gsamsmith
Forum Replies Created
-
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] French TranslationHi there,
This appears to be a duplicate of https://wordpress.org/support/topic/translate-bug-2/.
I’m going to close this thread, but if you need any further assistance please reach out in the thread linked above.
Thanks!
Hi there,
The best place to start looking for the Donation ID is in the $_POST variable on the Donation Confirmation page.
Doing a var_dump($_POST); on the Donation Confirmation page will show you all the information available, and then you can populate your variables as needed.
Thanks!
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Translate bugHi there,
It seems you’ve gotten to the bottom of this issue as when I visit the page you linked to it now states “20€ de 5.400€ collectés”.
Let me know if you’re still having any trouble.
Thanks!
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Can’t export by PDFHi there,
I’m going to mark this ticket as resolved, but if there is anything else you need don’t hesitate to reach out.
Thanks.
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Donor wall – Company nameHi there,
If you would like to include the full code snippet, I’ll be happy to take a look.
But to answer your question, you’ll be wanting to look in the donor meta and not the donation meta.
Thanks!
Hi there,
I replicated the same issue when attempting to load the function in the theme’s functions.php file. Here is a guide for implementing custom code on your site:
https://givewp.com/documentation/resources/adding-custom-functions-to-your-wordpress-website/
When I used the “functionality plugin” method, everything loaded properly.
- This reply was modified 6 years, 6 months ago by gsamsmith.
Hi there,
I just confirmed this code snippet translates both the Test Donation and the Offline Donation gateways. Feel free to use this:
/** * A local translation snippet. Change 'YOUR TEXT HERE' to your desired text. * * @param $translations * @param $text * @param $domain * * @return string */ function my_give_two_text_switcher($translations, $text, $domain) { // changes the "Donations" text in multiple places if ($domain == 'give' && $text == 'Test Donation') { $translations = __('YOUR TEXT HERE', 'give'); } return $translations; } add_filter('gettext', 'my_give_two_text_switcher', 10, 3); function my_give_three_text_switcher($translations, $text, $domain) { // changes the "Donations" text in multiple places if ($domain == 'give' && $text == 'Offline Donation') { $translations = __('YOUR TEXT HERE', 'give'); } return $translations; } add_filter('gettext', 'my_give_three_text_switcher', 10, 3);All you’ll need to do is change the “YOUR TEXT HERE” to whatever you wish.
Thanks.
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Donor wall – Company nameHi there,
The next step would be to confirm there is a value present in the database as well.
If there is a value present, then this may be an issue with the code snippet you’re using.
While providing custom development is outside what we can do here through support. Feel free to attach the code, and I’ll see if I can point you in the right direction.
Thanks!
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] “GIVE PLUGIN”Hi there,
I’m going to mark this ticket as resolved, but if there is anything else you need don’t hesitate to reach out.
Thanks.
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] error giveWPHi there,
I’m going to mark this ticket as resolved, but if there is anything else you need don’t hesitate to reach out.
Thanks.
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Can’t export by PDFHi there,
With a testing site I have here, I couldn’t replicate the same issue you’re describing here.
Could you please send over a copy of your system information so we can get a better idea of your site’s environment?
Navigate to Donations >> Tools >> System Info and select the “Get System Report” button.
Copy and paste all of that information into your next response.Thanks!
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Donation Not processedHi Auggie,
Because the PayPal email was changed, this means the donors were unable to process their transactions fully through PayPal.
Give was built to ensure that no donor payment information is stored within the plugin or within your site. This reduces much of the liability that comes with storing this information and transfers the job of keeping your donors information safe to the Payment Gateways where it is much more secure. So there is no way to push the Pending Donations through to the new PayPal account.
The best way forward would be to contact the donors individually to resubmit as that information should be saved within the Pending donation information.
Thanks!
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] error giveWPHi there,
This issue typically results from overzealous caching. The fix for this is to exclude certain pages on your site from caching through both your hosting provider and any third-party caching plugins.
The pages that you are going to want to have excluded are the Donation Confirmation and Donation History pages.You may need to get in touch with your hosting provider if there aren’t any tools available to you to configure these settings yourself.
Once you’ve configured the exclusions be sure to clear all the cache in your site before attempting another test donation, and you should be all good to go. Have a great rest of your day!
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] “GIVE PLUGIN”Hi there,
Happy to shed some light on this for you.
Give is configured to send donations to supported payment gateways that have been built to accept transactions from outside sources, like your website.
The payment gateways are responsible for providing your donors with the option to use credit/debit cards or use their PayPal account. They also ensure your donor’s payment information is kept safe, as none of that information is stored on your site.
Because of this, the only way to use Give is to set up the payment gateway (either Stripe or PayPal Standard) then transfer funds from your account at the payment gateway to your companies bank account after they have cleared.
Here’s some documentation to get you started with either payment gateway if you needed:
https://givewp.com/documentation/core/payment-gateways/stripe-free/
https://givewp.com/documentation/core/payment-gateways/paypal-standard/Thanks!
Hi there,
I’m going to mark this ticket as resolved, but if there is anything else you need don’t hesitate to reach out.
Thanks.