gsamsmith
Forum Replies Created
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Hi there,
I’m going to mark this ticket as resolved, but if there is anything else you need don’t hesitate to reach out.
Thanks.
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Issue with custom amount.Hi there,
I’m going to mark this ticket as resolved, but if there is anything else you need don’t hesitate to reach out.
Thanks.
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Donor wall – Company nameHi there,
The information you’re searching for is located in the Donor Meta and not in the Donation Meta.
The meta key that you’ll be on the lookout for is “_give_donor_company”.
This value is the value that is editable from the backend and can change. The information on the donation itself can’t be changed. This is done to protect the integrity of the information associated with individual donations.
Thanks, and have a great rest of your day!
Hi there,
You’ll need to have the code snippet check for the string “Test Donation” and the domain will be “give”.
Here’s an example of how that would look:
function my_give_text_switcher( $translations, $text, $domain ) { // changes the “Donations” text in multiple places if ( $domain == ‘give’ && $text == ’Test Donation ) { $translations = __( ‘YOUR TEXT HERE’, ‘give’ ); } return $translations; } add_filter( ‘gettext’, ‘my_give_text_switcher’, 10, 3 );Thanks!
Hi there,
While I don’t have experience with the Polylang plugin in particular, we’ve actually written an article on translating Give here:
https://givewp.com/documentation/resources/translating-give/This provides a high-level overview of how translations work in both WordPress and Give.
As for changing strings of text throughout the Give plugin manually if needed, we do have a code snippet that can do this for you. Here’s the link to that snippet:
https://github.com/impress-org/givewp-snippet-library/blob/master/translation-snippets/simple-translation-snippet.phpIf you need assistance implementing custom code on your website we have this guide:
https://givewp.com/documentation/resources/adding-custom-functions-to-your-wordpress-website/Please note that this code snippet is provided as an example of how you can extend Give with code. It’s up to you to implement and customize to your liking. We cannot provide support for custom code on your website, only the code that we create and distribute.
We also recommend you first make these changes on a staging site or local development environment before running this on your live site, to make sure everything goes smoothly.
Have a great rest of your day!
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Give Form CustomizeHi there,
I’m going to mark this ticket as resolved, but if there is anything else you need don’t hesitate to reach out.
Thanks.
Hi there,
I’m going to mark this ticket as resolved, but if there is anything else you need don’t hesitate to reach out.
Thanks.
Hi there,
I’m going to mark this ticket as resolved, but if there is anything else you need don’t hesitate to reach out.
Thanks.
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Goal count errorHi there,
I’m going to mark this ticket as resolved, but if there is anything else you need don’t hesitate to reach out.
Thanks.
Hi there,
While it isn’t available with Give out of the box to have multiple outputs of data like both the amount and the percentage, this sort of functionality is likely achievable with custom development.
The [give_goal] shortcode markup can be customized in a similar fashion to any of the other shortcodes. Simply copy the shortcode-donor-wall.php file from the Give plugin and place it in your theme in a sub-directory called give. See our docs on “Theming with Give” for more details.
https://givewp.com/documentation/developers/theming-with-give/
This should get you most of your way there, but if you need any assistance adding custom code to your site, here is a link to a guide:
https://givewp.com/documentation/resources/adding-custom-functions-to-your-wordpress-website/Please note that any custom code that’s provided is as an example of how you can extend Give with code. It’s up to you to implement and customize to your liking. We cannot provide support for custom code on your website, only the code that we create and distribute.
We also recommend you first make these changes on a staging site or local development environment before running this on your live site, to make sure everything goes smoothly.
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] JS Console ErrorHi there,
I’m going to mark this ticket as resolved, but if there is anything else you need don’t hesitate to reach out.
Thanks.
Hi there,
I’m going to mark this ticket as resolved, but if there is anything else you need don’t hesitate to reach out.
Thanks.
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Give Form CustomizeHi there,
There is a way to reorder the fields on a Give form by using a custom code snippet that we’ve created. Here’s a link to that snippet:
If you need assistance implementing custom code on your website we have this guide:
https://givewp.com/documentation/resources/adding-custom-functions-to-your-wordpress-website/Please note that this code snippet is provided as an example of how you can extend Give with code. It’s up to you to implement and customize to your liking. We cannot provide support for custom code on your website, only the code that we create and distribute.
We also recommend you first make these changes on a staging site or local development environment before running this on your live site, to make sure everything goes smoothly.
Now for the long button that you mentioned. Can you provide a link to a donation form that’s causing this issue? Seeing it first hand will be helpful to better direct you on what to do next. Thanks!
Hi there,
This looks as if there is an incompatibility with either your theme or another third party plugin, as we haven’t had any other reports of this happening with other customers.
Here’s an article we wrote on a method for checking for plugin or theme incompatibility using the Health Check plugin: https://givewp.com/documentation/resources/troubleshoot-wordpress-websites-health-check/
Follow the steps there, and let us know if you can isolate what the conflict is. At that point, we’ll try to replicate the conflict and find a fix.
Have a great rest of your day!
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Goal count errorHi there,
Here’s a list of steps needed to resolve this for you:
1. Navigate to Donations >> Tools >> Data. There you will see a dropdown with options to recalculate the data in Give.
Run the recalculation for each of these options.
2. Clear the cache through Give.
Navigate to Donations >> Settings >> Advanced, and scroll to the bottom of the page where you will see the option to clear the Give cache.
3. Clear cache in third-party plugins.
If you have any other caching taking place through either third-party caching plugins or through your hosting provider be sure to clear that as well.Then your goal amounts should be updated on the front end of your site.