is 100% compatible with PHP 7.
There isn’t a formal process for updating per se, but if I had a production site that was really important to me, I’d make sure to perform all updates on a test environment before performing those updates on my live site. This would include WordPress and plugin updates.
For our part, we’re increasing the size of our team and improving our testing procedures to help ensure that we catch as many issues as possible before release.
Hi,
We’re working on tracking down the best way to validate complex email addresses. For the moment, you’ll need to use info@bu5ya7utocoverparts.com rather than the Name + Email.
Not sure why it’s not showing up in the tab on .org, but there is definitely a changelog in the readme.txt file.
= 3.0.23 (12 January 2017) =
*Bugs:*
* Fixed a bug with form duplication.
Hey,
If your update error was:
Parse error: syntax error, unexpected ‘[‘ in …\wp-content\plugins\ninja-forms\deprecated\includes\fields\recaptcha.php on line 57
Then it was definitely a PHP issue. As I said, it’s because of the array shorthand [] instead of array().
If you didn’t see this error, then it’s likely there’s something else going on with your install. If you can be more specific with any errors you are seeing, I’ll be more than happy to do more troubleshooting.
Does 3.0.22 have the same issue for you?
Hey Dizzy,
I’ve just released an update that should remove the PHP warning, although that shouldn’t prevent your form from showing. I would recommend submitting a support ticket on our site, ninjaforms.com.
I just released version 3.0.22. You should see it in your dashboard shortly.
Hey,
Thanks for the detailed report.
The problem is that the developer who submitted that request used shorthand Array notation, which isn’t available in versions of PHP lower than 5.4. Our automated testing doesn’t run in 5.3, so that’s how this was missed when the request was merged.
I’m about to release version 3.0.22 to take care of this issue. I’ve also made a note to improve our automated testing to include version 5.2 and 5.3 of PHP.
I would say, though, that if your host uses version 5.3 of PHP, you should ask them to upgrade to a more secure version. Version 5.3 of PHP hasn’t been officially supported since 2014, and has several security flaws. Many hosts will update your version of PHP if you ask.
Hey,
Thanks for the detailed report.
The problem is that the developer who submitted that request used shorthand Array notation, which isn’t available in versions of PHP < 5.4. Our automated testing doesn’t run in 5.3, so that’s how this was missed when the request was merged.
I’m about to release version 3.0.22 to take care of this issue. I’ve also made a note to improve our automated testing to include version 5.2 and 5.3 of PHP. I would say, though, that if your host uses version 5.3 of PHP, you should ask them to upgrade to a more secure version.
Not sure why the changelog isn’t showing up on the “changelog” tag above, but if you download the zip, you’ll see the 3.0.19 changelog.
= 3.0.19 (07 December 2016) =
*Bugs:*
* Product, Shipping, and Total fields should now work in all locales.
* Fixed a major bug preventing forms with date fields from showing in some instances.I completely agree; we need to do a better job of preventing things like this from slipping through the cracks. We have implemented some new things to our workflow, like automated Acceptance Testing, to help catch problems.
I will say, though, that We found the issue and released an update that fixed the problem within 15 minutes of the offending release.
Hi. We’ve tested thoroughly with 4.7; there aren’t any issues there that we are aware of.
We’re sorry for the inconvenience and headache. We test all of our updates before release, but sometimes things like this slip through the testing cracks.
I hope we can gain your trust as we go forward and earn a better review. 🙂
Forum: Reviews
In reply to: [Ninja Forms - The Contact Form Builder That Grows With You] Great Support!Using the “Add New” button on your wp-admin will let you search for Ninja Forms and activate it. It should grab version 3.0.18, since that’s the newest version.
We’re sorry for the inconvenience. We caught the bug and had a new release out in about 10 minutes.
Forum: Reviews
In reply to: [Ninja Forms - The Contact Form Builder That Grows With You] Great Support!If you aren’t seeing the update to 3.0.18 yet, you can delete the plugin and then re-install. You won’t lose any forms that you already created.