Hi there,
> When I check my page source on Google Chrome the tracking is not updating
Can you try this in an incognito session and see whether the code loads?
Hi there,
> However is it possible to add it through code?
Definitely.
For this purpose, you can check out the public github.
Hi there,
This thread has been inactive for a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
Hi there,
> the Best Selling Products block behaves exactly the same.
I submitted an issue for this.
Please monitor the progress in the Github issue.
> need a solution for Elementor
Can you post this to Elementor support or Elementor forum?
In the meantime, I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
Hi there,
Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
We’ll likely need to login to have a further look at the issue, so please include a link to this forum thread, an admin login using the https://quickforget.com/ service for privacy, and a link to your site/a product for testing.
I will close this thread in the meantime.
I look forward to hearing from you.
Hi there,
Can you please go to **Settings > Permalinks** and hit save and let me know if this helps?
Hi there,
For specific theme or plugin issues, I highly recommend posting in their respective forums to reach the relevant experts.
I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
Hi there,
> gone back to the site to test again using my information and a customer’s information (and on both), the site tells me that there aren’t any shipping options.
The first thing to ascertain is whether Shipping is matching to the correct Shipping Zone for which you have set up the Table Rate Shipping and other shipping methods.
For this purpose, please go to WooCommerce > Settings > Shipping > Shipping Options. On that page, please temporarily enable the Debug Mode option.
Once you’ve done that please proceed to the checkout page on your site and enter the address you want to test with.
You should see a green banner at the top of the page, indicating what zone you’ve matched to. Depending on your site, you may need to refresh the page after entering in the new address to see what zone you match to.
If it is matching to the correct Shipping Zone, can you next share the screenshots of how you set the Table Rate Shipping and other shipping methods in the zone?
Hi there,
Can you go to
“WooCommerce → Settings → Accounts” and check whether you have disabled Guest Checkout.
Here’s a screenshot –
Link to image: https://cld.wthms.co/cQOO3E
Hi there,
> remove Product Categories from the ‘Brand Pages’.
For this purpose, you can check out this article on how to hide widgets on certain pages/posts:
https://technumero.com/show-or-hide-widgets-on-specific-pages-in-wordpress/
I hope this points you in the right direction.
Hi there,
As @zdenys’ mentioned here:
Currently, custom fields are not supported within WooCommerce Blocks. However, there is already [an idea added for that on our Ideas board](https://ideas.woocommerce.com/forums/133476-woocommerce/suggestions/40874809-please-add-custom-fields-and-custom-required-field). It would be great to have your vote on it there as it’s where developers go to look for future plugin features and improvements.
The alternative is to use the checkout shortcode and Checkout Field Editor.
I hope this points you in the right direction.
Hi there,
> as I say both our payment methods(paypal and global payments)
both redirect to thank you page,
and both payment methods have instances of being missed on google analytics,
Can you check whether by making some test transactions on your site to see whether Google Analytics consistently misses transactions of both payment methods or only some of the transactions?
Hi there,
> Can’t find variable ga
I want to make sure I understand you correctly.
May I know where you’re seeing the “Can’t find variable ga” error?
I did not see it on both Chrome and Safari consoles:
Link to image: https://d.pr/i/p1WxyF
> it is not loading the slider revolution banner on the homepage.
May I know how how you set up the banner?
If it is with a banner, then the problem could be with the plugin itself or there could be other plugins that conflict with it.
The best way to determine this is to:
- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.
I hope this points you in the right direction.
Hi there,
We have not heard from you for a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
Hi there,
This thread has been inactive for a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
