Pial
Forum Replies Created
-
Hello again @filip991,
I am glad I was able to help, please feel free to contact our support anytime you need help, we are always here to help.
Sorry to bother you but, If you don’t mind me asking, could you do me a favor, and spend 30-sec to review 5 star and your support experience with me by following this link, this will help me to serve better.
Thank you in advance!
Link to review : https://wordpress.org/support/plugin/essential-addons-for-elementor-lite/reviews/#new-post
Have a good day
Hello again @filip991
Could you please kindly try to disable the Custom JS feature in our Essential Addons dashboard?
To disable the the Custom JS please follow the steps from here: https://d.pr/v/AZvsWM
And then check the issue again.
Hope it helps.
Let me know how it goes.
Thank youHello again,
Sorry for the inconvenience.
We did not hear from you since our last conversation.
Could you please let us know if you are still having the issue?
So that we could try to solve your issue.
We are waiting for your response.
Thank you.
Hello again,
Sorry for the inconvenience.
We did not hear from you since our last conversation.
Could you please let us know if you are still having the issue?
So that we could try to solve your issue.
We are waiting for your response.
Thank you.
Hello again @dangerdanj ,
Hope you are doing well.
Extremely sorry for the delay.You will be glad to know that we have fixed EA Filterable Gallery custom breakpoint issue. Please download this DEV version of our plugin and upload and activate this from here and it will solve your issue.
Note: Please Regenerate the asset after update the Dev version
To regenerate assets, you can go to wp-admin -> Essential Addons then, switch to the ‘Tools’ tab and hit the ‘Regenerate Assets’ button. Check out this screenshot: https://d.pr/i/FuLkYy
I have also created a video just for you on how to do that please check here: https://d.pr/v/OZMjrV
Hope it helps.
Please let me know how it goes.
Looking forward to your response.
Thank you
Hello there @filip991 ,
Hope you are doing well.
After investigating your issue we found that you may have used our Custom JS feature to add some scripts and on those scripts you may have added an extra semicolon “;” and as a result, it is showing on your footer.
Please check these findings here: Finding-1, Finding-2 .
So if you kindly correct those Custom Scripts then your issue should be solved.
Hope it helps
Let me know how it goes
Thank youHello again
Hope you are doing well.
About your issue, We still haven’t heard back from you. So, I am assuming your issue has been resolved. I am resolving this topic.
Have a nice day!
Hello @dangerdanj
Hope you are doing well.
I have checked your inquiry regarding EA Filterable Gallery custom breakpoint . Upon investigation, we have discovered similar issues and have taken steps to resolve it. Our development team has been notified and is working towards a solution.
Thank you for bringing this to our attention. We apologize for any inconvenience caused.We appreciate your patience and would like to assure you that we are doing our best to resolve this issue as soon as possible. Once resolved, we will keep you updated.
Thank you again for your understanding.
Have a wonderful day.Hello again,
Sorry for the inconvenience.
We did not hear from you since our last conversation.
Could you please let us know if you are still having the issue?
So that we could try to solve your issue.
We are waiting for your response.
Thank you.
Hello again Casper,
Hope you are doing well.
You will be glad to know that we have solved your issue and provided a DEV version for the issue in your ticket. Please kindly check your email.
Since we are communicating in tickets and we have provided the solution, so we are closing this particular thread.
Feel free to knock us if you need any further assistance.
Hope you understand
Have a nice dayHello again @steve7777777
Hope you are doing well.You will be glad to know that we have fixed the WPML and Elementor theme builder / saved templates issue while EA is activated. Please download this DEV version of our plugin and upload and activate this from here : https://d.pr/f/j8ZRxK and it will solve your issue.
Note: Please Regenerate the asset after update the Dev version
To regenerate assets, you can go to wp-admin -> Essential Addons then, switch to the ‘Tools’ tab and hit the ‘Regenerate Assets’ button. Check out this screenshot: https://d.pr/i/FuLkYyI have also created a video just for you on how to do that please check here: https://d.pr/v/OZMjrV
Hope it helps.
Please let me know how it goes.
Looking forward to your response.
Thank youHello again @amrehab410
Sorry for the inconvenience.
We did not hear from you since our last conversation.
Could you please let us know if you are still having the issue?
So that we could try to solve your issue.
We are waiting for your response.
Thank you.
Hello again @nancyemedia
Hope you are doing well.
About your issue, We still haven’t heard back from you. So, I am assuming your issue has been resolved. I am resolving this topic.
Have a nice day!
Hello there @haje ,
Sorry for the inconvenience you’re facing.
Well, I have just checked your query very carefully and I need some details about your issue.
Could you please kindly share a Screen recording of the problem you’re facing?
So that I can properly provide you with the correct solution.
Thank you!
Hello again @varlot
Hope you are doing well.
About your issue, We still haven’t heard back from you. So, I am assuming your issue has been resolved. I am resolving this topic.
Have a nice day!