Gerroald's Replies - page 4

Forum Replies Created

Viewing 15 replies - 46 through 60 (of 235 total)

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Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] Does Security Plugin Support PHP7.0?

Gerroald
(@gerroald)

9 years, 8 months ago

Hi,

Can you set WP_DEBUG to true and see if there’s an error on the blank screen?

Can you also make sure you’re using the most current version?

Thanks,

Gerroald

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] Enable Scheduled Database Backups: Interval not shown

Gerroald
(@gerroald)

9 years, 8 months ago

Hi,

I haven’t been able to recreate this.

I know you mentioned the different themes, but have you had a chance to enable a WordPress default just in case?

Can you also try disabling all other plugins?

What version of WordPress are the sites using?

Thanks,

Gerroald

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] Banned IP is not written to .htaccess

Gerroald
(@gerroald)

9 years, 8 months ago

Hi,

When you manually add an IP to the Banned Users field and save is it added to the htaccess?

Thanks,

Gerroald

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] Not allow to enable Network Brute Force Protection

Gerroald
(@gerroald)

9 years, 8 months ago

Hi,

Can you try disabling all other plugins and switch to a WordPress default theme and see if that helps?

Thanks,

Gerroald

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] Where do I change the from email address in notifications

Gerroald
(@gerroald)

9 years, 8 months ago

Hi,

This was likely due to a WordPress Core issue that was resolved in 4.6.1.

https://core.trac.wordpress.org/ticket/37736

Thanks,

Gerroald

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] Change file permission of ” / “

Gerroald
(@gerroald)

9 years, 8 months ago

Hi,

This is your root directory. Typically it’s public_html, but it can vary depending on your particular setup. Your host can help you identify it.

Thanks,

Gerroald

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] Site lockout not succesful

Gerroald
(@gerroald)

9 years, 8 months ago

Hi,

The message is saying that a host AND user has been locked out until that time. Not from the first time to the second time.

When you log in as an admin you’re automatically whitelisted for 24 hours. So locking yourself out will not work. If you want to test the lockouts you’re need to delete the itsec_temp_whitelist row in the yourprefix_optons table while you’re not logged in.

Thanks,

Gerroald

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] turn on SSL

Gerroald
(@gerroald)

9 years, 8 months ago

Hi,

You’ll still need to enable with SSL options you’d like after enabling the SSL module.

Thanks,

Gerroald

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] Strange thing happens

Gerroald
(@gerroald)

9 years, 8 months ago

Hi,

These aren’t rules written by Security. Did removing them help?

Thanks,

Gerroald

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] 500 Internal Error Messages

Gerroald
(@gerroald)

9 years, 8 months ago

Hi,

Have you had a chance to check your PHP error logs to see what’s causing the 500 error?

There isn’t any Security related reason for you to lose your images. Did you recently change the wp-content directory name?

Thanks,

Gerroald

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] Google Denied Access

Gerroald
(@gerroald)

9 years, 8 months ago

Hi,

You’ll want to check your Security Logs to see why they’re getting locked out. Likely due to hitting too many 404s. If that’s the case your best option is to get them fixed. I’d suggest disabling the 404 Detection feature until you’re able to get this done.

You will need to remove these IPs from your Banned Users field.

Thanks,

Gerroald

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] Logout – HTTP ERROR 500

Gerroald
(@gerroald)

9 years, 8 months ago

Hi,

Can you try disabling the features below and see if that helps?

Suspicious Query Strings

Long URLs

Hack Repair Default Blacklist

Thanks,

Gerroald

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] Fine Tune SSL Per Content

Gerroald
(@gerroald)

9 years, 8 months ago

Hi,

No worries, happy to hear you have an easy solution!

Thanks,

Gerroald

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] firewall

Gerroald
(@gerroald)

9 years, 8 months ago

Hi,

iThemes Security is not a firewall. We officially recommend the Sucuri Firewall.

https://sucuri.net/website-firewall/

Thanks,

Gerroald

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] After update wont write to htaccess

Gerroald
(@gerroald)

9 years, 9 months ago

Hi,

Were you getting an error?

Is it working in 5.6.0?

Can you update once more and let me know if you’re still experiencing this?

Thanks,

Gerroald

Viewing 15 replies - 46 through 60 (of 235 total)

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