mother.of.code

Hi there!

Would the ‘Force download’ option offer you a solution? For reference, we have a detailed step-by-step on how to do this here – https://docs.woocommerce.com/document/digital-downloadable-product-handling/, so I won’t bore you by repeating all of the steps in this message, but don’t hesitate to write back if you have any questions about this process!

Hi there!

I really appreciate your thoughts here, and I understand where you’re coming from. This is why the community is so important in an open source environment!

The best approach to get the points you brought up is to open a new issue about this on the WooCommerce core repository on GitHub: https://github.com/woocommerce/woocommerce

This will bring the issue in direct contact with the developers, who can assess whether your ideas can be implemented.

I’m going to set this topic to resolved as there is not much we can add to this right now, but feel free to open a new topic if there is anything else we can look at with you!

Hi there!

Can you please copy and paste the system report for this site? You can find it under WP Admin > WooCommerce > Status > Get system report > Copy for support.

Thanks!

Are you using any kind of custom order status (plugin or code)? If not that, I’d think this is a conflict.
 
The best way to determine this is to:

• Temporarily switch your theme to Storefront
• Disable all plugins except for WooCommerce
• Repeat the action that is causing the problem

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

This is best done on a staging site. That’s a copy of your live site, so you can test things out without making changes to your actual site. Some hosting companies offer a staging site service within their hosting plans. If yours does not, there is a great free plugin that will allow you to build a complete staging site with a few button clicks: https://wordpress.org/plugins/wp-staging.

Hi there! Are they trying to get into their WordPress.com account? In that case, you can get in touch with support by emailing help@woocommerce.com. We can help out further from there.

Hey Ivan,

Looking at your screenshot, it looks like you are running into a conflict caused by either your theme or with another plugin.
 
The best way to determine this is to:

• Temporarily switch your theme to Storefront
• Disable all plugins except for WooCommerce
• Repeat the action that is causing the problem

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

This is best done on a staging site. That’s a copy of your live site, so you can test things out without making changes to your actual site. Some hosting companies offer a staging site service within their hosting plans. If yours does not, there is a great free plugin that will allow you to build a complete staging site with a few button clicks: https://wordpress.org/plugins/wp-staging.

I’m not sure of a slider plugin, but the quick view option can be resolved with our Quick View plugin: https://woocommerce.com/products/woocommerce-quick-view

Thank you! Setting this topic to ‘resolved’ – looking forward to seeing your ticket!