Login issues and errors
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Hi,
Since I last upgraded my wordpress platform to WP 551, I ran checks and noticed that anytime the site is accessed with wrong access credentials , I get the following errors:
Notice: Trying to get property ‘user_pass’ of non-object in /xxxxxx/public_html/wp-includes/user.php on line 150
Notice: Trying to get property ‘ID’ of non-object in /xxxxxxxx/public_html/wp-includes/user.php on line 150
Warning: hash_equals(): Expected known_string to be a string, null given in /xxxxxxxxx/public_html/wp-includes/pluggable.php on line 2388
Viewing 6 replies - 1 through 6 (of 6 total)
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Hi there,
Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.### WordPress Environment ### WordPress address (URL): https://xxxxxxxxxxxxxxxxxxxxxxxxx Site address (URL): https://xxxxxxxxxxxxxxxxxxxx WC Version: 4.4.1 REST API Version: ✔ 1.0.15 WC Blocks Version: ✔ 3.1.0 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 1.4.0 Log Directory Writable: ✔ WP Version: 5.5.1 WP Multisite: – WP Memory Limit: 4 GB WP Debug Mode: ✔ WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.2.33 PHP Post Max Size: 512 MB PHP Time Limit: 800 PHP Max Input Vars: 1000 cURL Version: 7.72.0 OpenSSL/1.1.1h SUHOSIN Installed: – MySQL Version: 5.7.31 Max Upload Size: 512 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 4.4.1 WC Database Prefix: wp_ Total Database Size: 68.48MB Database Data Size: 52.39MB Database Index Size: 16.09MB 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Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #3916 - /shop/ Cart: #3917 - /cart/ Checkout: #3918 - /checkout/ My account: #3919 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: Martfury Child Version: 1.0 Author URL: http://drfuri.com Child Theme: ✔ Parent Theme Name: Martfury Parent Theme Version: 2.4.4 Parent Theme Author URL: http://demo2.drfuri.com WooCommerce Support: ✔ ### Templates ### Overrides: martfury/woocommerce/cart/cart-shipping.php martfury/woocommerce/cart/cart-totals.php martfury/woocommerce/cart/cart.php version 3.8.0 is out of date. The core version is 4.4.0 martfury/woocommerce/cart/mini-cart.php martfury/woocommerce/checkout/form-checkout.php martfury/woocommerce/checkout/form-coupon.php martfury/woocommerce/checkout/form-login.php martfury/woocommerce/checkout/terms.php martfury/woocommerce/content-product.php martfury/woocommerce/content-single-product.php martfury/woocommerce/content-widget-product.php martfury/woocommerce/global/form-login.php martfury/woocommerce/global/quantity-input.php martfury/woocommerce/global/wrapper-end.php martfury/woocommerce/global/wrapper-start.php martfury/woocommerce/loop/add-to-cart.php martfury/woocommerce/loop/orderby.php martfury/woocommerce/loop/pagination.php martfury/woocommerce/myaccount/form-login.php martfury/woocommerce/myaccount/form-lost-password.php martfury/woocommerce/myaccount/my-address.php martfury/woocommerce/single-product/add-to-cart/external.php martfury/woocommerce/single-product/add-to-cart/simple.php martfury/woocommerce/single-product/add-to-cart/variable.php martfury/woocommerce/single-product/meta.php martfury/woocommerce/single-product/product-image.php martfury/woocommerce/single-product/product-thumbnails.php martfury/woocommerce/single-product/rating.php martfury/woocommerce/single-product/related.php martfury/woocommerce/single-product/review-meta.php martfury/woocommerce/single-product/stock.php martfury/woocommerce/single-product/tabs/tabs.php martfury/woocommerce/single-product/up-sells.php martfury/woocommerce/single-product-reviews.php Outdated Templates: ❌ Learn how to update ### Action Scheduler ### Complete: 177 Oldest: 2020-09-08 12:11:43 +0000 Newest: 2020-10-06 00:00:04 +0000 Pending: 1 Oldest: 2020-10-07 00:00:04 +0000 Newest: 2020-10-07 00:00:04 +0000Hi @xavieria
You have a few plugins installed that deal with security, so it’s possible they are conflicting with eachother. I’d recommend the conflict-testing steps here to isolate the source of the issue:
https://docs.woocommerce.com/document/how-to-test-for-conflicts/The best way to determine if the issue is being caused by a theme and/or plugin is to do the following:
– Temporarily switch your theme back to a default theme, such as Storefront.
– Disable all plugins except for WooCommerce.
– Clear your browser cache, and the cache on your site if you have one there.
– Test to see if the issue has been resolved.If that resolves the issue, then one-by-one you can switch back your theme and re-enable your plugins, testing in between, until the problem appears again. This will then give you an idea about which plugin is the one causing the conflict.
Since these tests will impact the look and functionality of the site, we strongly recommend using a staging site where you can do your testing.
If you don’t already have a staging site set up, check with your hosting company as many offer this as part of their packages. Otherwise, you can use a free plugin such as WP Staging to set one up.Done all that before but issue still remains..
all these issues started popping up since I upgraded to wordpress 551
Hi there,
Can you also update your WooCommerce version from
WC Version: 4.4.1?Hi @xavieria. We haven’t heard from you in a while and I hope you were able to resolve the issue by updating WooCommerce. I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about the WooCommerce plugin, please start a new thread.
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