Woocommerce variation selectors doesn’t work on Android
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Hi.
The variation selector on products doesn’t work on mobile view on Android.
How to fix these ?
Thanks
piLL
Viewing 6 replies - 1 through 6 (of 6 total)
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Hi there!
I’d need to visit your site to determine this more accurately, but it sounds like your theme is acting up a bit. Can you switch to a different theme (such as Storefront) and see if that resolves the issue?
If it doesn’t, please reply back with your Status Report and the URL of your variable product.
Thanks for your reply.
The url is https://kratomwholesale.us/
Status Report .
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MyISAM ### Post Type Counts ### acf: 2 acf-field: 11 acf-field-group: 2 attachment: 88 nav_menu_item: 5 page: 25 post: 69 product: 14 product_variation: 40 revision: 280 scheduled-action: 4 shop_coupon: 52 shop_order: 29675 shop_order_refund: 2 wpcf7_contact_form: 1 wpsc-product: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (37) ### ManageWP - Worker: by GoDaddy – 4.9.2 Adminer: by Frank Bültge – 1.4.5 Advanced Custom Fields: by Elliot Condon – 5.8.7 Autoptimize: by Frank Goossens (futtta) – 2.6.2 Woocommerce Block Chain Payment Extension.: by Quickcard – 1.0.6 – Not tested with the active version of WooCommerce Blog Designer: by Solwin Infotech – 2.1.1 coinbase-woocommerce: by Coinbase Inc. – 2.1.3 – Not tested with the active version of WooCommerce Contact Form 7: by Takayuki Miyoshi – 5.1.6 Duplicator: by Snap Creek – 1.3.28 Health Check & Troubleshooting: by The WordPress.org community – 1.4.2 kk Star Ratings: by Kamal Khan – 4.1.3 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I’ve had a look at that site, and was able to select the variable field using a Pixel 2. What device are you using, and how are you determining that it doesn’t work?
An android smartphone with Marshmallow OS . Not sure if this is the problem but my co worker using another smartphone have this same issue .
When I clicked the dropdown button for variation , ” choose an option ” only appears but the rest of the option are missing .
I’ll try to take a screenshot of the issue .
Thanks
piLLThanks! That screenshot will really come in handy 🙂
It might also be worthwhile testing that after temporarily switching to a default theme like TwentyTwenty or Storefront as the status report you shared indicates that there are templates overrides from your theme that affects the very pages you’re reporting having difficulty with.
I believe this is the error .
On the checkout page , it is not responsive . I need to swipe to the right in order to see the whole thing .
Overflow issue .
Please see attached image .
Thanks
piLL
Viewing 6 replies - 1 through 6 (of 6 total)
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