• Resolved Niket Malviya

    (@niketmalviya)


    Hi. I have just started playing with Give to explore an option for fundraising for my upcoming movies. However, the front end display is seriously messed up. I can’t seem to find the cause. I tried disabling all plugins and keep only Give with a default WP theme. It still looks odd.

    The CSS does not seem to apply. I used two custom CSS rules for ul and li buttons to make it look better as before that it was pulling the CSS from the theme button and it was awful at this place.

    The Featured Image appears in the sidebar(according to chrome dev tools) however, the sidebar itself appears on Top of the content and not on the side. The modal, reveal and other such layouts also do not work well. If you look at the page you will get other concerns too. please have a look and help me out.

    The website in context is a subsite with mapped domain in a multisite installation(www.kalaeco.com). I tried installing Give on another installation(single site) on the same server, it looks fine.

    Browser: Google Chrome Version 75.0.3770.100 (Official Build) (64-bit)
    Tried incognito too to check for Caching issues.

    Server: Siteground GrowBig plan, PHP 7.1 Updated WordPress and Give plugins.

    • This topic was modified 6 years, 10 months ago by Niket Malviya. Reason: adding server and browser details for better redressal

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Matt Cromwell

    (@webdevmattcrom)

    Hi there,

    I just went to your form and inspected the code a bit. I notice that NONE of our Give assets, neither our Give CSS nor JS are present on the page at all. See here:

    View post on imgur.com

    This most likely is happening due one or both of the following scenarios:
    1) Caching plugin and/or server configuration that combines all files together. Perhaps that cache needs to be cleared, or rebuilt somehow
    2) Your theme doesn’t us wp_head and/or wp_footer. These WordPress core functions are necessary for plugins like Give to output our CSS and JS files correctly.

    Take a look there and let me know what you find.

    Thanks!

    Hi there,

    I’m going to mark this ticket as resolved, but if there is anything else you need don’t hesitate to reach out.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

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