Hi there,
You will have to locate all these non-wp_users customers and create them in wp_users with the wp_create_user() function.
This article –
https://igotaprinter.com/blog/exporting-customer-information-from-woocommerce.html
is a good starting point to find the expected post_meta rows for a wp_users customer.
Hi there,
Can you also update your WooCommerce version from WC Version: 4.4.1?
Hi there,
From previous thread:
the order status goes to ‘processing’ instead of ‘completed’ after successful payment. https://ibb.co/HxryppL
All products are marked as virtual and downloadable. And I’m using variable products. (Every product is available in 2 versions/variants)
Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
Hi there,
Can you ask them to check their Spam folder?
Can you also test by creating a test customer and making a test purchase on your site?
I hope this points you in the right direction.
Hi there,
With the WooCommerce template system
(https://docs.woocommerce.com/document/template-structure/), it’s possible to override the default templates in your theme and make the adjustments you want. However, this will require the skills of a developer.
Hi there,
I highly recommend posting this at https://wordpress.org/support/plugin/woocommerce-auto-added-coupons/ instead for an audience with the relevant knowledge.
Hi there,
Preview does work on my site.
Link to image: https://d.pr/i/M6ciew
This kind of problem is usually caused by either a conflict with your theme or with another plugin.
The best way to determine this is to:
- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.
Hi there,
> product: 278
product_variation: 496
There are 278 products with a lot of variations.
Hi there,
This kind of problem is usually caused by either a conflict with your theme or with another plugin.
The best way to determine this is to:
- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.
Hi there,
Can you check whether you have the same issue with the Storefront theme?
Hi there,
I want to make sure I understand you correctly.
Can you tell me more?
Are you saying all previous orders disappeared or you have only received 1 order so far?
Since there is only 1 order, I highly recommend rolling back to before the updates and then monitor the orders information as you redo each of the updates.
Hi there,
There are two main ways to change the design of your WooCommerce email template. Firstly, you can use an email customizer plugin to modify the appearance of your emails without code. There are a number of plugins that do this and here are a few we recommend:
– WooCommerce Email Customizer – https://woocommerce.com/products/woocommerce-email-customizer/?aff=8643&cid=774074
– Decorator WooCommerce Email Customizer – https://wordpress.org/plugins/decorator-woocommerce-email-customizer/
– Email Customizer – https://codecanyon.net/item/email-customizer-for-woocommerce/8654473
Alternatively, you can use custom code to modify the email design. This may be necessary if you’d like to make more extensive changes to the layout.
Thanks to the WooCommerce template system
(https://docs.woocommerce.com/document/template-structure/), it’s possible to override the default templates in your theme and make the adjustments you want. However, this will require the skills of a developer.
Hi there,
> Images are not always visible in the webshop (but it can works sometimes in via another browser).
I want to make sure I understand you correctly.
Can you tell me more what you mean by webshop?
Hi there,
You mentioned that you’re using Table Rate.
Can you check how you set it up and particularly watch out for rows with Break?
When you check this option, you’re telling the plugin: If you reach this row of the table, stop the calculation from going any further. Meaning, you’re telling the process to break.
Hi there,
May I know whether you found any error in the Status logs?
If you did, can you share the logs with me?
You can go to WooCommerce -> Status -> Logs to view the logs
