Dat Hoang
Forum Replies Created
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Hi @jonas088,
I’ve got the confirmation that we do not have the option like that.
Instead, I’ve added a feature request here https://github.com/Automattic/jetpack/issues/8623—
Thanks for your suggestion 🙂
Hi Martin,
Can you please try again with a default theme to see if this issue exists?
I’ve tested on the Twenty Seventeen theme.
The
archive-jetpack-portfolio.phpfile is overriding thearchive.phpfile when viewing https://my-site.com/portfolio/Cheers,
Hi @katandmouse,
Thanks for the update.
Glad to hear that you could resolve the issue already 🙂
Cheers,
Hi,
Thanks for your details.
However, my testing with the latest version of Jetpack 5.7.1 is still displaying correctly.
Could you please post your site URL here, so I can have a look?
If you want it to remain private, you can also contact us via this contact form:
https://jetpack.com/contact-support/?rel=support
Thanks!
Hi,
Sorry for jumping in here.
You can check what Facebook decides the image for your post sharing here
https://developers.facebook.com/tools/debug/sharing/You guys are welcome to discuss here. However, since now @stevecorwin is choosing the Yoast SEO plugin to generate the “og” meta tags, I am marking this as “resolved” for Jetpack.
Please open a new topic if you have any other issues with Jetpack.
Have a great day!
Dat
Hi @glyndavidson,
Yes JP Debug looks great now
https://jetpack.com/support/debug/?url=http://mountainwheelchair.com/I’ve tested the issue on my site, I do not see any issue.
My test like this:
* First post: one gallery with 3 columns and another gallery with 2 columns.
* Second post: two galleries with 4 columns.They look good – screenshot http://cld.wthms.co/GUV3eH
Can you please check again? If the issue is still there, can you take some screenshots and give some notes for them?
Cheers,
Forum: Reviews
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Wouldn’t ConnectHi,
We are so sorry for this experience.
Could you please post your site URL here, so I can have a look?
If you want it to remain private, you can also contact us via this contact form:
https://jetpack.com/contact-support/?rel=support
Thanks!
Hi @mgc,
Thanks for getting back.
In the future, I suggest making a backup of your site before upgrading.
Better, you can have a staging site to test the major versions of core, plugins, and themes.
Cheers,
DatForum: Reviews
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Nice UIHi,
Can you please let us know the features/options that we reduced from the free plan?
I’d like to check with our production team for that.
In fact, the free features are still free. We’re adding more features to all plans (including the free one).
Cheers,
DatForum: Themes and Templates
In reply to: [Ad Mag-Lite] Jetpack like button brokenHi,
I am Dat from the Jetpack support team.
As I found out here, it seems your theme is having a JavaScript issue without any other plugin active.
https://wordpress.org/support/topic/like-button-breaks-with-ad-mag-lite-theme/#post-9900287
Cheers, Dat
Hi,
Thanks for your link.
I’ve tried to install https://wordpress.org/themes/ad-mag-lite/ and got the same issue.
When I both activate and deactivate Jetpack, there is a JavaSrcipt issue in the console.
https://my-domain.com/wp-content/themes/ad-mag-lite/js/jquery.ticker.js:269
Uncaught TypeError: Cannot read property ‘type’ of undefined
at setupContentAndTriggerDisplay (jquery.ticker.js:269)
at initialisePage (jquery.ticker.js:182)
at HTMLUListElement.<anonymous> (jquery.ticker.js:76)
at Function.each (jquery.js?ver=1.12.4:2)
at a.fn.init.each (jquery.js?ver=1.12.4:2)
at a.fn.init.$.fn.ticker (jquery.ticker.js:38)
at HTMLDocument.<anonymous> (site.js:9)
at i (jquery.js?ver=1.12.4:2)
at Object.add [as done] (jquery.js?ver=1.12.4:2)
at n.fn.init.n.fn.ready (jquery.js?ver=1.12.4:2)Screenshot: http://cld.wthms.co/rl4V4k
This is the cause of your Jetpack issue here.
I suggest contacting the theme authors and asking them to resolve this issue.
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Update: I’ve replied here also https://wordpress.org/support/topic/jetpack-like-button-broken/#post-9900291
- This reply was modified 8 years, 3 months ago by Dat Hoang.
Hi Alexander,
Yes, that’s possible. Please follow this guide
https://developer.wordpress.com/docs/follow-button-creation/This is the important note for your Jetpack site.
Note: In order to generate the code for your Jetpack enabled blog, you must have the JSON API module activated on it.
Cheers,
Hi Paola,
Thanks for getting back to us.
I’ve tested this plugin on my site https://wordpress.org/support/plugin/cookie-notice
I can see both our EU Cookie Law widget and this plugin.
However, Jetpack on your site is not connected to WordPress.com properly. You need to re-connect it to make sure all Jetpack features working.
https://jetpack.com/support/debug/?url=https%3A%2F%2Fwww.bbpisabelleville.it%2FWhile your site is publicly accessible, we cannot access your site’s XML-RPC file:
https://www.bbpisabelleville.it/This file is used by Jetpack and other plugins and apps to connect to your site. It must return the following message:
XML-RPC server accepts POST requests only.
You can see a working example here:
Since your site returns an error for this page, I would recommend that you check the following:
1. Can you see the xmlrpc.php file at the root of your WordPress installation when accessing your site via FTP?
2. Do you use any security plugins that may block access to this file? If so, could you disable them?
3. Does your hosting provider block access to this file? You may need to contact them to find out.
Let us know how that goes!
Ah, that makes sense.
With WordPress.com Business plan, it’s recommended not to deactivate the WordPress.com Toolbar.
However, it’s out of the support here. Please ask your client the owner account of the site and get help faster at https://wordpress.com/help/contact
Hi,
It looks quite strange.
The other sites in the network are fine: http://escuelatangoba.com/ and http://escuelatangoba.com/buenosaires/
These two sites are set up normally or you also use the import plugin?
We just used All-in-One’s multisite site migration tool to import that standalone site into the multisite and an existing subsite here http://escuelatangoba.com/marcelosolis.
Now we get this error when trying to go to the new site:
Fatal error: Cannot redeclare class Jetpack_Widget_ConditionsEven when I TURN OFF Jetpack, I get the same error. We had Jetpack installed in the dev site and there are no problems, in fact, Yootheme recommends Jetpack.
I guess that the issue is related to the import plugin.
Can you try to disable all plugins and switch to a default theme for this site, then enable them one-by-one again?