mother.of.code
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Set default order status ”Hi there! Yes, that’s certainly possible, but you’ll need a bit of custom code to get it working. Instructions can be found here: https://www.knowband.com/blog/tips/how-to-change-the-default-order-status-on-woo-commerce/
Hope that helps!
Forum: Plugins
In reply to: [WooCommerce] Woocommerce variation selectors doesn’t work on AndroidThanks!
I’ve had a look at that site, and was able to select the variable field using a Pixel 2. What device are you using, and how are you determining that it doesn’t work?
Forum: Plugins
In reply to: [WooCommerce] Any additional plugin to allow “step-by-step” purchasing?My pleasure! Do get back in touch if you need any other advice – and you can always ask our support team for pre-sales advice as well! Happy to point you in the right direction.
Forum: Plugins
In reply to: [WooCommerce] Woocommerce “Index of /Shop” ErrorHi there!
Can you please have a look to see if the
index.phpexists in/wp-content/plugins? Issues like these typically are a result of that file missing.Forum: Plugins
In reply to: [WooCommerce] WOO Currency Converter – Set Own PricesHey there!
It sounds like you are using a specific plugin for the conversion of currencies. Can you let us know which one you are using?
I ask because the support team behind that plugin is the best location to ask for help. WooCommerce doesn’t have this feature included by default, so without knowing which plugin is including the feature it’s tricky to troubleshoot.
If you’re unsure, please include the Status Report in your next reply. Thanks!
Forum: Plugins
In reply to: [WooCommerce] Any additional plugin to allow “step-by-step” purchasing?Hey Tania!
Our Composite Products would be a great fit for this, as it allows you to combine different elements into one product kit that the customer can configure.
You’re welcome to get in touch with support on WooCommerce.com if you have further pre-sales questions!
Forum: Plugins
In reply to: [WooCommerce] Action_Scheduler database errorHi there!
Can you start by copy and pasting the system report for this site? You can find it under WP Admin > WooCommerce > Status > Get system report > Copy for support, so we can take a look at your site’s specifics?
Thanks in advance!
Forum: Plugins
In reply to: [WooCommerce] Woocommerce variation selectors doesn’t work on AndroidHi there!
I’d need to visit your site to determine this more accurately, but it sounds like your theme is acting up a bit. Can you switch to a different theme (such as Storefront) and see if that resolves the issue?
If it doesn’t, please reply back with your Status Report and the URL of your variable product.
Forum: Plugins
In reply to: [WooCommerce] Latest WooCommerce interface crashes siteHi there!
With that kind of memory limit you shouldn’t run into big issues, so I suspect something is clashing on your site. In particular as not all WooCommerce related plugins have optimised for the 4.x release, you may be running into a compatibility issue.
Can you start by copy and pasting the system report for this site? You can find it under WP Admin > WooCommerce > Status > Get system report > Copy for support.
I’d also recommend doing a conflict test:
1. Temporarily switch your theme back to the Storefront theme (it’s free)
2. Disable all plugins except for WooCommerce
3. Test to see if the issue has been resolved.
4. If that resolves the issue, then slowly re-enable features until you find the one that’s causing the conflict.This is best done on a staging site. That’s a copy of your live site, so you can test things out without making changes to your actual site. Some hosting companies offer a staging site service within their hosting plans. If yours does not, there is a great free plugin that will allow you to build a complete staging site with a few button clicks: https://wordpress.org/plugins/wp-staging.
Let us know how that goes!
Forum: Plugins
In reply to: [WooCommerce] Free productsAh, I misunderstood, sorry!
Which fields have you removed? You should only need an email address and a password field.
Forum: Plugins
In reply to: [WooCommerce] Version 4.1.0 breaks my site: PHP Fatal errorHi! That sounds like WooCommerce is having a bit of trouble with one of the other active elements on your site. You can read more about plugin and theme conflicts here: https://docs.woocommerce.com/document/woocommerce-self-service-guide/
The best way to determine if the issue is being caused by a theme and/or plugin is to do the following:
1. Temporarily switch your theme back to the Storefront theme (it’s free)
2. Disable all plugins except for WooCommerce
3. Test to see if the issue has been resolved.
4. If that resolves the issue, then slowly re-enable features until you find the one that’s causing the conflict.This is best done on a staging site. That’s a copy of your live site, so you can test things out without making changes to your actual site. Some hosting companies offer a staging site service within their hosting plans. If yours does not, there is a great free plugin that will allow you to build a complete staging site with a few button clicks: https://wordpress.org/plugins/wp-staging.
Forum: Plugins
In reply to: [WooCommerce] Email not sent when ordering digital productPerfect, thanks for the update!
Forum: Plugins
In reply to: [WooCommerce] woocommerce “item added” confirmation unwanted duplicateAh, in that case you’ll need a bit of code. Here’s the code you need: https://businessbloomer.com/woocommerce-remove-product-successfully-added-cart-message/
You can add this to the
functions.phpfile of your child theme, or add it with a plugin such as Code Snippets.- This reply was modified 6 years ago by mother.of.code.
Forum: Plugins
In reply to: [WooCommerce] Add to cart doesnt workLooking at your status report, I see that your active theme has an overwrite of the cart page. If the other actions you took did not improve, I would recommend switching to a default theme (Storefront or Twenty Twenty) and see if that makes a difference.
Forum: Plugins
In reply to: [WooCommerce] Add a link on Woocommerce emailsHey there!
We have an article with all the details on how you can adjust this on our blog: https://woocommerce.com/posts/how-to-customize-emails-in-woocommerce
Do have a look, and let us know if there’s anything specific that you’re needing help with!