Hi there,
By default, you can only select existing users when you create a manual order?
Can you tell me more how you added a new customer with a manual order?
Go to woocomerce > Orders > Add Order
Search for customer in https://ibb.co/GxJ0tLh
Nothing shows up, so I create the customer in https://ibb.co/hmskV33
The copy the customer details to the shipping and so on.
What happens is, if the customer returns I am forced to fill in all the customer details again because it cannot find the Cx in https://ibb.co/GxJ0tLh
Hey @carloslwnt29
When you select the Customer field, and you type a name (e.g. “Adriana” or “Carla”), does it not show any of your customers at all?
This is what it should show when you click on it before you start searching:
Image link: https://d.pr/i/rQOACe
Then adding a name in the field, should show your existing customers, but I’m not entirely clear what that shows for you.
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This reply was modified 5 years, 7 months ago by
Senff - a11n.
nothing comes up there.
Basically the users created while I add an order on the dashboard will not be present in the WP database, therefore that customer field will not show any of the users created. It will only retrieve the WP users…
So, the question now is; how can we/I sync the woocomerce users to the WP db?
Hi there,
You will have to locate all these non-wp_users customers and create them in wp_users with the wp_create_user() function.
This article –
https://igotaprinter.com/blog/exporting-customer-information-from-woocommerce.html
is a good starting point to find the expected post_meta rows for a wp_users customer.
Hi @carloslwnt29. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about the WooCommerce plugin, please start a new thread.
