Julka Grodel

Hi suanlian.

Thanks for letting us know about your issue.

For sharing buttons above and below content, you can hand select services by selecting the Select Your Own option under Services and then a service picker should show up on the page.

A service picker isn’t built in at this time for the sharing sidebar and the mobile sharing toolbar.

You can change the services in the Sharing Sidebar using our Smart Layers API. To do this, go to the Advanced Options tab within the plugin settings and look for “addthis.layers() initial paramater (json format)”:
http://screencast.com/t/a4vXiGD3Grmn

Using our API, you can specify which services you’d like to appear:
http://support.addthis.com/customer/portal/articles/1200473-smart-layers-api

You can obtain the service codes from here:
https://www.addthis.com/services

Thanks,
Julka

Hi decay.

Thanks for letting us know about your issue. So far, I’ve only heard of one thing that might cause this.

Do you have DISALLOW_FILE_MODS is defined as true in your production wp-config.php and not in the other environments? We’ve heard from some people about an issue with that, and are debating a fix.

If not, are there any JavaScript error happening on page, or any PHP errors getting logged in your production environment? Is this a multi-site instance where the other environments aren’t?

Thanks,
Julka

Hi Carla.

I’m sorry, I asked the wrong question earlier. All the ways I’ve found of checking a users role in WordPress are hacky, and I’m concerned about them working properly all the way back to 3.0 (which we’ve said we’d support). So, what I’m really looking for here is a capability that’s been around since 3.0.

Maybe activate_plugins?

Thanks,
Julka

Hi joshibhargav20.

Thank you for the review!

This plugin includes a sharing sidebar which floats on the left or right of the screen with social sharing buttons. Is that the kind of floating option you’re looking for?

Thanks,
Julka

Hi Jorge.

Thanks for letting us know about your issue. We recently made a small change to help users with Yoast issues, and I think it may have caused this.

We’re still deciding what to do internally about it. In the meantime, you can downgrade to 5.3.1 using this zip: https://downloads.wordpress.org/plugin/addthis.5.3.1.zip

I will try to follow up when we figure out what we’re doing about this.

Thanks,
Julka

Hi Geminorum.

Thanks for letting us know about your issue.

All of our development and testing environments echo out and log PHP errors of all levels. We also regularly test in 7 different versions of PHP and every minor release of WordPress back to 3.0. However, we can’t come close to replicate every environment our plugin will run in.

I’ll add some more error handling around both those lines. This needs a very specific environment to throw a notice, specifically, a URL that isn’t a home page, front page, archive page, category page, post or page. We don’t know how to recreate that situation and I’m unable to test to confirm the fix. If you’d like to take a look at the fix before it’s released, please feel free to contact us at help@addthis.com and ask for it. We’ll gladly share it earlier.

Thanks,
Julka

Hi TwoThirdsWater.

Do you have a caching plugins installed? My guess would be that Dr. Stout’s solution worked because it triggered a caching plugin to clear its cache. You should be able to do that manually from the settings of the caching plugin.

This is my only guess as to why switching themes worked for him.

Thanks,
Julka

Hi peopleinside.

Thanks for letting us know about you issue. I haven’t heard of that happening. Is there a link you could share with us for a URL where you’re expecting to see share icons but aren’t? If you’re prefer to share privately, please feel free to email us at help@addthis.com.

Thanks,
Julka