gsamsmith
Forum Replies Created
-
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] PLugin Breaking siteHi there,
I’m going to mark this ticket as resolved, but if there is anything else you need don’t hesitate to reach out.
Thanks.
Hi there,
That is currently not possible out of the box, but has been requested in the past. There is an open issue with our development team to get this functionality implemented into the Give plugin, but we’re currently unable to give a timeframe of when this would be released.
If you are a developer, you can customize the output of the donor wall by copying the shortcode template into your theme folder. Here’s docs on how that works here:
https://givewp.com/documentation/developers/themeing-with-give/Thanks!
Hi there,
We’ve actually written an article on populating different form fields in Give with the use of a query string here:
https://givewp.com/populate-donor-info-one-click/
This allows you to build URLs based on the values you want to be passed to each field of the form. This article focuses on the Amount, Name, and Email, but can be further extended for custom fields like a phone number field.
Thanks!
Hi there,
It looks like there was an issue when updating the database. Not to worry! We have a tool that can perform a database health check and update for you.
Here is a link where you can download this database update plugin:
https://github.com/impress-org/give-database-healthcheck/archive/recover-donation-metadata-and-table.zipHere is the link to this plugin on GitHub:
https://github.com/impress-org/give-database-healthcheck/tree/recover-donation-metadata-and-tableOnce you installed and activated the plugin, a database update will be prompted. Go ahead and process that update, and let us know how that works out for you.
Have a great day!
Hi there,
I’m going to mark this ticket as resolved, but if there is anything else you need don’t hesitate to reach out.
Thanks.
Hi there,
I’m going to mark this ticket as resolved, but if there is anything else you need don’t hesitate to reach out.
Thanks.
Hi there,
I’m going to mark this ticket as resolved, but if there is anything else you need don’t hesitate to reach out.
Thanks.
Hi there,
I’m going to mark this ticket as resolved, but if there is anything else you need don’t hesitate to reach out.
Thanks.
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Replace Donate Now ButtonHi there,
I’m going to mark this ticket as resolved, but if there is anything else you need don’t hesitate to reach out.
Thanks.
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Donations not registeringHi there,
You can change the status of donations from the donation details page located at Donations >> Donations, then selecting the “eye” icon for the donation you wish to view. You’ll see the dropdown to change the status in the upper right-hand corner of the page. Once the donation is marked as Complete, the email in Give will send.
As for having these donations mark as Complete automatically, setting up the webhook in Stripe will be the next step here.
When you go to set up the webhook endpoint URL in the backend of Stripe you’ll see a link in the sentence “receive all events” inside the popup. Clicking on this will populate all of the events.
After you have all that set up these donations should mark as Complete and the emails will send out automatically.
.Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Give Goal MilestonesHi there,
While this isn’t something that’s available with Give out of the box this could be achieved with custom development.
If creating this is something that interests you, the progress of a form can be tracked by the
aria-valuenowattribute of the<div>with a class of.progress-bar.Here is a link to additional information on this attribute:
https://developer.mozilla.org/en-US/docs/Web/Accessibility/ARIA/ARIA_Techniques/Using_the_aria-valuenow_attributeYou could then write code that would hide and show HTML on the page based on the
aria-valuenowvalue using JavaScript.Thanks!
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Allow two donation goalsHi there,
There is a way to have two goals for the same donation form on one page.
First, you will configure the main donation goal for the form to show the number of donors, and have this display.
Next, you will use the
[give_totals]shortcode right above the form to display the information related to the amount raised.Here is a link to the documentation for configuring the
[give_totals]shortcode:
https://givewp.com/documentation/core/shortcodes/give_totals/You’ll then see two goals on the page with each representing the value based on either the number of donors or the amount raised.
Have a great rest of your day!
Hi there,
We can help resolve that with you no problem. Typically when we hear things like that are happening, it tends to be a JavaScript conflict with another plugin. I’d suggest using the Health Check plugin to troubleshoot that. It will allow you to deactivate all plugins and put your site on a default theme ONLY for yourself — your live visitors will not see that. We have a write-up on that here:
https://givewp.com/documentation/resources/troubleshoot-wordpress-websites-health-check/Then you can enable plugins one at a time and test again until you see the problem again. Then let me know which plugin caused the conflict and I can take a closer look at replicating the issue for you.
Thanks!
Hi there,
I’m going to mark this ticket as resolved, but if there is anything else you need don’t hesitate to reach out.
Thanks.
Hi there,
I’m going to mark this ticket as resolved, but if there is anything else you need don’t hesitate to reach out.
Thanks.