Scroll to top

  • Resolved varlot

    (@varlot)


    3 years, 2 months ago

    Hello!

    I am having issues with scroll to top function.

    The icon does not disappear when the page is scrolled back to top. It stays there. That is happening on all of my sites since recently. You can check it out on a freshly made site I linked.

    All of my plugins are up to date, same as WP and on server side too.

    Best regards,

    Varlot

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Pial

    (@iapial)

    3 years, 2 months ago

    Hi @varlot ,

    Sorry for the inconvenience.

    It could be caching issue, ​If you are using a caching plugin, you need to purge the cache from your plugin option and then deactivate the caching plugin temporally.

    And then can you please check for plugin conflicts by following this: You can check for Plugin conflicts by deactivating all the third-party plugins one by one except for Elementor and Essential Addons. Simply go to your WordPress Dashboard and navigate to wp-admin -> Plugins and then, deactivate other Plugins.

    Besides, you can switch to a different theme like Astra, Flexia or Twenty Twenty. And, check back as well.

    Let me know how it goes.

    Thank you!

    Plugin Support Pial

    (@iapial)

    3 years, 2 months ago

    Hello again,

    Sorry for the inconvenience.

    We did not hear from you since our last conversation.

    Could you please let us know if you are still having the issue?

    So that we could try to solve your issue.

    We are waiting for your response.

    Thank you.

    Plugin Support Pial

    (@iapial)

    3 years, 2 months ago

    Hello again @varlot

    Hope you are doing well.

    About your issue, We still haven’t heard back from you. So, I am assuming your issue has been resolved. I am resolving this topic.

    Have a nice day!

Viewing 3 replies - 1 through 3 (of 3 total)

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