Gerroald's Replies - page 7

Forum Replies Created

Viewing 15 replies - 91 through 105 (of 235 total)

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Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] where is the dashboard in the new version – permissions file ?

Gerroald
(@gerroald)

9 years, 11 months ago

Hey All,

We’ve just released 5.5.0 which now includes the File Permissions feature. It’s located on the Settings page in the File Permissions module.

Thanks!

Gerroald

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] Problems with 2FA plugin if used with itheme security

Gerroald
(@gerroald)

9 years, 11 months ago

Hi,

Which Two-Factor plugin are you referring to?

Thanks,

Gerroald

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] Timing Out Issue

Gerroald
(@gerroald)

9 years, 11 months ago

Hi Michelle,

Are there any other errors?

Can you ask your host to increase your PHP memory and see if that helps?

Thanks,

Gerroald

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] Updated iThemes, custom login page now blank

Gerroald
(@gerroald)

9 years, 12 months ago

Hi,

Can you set WP_DEBUG to true and let me know if you see an error on the blank page?

With the feature active does /wp-login.php work?

Thanks,

Gerroald

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] SSL per content

Gerroald
(@gerroald)

9 years, 12 months ago

Hey Marie,

With the per-content option enabled navigate to a post or page. Then you’ll notice the option that’s in the screenshot below.

http://screencast.com/t/eY3qgKaAI3

We have new docs in the works, but you can reference the ones below.

https://ithemes.com/codex/page/IThemes_Security

Thanks,

Gerroald

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] New WP Security permissions check

Gerroald
(@gerroald)

9 years, 12 months ago

Hi All,

We did remove this feature. However, we’re having a planning meeting in the morning and I can definitely bring up that this tool was helpful. Others have shared this opinion as well.

Thanks,

Gerroald

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] Hidden Admin User option

Gerroald
(@gerroald)

9 years, 12 months ago

Hi,

If you’ve already enabled this feature it will remove itself. It’s only intended to be used once.

Thanks,

Gerroald

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] Last update, settings page blank

Gerroald
(@gerroald)

9 years, 12 months ago

Hey All,

The Multisite link issue is now resolved in 5.4.2.

Thanks!

Gerroald

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] where is the dashboard in the new version – permissions file ?

Gerroald
(@gerroald)

9 years, 12 months ago

Hi,

We did remove this feature. We have a planning meeting on Friday and I’d be happy to bring this up. Many have voiced their opinions in favor to add it back.

Thanks!

Gerroald

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] where is the wordpress file permission gone?

Gerroald
(@gerroald)

9 years, 12 months ago

Hey All,

Thanks for the feedback.

There is’t a current plan of bringing any of these back. But we do have a planning meeting on Friday and I’d be happy to bring up any tools you found useful that have been removed.

Thanks,

Gerroald

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] New Look – too many clicks to config

Gerroald
(@gerroald)

9 years, 12 months ago

Hey Guys,

The new UI makes things a lot easier and less overwhelming for the majority of users. We’re sorry that it’s not been a dramatically improved experience for you. A setup wizard that will step through the recommended modules and let you set them up easily one after the other is the very next thing on our list to do.

The idea behind the new UI is to separate the modules for an easier configuration, and overview. You can quickly scan either view to see which features are enabled/disabled. We’re also hoping the it will help with a little more awareness when configuring it. A lot of the issues we see people run into seems to stem from not recognizing the associated warnings.

Thanks,

Gerroald

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] iThemes Maintenance Mode?

Gerroald
(@gerroald)

9 years, 12 months ago

Hi,

It does not have a maintenance mode feature. Can you disable all other plugins to see if it’s conflicting with something?

Thanks,

Gerroald

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] Probable clash with Supercache Upgrade to ver 5.4.0

Gerroald
(@gerroald)

9 years, 12 months ago

Hi,

Have you had a chance to check your PHP error logs for any memory errors?

Thanks,

Gerroald

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] update failed 5.4.0

Gerroald
(@gerroald)

9 years, 12 months ago

Hi,

Can you try downloading a fresh zip to make sure the one you have isn’t somehow corrupted?

Thanks,

Gerroald

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] Two sets of table prefix exist in the same database should i delete one

Gerroald
(@gerroald)

9 years, 12 months ago

Hey Cedam,

I think it’s just fine to delete them. But please make a database backup first just_in_case.

Thanks,

Gerroald

Viewing 15 replies - 91 through 105 (of 235 total)

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