Julka Grodel

Hi Fabrizim.

Thanks for all the details!

We’re testing this change to try to ensure it doesn’t break anything else (and using all those wonderful details you provided to try to replicate this issue, yet again). If the tests go well, this should go our with the next release.

Thanks again,
Julka

Thank you for the kind words, sblanco! I’m glad you like the new features.

Hi Joel.

I can easily add some error handling to that one line that will keep it from throwing an error, but there are a lot of JavaScript variables like that in this plugin that it relies on to function.

Do you see a script tag on the page including JavaScript from a URL like http://example.com/wp-admin/admin-ajax.php?action=addthis_admin_variables ?

Can you sure what the content of that script looks like on your site?

If you’d rather share this privately, feel free to email us at help@addthis.com.

Thanks,
Julka

Webeno,

My previous response mentions the situations under which they do not play nicely together. They also have some different features (like the meta box you asked about, and experimental AJAX support) that might get overridden by one another.

If you have been using the Share Button plugin AddThis mode, then the functionality in the Website Tools plugin is very similar, though there are some different features. The biggest difference is that the Website Tools plugin is a brand new code base with more reliable output and better able to work around themes that don’t follow WordPress conventions. The code in the other plugin is a rat’s nest.

You don’t need both activated, but we’ve learned that convincing people to turn off a plugin they like is fruitless.

If you have the Website Tools plugin activated, registered, and have enabled a sharing tool for above or below content for the registered profile, then you should be getting those tools on your pages. Without a URL to look at, there’s nothing more for me to go off of.

Thanks,
Julka

Hi Webeno.

Thanks for letting us know about your issue.

If they’re both up to date these two plugins generally play nicely together, but out of date they may override or delete some each other’s settings. If you’re not seeing issues, you can leave both enabled, though I do strongly recommend updating both plugins if they’re out of date.

When you go to the Home settings page under AddThis in your WordPress site, does it ask you to register? The Website Tools plugin requires a valid AddThis profile ID that’s set up specifically for WordPress. If it doesn’t have one set from your other plugin, it should prompt you to log into you AddThis account, and will even offer to change your currently profile over to a WordPress type if needed.

Another thing to note is that the Website Tools plugin only works in AddThis mode (where you configure your tools at AddThis.com). Have you gone to AddThis.com and enabled sharing buttons above or below your content?

Thanks,
Julka

Hi Marco.

Thanks for the follow up. I can reproduce what’s in your screenshot when I make my browser window narrow when visiting your site. I will bring that up with the team to see if it is intentional.

I also tested this on your site both on a real mobile device and simulated mobile devices. With that mobile flag set to false, the Mobile Toolbar was hidden. I visited your site on my Nexus 6, and also in Chrome asking it to simulate an iPhone 6 Plus and a Galaxy S5. The Mobile Toolbar was hidden in all three. Here are screenshots:

Nexus 6

iPhone 6 Plus

Galaxy S5

Is there a specific mobile device where you’ve seen issues with this?

Thanks,
Julka

Hi Marco.

Thanks for letting us know about your issue.

The standard Mobile Toolbar change in 5.3.1 was to disable it when the Mobile Sharing Toolbar is enabled (a tool we recently changed to free and added to the plugin). Are you still seeing the Mobile Toolbar after enabling the Mobile Sharing Toolbar?

Assuming you’re in WordPress mode, if you haven’t enabled the Mobile Sharing Toolbar enabled and want to disable the standard one anyway, you can do that using our Smart Layers API. To use this API in the plugin go to the Advanced Settings tab within the plugin, scroll down to Additional Options, and put JSON into the addthis.layers() textarea. The following JSON would disable the standard Mobile Toolbar.

{"share": {"mobile": false}}

Thanks,
Julka