EliteGent
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce PayPal Payments] Payement Failed, money received in paypalHello Niklas,
This Issue only happened twice so far, and it was random with no pattern, the webhooks are working correctly, I don’t think we will be able to reproduce the issue on our site again, I just wanted to make sure that this won’t happen again in the future.
Another thing we noticed is the Pay in 4 with the Paypal credit option, some customers reported that Paypal charges their bank the first 1/4 charge, and tell them there is an order processing on our end, while there is no order processing on Woocommerce.
Thanks for your advice.
@devoteddigital I have the same problem here, we temporarily fixed it by increasing the memory limit, but then after publishing some new products the problem happened again. Did you figure out what was the problem?
Forum: Plugins
In reply to: [WooCommerce] Critical Error about running out of MemoryWe have tried all that, the issue is still there, most likely it’s from Woocommerce itself.
Hello there,
Thank you for the response, this issue seems to be from Woocommerce itself we have deactivated all plugins and still persists, I have contacted Woocommerce dev team for support.
Thank you.
Forum: Plugins
In reply to: [WooCommerce] Critical Error about running out of Memory### WordPress Environment ### WordPress address (URL): XXXX Site address (URL): XXXXX WC Version: 6.3.0 REST API Version: ✔ 6.3.0 WC Blocks Version: ✔ 6.9.0 Action Scheduler Version: ✔ 3.4.0 WC Admin Version: ✔ 3.2.1 Log Directory Writable: ✔ WP Version: ❌ 5.9 - There is a newer version of WordPress available (5.9.1) WP Multisite: – WP Memory Limit: 1 GB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: nginx/1.21.0 PHP Version: 8.0.6 PHP Post Max Size: 40 MB PHP Time Limit: 300 PHP Max Input Vars: 1000 cURL Version: 7.64.0 OpenSSL/1.1.1d SUHOSIN Installed: – MySQL Version: 5.7.34-log Max Upload Size: 20 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 6.3.0 WC Database Prefix: wp_ Total Database Size: 760.24MB Database Data Size: 597.19MB 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Engine InnoDB wp_wc_order_tax_lookup: Data: 0.22MB + Index: 0.17MB + Engine InnoDB wp_wc_product_attributes_lookup: Data: 0.17MB + Index: 0.17MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.38MB + Index: 0.55MB + Engine InnoDB wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB ### Post Type Counts ### amn_exact-metrics: 1 attachment: 4686 blocks: 210 chch-pfc: 1 chch-pop-up: 1 custom_css: 2 customize_changeset: 5 display_type: 7 elementor_library: 4 featured_item: 8 follow_up_email: 11 jetpack_migration: 2 mc4wp-form: 2 ml-slider: 2 nav_menu_item: 148 oembed_cache: 7 page: 21 post: 9 postman_sent_mail: 6 product: 459 product_variation: 2627 revision: 53 shop_coupon: 562 shop_order: 27520 shop_order_refund: 4231 wc_stamps_label: 6 wcpa_pt_forms: 2 wcps: 1 woocarousel: 3 wpcf7_contact_form: 1 wpcr3_review: 1 wpforms: 1 xlwcty_thankyou: 1 yith-wcbm-badge: 1 ywar_reviews: 132 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (34) ### ATUM Inventory Management for WooCommerce: by Stock Management Labs™ – 1.9.11.1 Autoptimize: by Frank Goossens (futtta) – 2.9.5.1 Better Font Awesome: by Mickey Kay – 2.0.1 Classic Editor: by WordPress Contributors – 1.6.2 Cloudflare: by Cloudflare Inc. – 4.6.0 Code Snippets: by Code Snippets Pro – 2.14.3 Customer Reviews for WooCommerce: by CusRev – 4.38 Disable WooCommerce Bloat: by ospiotr – 2.6.5 Nextend Social Login: by Nextendweb – 3.0.27 Perfmatters: by forgemedia – 1.8.5 WooCommerce Product Review to Google Merchant XML: by Taha Lamari – 0.0.1 Read More Without Refresh: by George Gkouvousis – 3.1 CM Commerce for WooCommerce: by Campaign Monitor – 1.6.6 Redirection: by John Godley – 5.2.3 Richpanel for WooCommerce: by Richpanel – 2.3.2 Separate product colors pages link: by 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ImgO: by Taha Lamari – 0.0.1 WooCommerce - StampscomEndicia Integration: by Stamps.comEndicia – 2.0.0 ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Settings ### API Enabled: ✔ Force SSL: ✔ Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) woosb (woosb) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #260 - /store/ Cart: #261 - /cart/ Checkout: #262 - /checkout/ My account: #263 - /my-account/ Terms and conditions: #3960 - /terms-conditions/ ### Theme ### Name: Flatsome Child Version: 3.0 Author URL: Child Theme: ✔ Parent Theme Name: Flatsome Parent Theme Version: 3.15.3 Parent Theme Author URL: http://www.uxthemes.com/ WooCommerce Support: ✔ ### Templates ### Overrides: flatsome/woocommerce/archive-product.php flatsome/woocommerce/cart/cart-empty.php flatsome/woocommerce/cart/cart-shipping.php flatsome/woocommerce/cart/cart.php flatsome/woocommerce/checkout/form-checkout.php flatsome/woocommerce/checkout/form-coupon.php flatsome/woocommerce/checkout/terms.php flatsome/woocommerce/checkout/thankyou.php flatsome/woocommerce/content-product-cat.php flatsome/woocommerce/content-product.php flatsome/woocommerce/content-single-product.php flatsome/woocommerce/content-widget-product.php /var/www/gg/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/admin-cancelled-order.php version 3.7.0 is out of date. The core version is 4.1.0 /var/www/gg/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/admin-failed-order.php /var/www/gg/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/admin-new-order.php /var/www/gg/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-completed-order.php /var/www/gg/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-invoice.php /var/www/gg/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-new-account.php version 3.7.0 is out of date. The core version is 6.0.0 /var/www/gg/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-note.php /var/www/gg/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-on-hold-order.php /var/www/gg/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-processing-order.php /var/www/gg/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-refunded-order.php /var/www/gg/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-reset-password.php version 3.7.0 is out of date. The core version is 4.0.0 /var/www/gg/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-addresses.php version 3.5.4 is out of date. The core version is 5.6.0 /var/www/gg/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-customer-details.php /var/www/gg/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-downloads.php /var/www/gg/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-footer.php /var/www/gg/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-header.php version 2.4.0 is out of date. The core version is 4.0.0 /var/www/gg/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-order-details.php /var/www/gg/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-order-items.php /var/www/gg/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-styles.php version 3.3.0 is out of date. The core version is 4.0.0 flatsome/woocommerce/global/breadcrumb.php flatsome/woocommerce/global/quantity-input.php flatsome/woocommerce/global/wrapper-end.php flatsome/woocommerce/global/wrapper-start.php flatsome/woocommerce/loop/loop-end.php flatsome/woocommerce/loop/loop-start.php flatsome/woocommerce/loop/pagination.php flatsome/woocommerce/loop/result-count.php flatsome/woocommerce/loop/sale-flash.php flatsome/woocommerce/myaccount/form-login.php flatsome/woocommerce/myaccount/navigation.php flatsome/woocommerce/notices/error.php flatsome/woocommerce/notices/notice.php flatsome/woocommerce/notices/success.php flatsome/woocommerce/product-searchform.php flatsome/woocommerce/single-product/photoswipe.php flatsome/woocommerce/single-product/price.php flatsome/woocommerce/single-product/product-image.php flatsome/woocommerce/single-product/product-thumbnails.php flatsome/woocommerce/single-product/rating.php flatsome/woocommerce/single-product/related.php flatsome/woocommerce/single-product/review.php flatsome/woocommerce/single-product/sale-flash.php flatsome/woocommerce/single-product/share.php flatsome/woocommerce/single-product/short-description.php flatsome/woocommerce/single-product/tabs/tabs.php flatsome/woocommerce/single-product/title.php flatsome/woocommerce/single-product/up-sells.php flatsome/woocommerce/single-product-reviews.php flatsome/woocommerce/single-product.php flatsome/woocommerce/content-product_cat.php Outdated Templates: ❌ Learn how to update ### WooCommerce PayPal Payments ### Onboarded: ✔ Shop country code: US WooCommerce currency supported: ✔ PayPal card processing available in country: ✔ Pay Later messaging available in country: ✔ Webhook status: ✔ Vault enabled: ✔ Logging enabled: – Reference Transactions: – Used PayPal Checkout plugin: ✔ ### Action Scheduler ### Canceled: 2 Oldest: 2022-02-12 16:06:21 -0800 Newest: 2022-02-21 16:05:55 -0800 Complete: 8,915 Oldest: 2022-02-06 10:36:06 -0800 Newest: 2022-03-09 10:30:10 -0800 Failed: 1 Oldest: 2022-03-08 17:06:58 -0800 Newest: 2022-03-08 17:06:58 -0800 Pending: 3 Oldest: 2022-03-09 10:44:08 -0800 Newest: 2022-03-09 16:00:04 -0800 ### Status report information ### Generated at: 2022-03-09 10:32:03 -08:00oh, my bad, never mind.
Forum: Plugins
In reply to: [WooCommerce PayPal Payments] Failed Orderssame thing here.
Forum: Plugins
In reply to: [WooCommerce PayPal Payments] Credit Card ProcessingOk, thank you.
Forum: Plugins
In reply to: [WooCommerce PayPal Payments] IPN notification WarningOK Thank you.
Forum: Plugins
In reply to: [WooCommerce PayPal Payments] Paypal Payements IssuesPlease disregard the UPDATE:
I figured the transactions that can’t be refunded with the Paypal button are the ones that came through with the old Paypal checkout plugin, this might be the same thing happening to other users complaining about the refund.
Forum: Plugins
In reply to: [WooCommerce PayPal Payments] Paypal Payements IssuesHello Niklas,
Thank you for the response,
1- The problem with the credit cards icons was on the iPhone safari.
3- I have personally gone ahead and placed an order, it failed 3 times before going through, some customers have 4 to 6 failed orders before the last one will go through and I don’t how many may just walk away on the first one.
UPDATE:
We have also seen a problem with some orders that can’t be refunded until we do it manually, I have followed your response from another thread to resubscribe to the webhooks, which I did, and simulation redirects a positive response as well, but the issue still persists.
Thank you for the support.
I just found out this was deployed from the bing UET Tag automatically, something they recently released, I just had to opt-out on the account, never mind, Thank you for the response anyway.
Hello Alekv,
Yes, we do have clarity.ms script that is loading on the website but not sure if it is from your pluguin.
Thank you so much for the response.
Forum: Plugins
In reply to: [Cloudflare] website down after last updateThis plugin takes the website down when it is deactivated, could not make this work if didn’t have my dev to do it from the server side, very disappointing.