Can’t find variabla ga

  • Resolved simonheller

    (@simonheller)


    5 years, 5 months ago

    Hi there
    I experience the same issue on my site.
    In my case it is not loading the slider revolution banner on the homepage.

    Maybe you can have a look on this in my site.
    http://www.francisetsonami.ch

    Your help would be much appreciated
    Thanks
    Simon

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Siew

    (@kosiew)

    5 years, 5 months ago

    Hi there,

    > Can’t find variable ga

    I want to make sure I understand you correctly.

    May I know where you’re seeing the “Can’t find variable ga” error?
    I did not see it on both Chrome and Safari consoles:


    Link to image: https://d.pr/i/p1WxyF

    > it is not loading the slider revolution banner on the homepage.

    May I know how how you set up the banner?
    If it is with a banner, then the problem could be with the plugin itself or there could be other plugins that conflict with it.
     
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    I hope this points you in the right direction.

    Thread Starter simonheller

    (@simonheller)

    5 years, 5 months ago

    We deactivated the plugin because this with with all the planed activities we cannot have a site without Main Banner.

    I will come back to you next week with more information but for now, the plugin doesn’t work for us.

    and yes it seems to be a plugin issue, because as you have seen, now the site works fine as soon as we deactivated the plugin. So the issue is since we installed and activated the plugin.

    Thread Starter simonheller

    (@simonheller)

    5 years, 5 months ago

    We activated now the plugin again so you can see the error.
    Right now we deactivated the slider because it was not working.
    Maybe you can see now, what causes the issue?

    Thanks for your help
    Simon

    Siew

    (@kosiew)

    5 years, 5 months ago

    Hi there,

    I do see the Can’t find variable ga error.

    However, I do not see WooCommerce Analytics being loaded on your site either.


    Link to image: https://d.pr/i/kI4HSR

    Can you ensure the plugin is activated?

    Siew

    (@kosiew)

    5 years, 5 months ago

    Hi there,

    This thread has been inactive for a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 5 replies - 1 through 5 (of 5 total)

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