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  • Thread Starter KayleSarchelle

    (@kaylesarchelle)

    Hi RT,

    Thank you for you response.

    I’m using Storefront theme.

    Here is a link to a product I’ve been using for testing:

    http://www.myfeteish.com/product/single-strap-2/

    I’ve copied the system status below.
    ### WordPress Environment ###

    WordPress address (URL): http://www.myfeteish.com
    Site address (URL): http://www.myfeteish.com
    WC Version: 3.6.4
    Log Directory Writable: ✔
    WP Version: 5.2.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 5.6.40 – We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
    PHP Post Max Size: 64 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.65.1
    OpenSSL/1.0.2s

    SUHOSIN Installed: –
    MySQL Version: 5.6.41-84.1
    Max Upload Size: 64 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 3.6.4
    WC Database Prefix: dfc_
    MaxMind GeoIP Database: ✔
    Total Database Size: 4.02MB
    Database Data Size: 3.54MB
    Database Index Size: 0.48MB
    dfc_woocommerce_sessions: Data: 0.15MB + Index: 0.01MB
    dfc_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB
    dfc_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB
    dfc_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.01MB
    dfc_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB
    dfc_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.02MB
    dfc_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB
    dfc_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB
    dfc_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB
    dfc_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB
    dfc_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB
    dfc_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB
    dfc_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB
    dfc_woocommerce_log: Data: 0.00MB + Index: 0.00MB
    dfc_commentmeta: Data: 0.00MB + Index: 0.01MB
    dfc_comments: Data: 0.02MB + Index: 0.02MB
    dfc_failed_jobs: Data: 0.00MB + Index: 0.00MB
    dfc_links: Data: 0.00MB + Index: 0.00MB
    dfc_mailchimp_carts: Data: 0.00MB + Index: 0.00MB
    dfc_options: Data: 2.57MB + Index: 0.07MB
    dfc_postmeta: Data: 0.42MB + Index: 0.13MB
    dfc_posts: Data: 0.13MB + Index: 0.04MB
    dfc_pum_subscribers: Data: 0.00MB + Index: 0.00MB
    dfc_queue: Data: 0.00MB + Index: 0.00MB
    dfc_sbi_instagram_feeds_posts: Data: 0.01MB + Index: 0.01MB
    dfc_sbi_instagram_posts: Data: 0.10MB + Index: 0.00MB
    dfc_termmeta: Data: 0.01MB + Index: 0.02MB
    dfc_terms: Data: 0.00MB + Index: 0.02MB
    dfc_term_relationships: Data: 0.01MB + Index: 0.03MB
    dfc_term_taxonomy: Data: 0.01MB + Index: 0.01MB
    dfc_tinvwl_analytics: Data: 0.00MB + Index: 0.00MB
    dfc_tinvwl_items: Data: 0.00MB + Index: 0.00MB
    dfc_tinvwl_lists: Data: 0.00MB + Index: 0.00MB
    dfc_usermeta: Data: 0.08MB + Index: 0.06MB
    dfc_users: Data: 0.01MB + Index: 0.01MB
    dfc_wc_download_log: Data: 0.00MB + Index: 0.00MB
    dfc_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB
    dfc_wc_webhooks: Data: 0.00MB + Index: 0.00MB
    dfc_wdi_feeds: Data: 0.00MB + Index: 0.00MB
    dfc_wdi_themes: Data: 0.00MB + Index: 0.00MB
    dfc_wpfm_backup: Data: 0.00MB + Index: 0.00MB

    ### Post Type Counts ###

    attachment: 113
    gift_card: 1
    jetpack_migration: 2
    jp_img_sitemap: 1
    jp_sitemap: 1
    jp_sitemap_master: 1
    page: 14
    popup: 1
    popup_theme: 6
    post: 1
    product: 33
    product_variation: 22
    revision: 45
    scheduled-action: 18
    shop_coupon: 6
    shop_order: 32
    wdi_instagram: 1

    ### Security ###

    Secure connection (HTTPS): ❌
    Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
    Hide errors from visitors: ✔

    ### Active Plugins (19) ###

    Agile CRM: by Agile CRM – v1.2
    Agile CRM WooCommerce: by Agile CRM Team – 1.0 – Not tested with the active version of WooCommerce
    Custom Products for WooCommerce Premium: by Grega Radelj – 1.1.0
    Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.6.0
    Instagram Feed Pro Personal: by Smash Balloon – 4.1.5
    Jetpack by WordPress.com: by Automattic – 7.4
    OptinMonster API: by OptinMonster Team – 1.6.8
    Popup Maker – Advanced Targeting Conditions: by WP Popup Maker – 1.4.5
    Popup Maker: by WP Popup Maker – 1.8.6
    TI WooCommerce Wishlist Plugin: by TemplateInvaders – 1.12.3
    Unlist Posts & Pages: by Nikhil Chavan – 1.0.4
    UpdraftPlus – Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 2.14.12

    WooCommerce PayPal Checkout Gateway: by WooCommerce – 1.6.14 – 1.6.15 is available
    WooCommerce Services: by Automattic – 1.20.0 – 1.21.0 is available
    WooCommerce: by Automattic – 3.6.4 – 3.6.5 is available
    WP File Manager: by mndpsingh287 – 4.8
    WP Fusion Lite: by Very Good Plugins – 3.24
    WPForms Lite: by WPForms – 1.5.2.3
    YITH WooCommerce Gift Cards: by YITH – 1.3.5

    ### Inactive Plugins (7) ###

    Akismet Anti-Spam: by Automattic – 4.1.2
    Custom Products for WooCommerce Premium: by Grega Radelj – 1.0.4
    Hello Dolly: by Matt Mullenweg – 1.7.2
    Instagram Feed: by Smash Balloon – 1.12
    Mailchimp for WooCommerce: by Mailchimp – 2.1.14 – Not tested with the active version of WooCommerce
    MOJO Marketplace: by Mike Hansen – 1.4.4
    WooCommerce Blocks: by Automattic – 2.1.0

    ### Must Use Plugins (3) ###

    Endurance Browser Cache: by Mike Hansen – 0.4
    Endurance Page Cache: by Mike Hansen – 1.5
    SSO: by Garth Mortensen
    Mike Hansen – 0.3

    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    gift-card (gift-card)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –

    ### WC Pages ###

    Shop base: #9 – /shop/
    Cart: #10 – /cart/
    Checkout: #11 – /checkout/
    My account: #12 – /my-account/
    Terms and conditions: ❌ Page visibility should be public

    ### Theme ###

    Name: Storefront
    Version: 2.4.3 – 2.5.1 is available
    Author URL: https://woocommerce.com/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔

    ### Templates ###

    Overrides: –

    ### TI WooCommerce Wishlist Templates ###

    Overrides: –

    ### Action Scheduler ###

    Complete: 18
    Oldest: 2019-06-12 22:05:13 +0000
    Newest: 2019-07-05 15:45:36 +0000

    Pending: 0
    Oldest: –
    Newest: –

    Canceled: 0
    Oldest: –
    Newest: –

    In-progress: 0
    Oldest: –
    Newest: –

    Failed: 0
    Oldest: –
    Newest: –

    `

    Thread Starter KayleSarchelle

    (@kaylesarchelle)

    Thank you Stef and Fernando. It was indeed for a guest user. I have tried assigning it to a registered user and this worked fine. Thanks again for your help.

    Thread Starter KayleSarchelle

    (@kaylesarchelle)

    Thread Starter KayleSarchelle

    (@kaylesarchelle)

    I also tried creating a new coupon code with the same settings. I got the same message.

    I have taken screenshots of the 3 settings screens for the coupon but I don’t know how to attach/insert them here.

    Thread Starter KayleSarchelle

    (@kaylesarchelle)

    Thank you. An update sorted it out.

    Thread Starter KayleSarchelle

    (@kaylesarchelle)

    Thank you for this Mike. However I don’t know the first thing about coding and I’m afraid I will ruin everything. Can you recommend someone who might be able to make the necessary changes?

    Thread Starter KayleSarchelle

    (@kaylesarchelle)

    Dear Mike,

    Thank you for your prompt reply. In this case we ant to use WP job manager for posting details of Freelance Jobs within a closed member group and want users to be able to post questions related to the job. Is there some way to allow the comments functionality to work?

Viewing 7 replies - 1 through 7 (of 7 total)