EliteGent

Hello Krystian,

We have tried this with Paypal sandbox. When we click on Test payments with PayPal sandbox, the Paypal pop-up works properly with no issue; we will try to replicate this issue by placing small orders on the real website and keep you updated.

Thank you.

We went back to using the advanced debit/credit cards, but the issue persists, and we have to refund duplicated orders for customers every day. We noticed a lot of errors about webhooks verification being failed.

https://privatebin.syde.com/?61b6f0e562d986a4#BbjTWEFF3mitSXuFsXDWDD3oZ4E56UCozsmBwvik4gnR

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The core version is 8.6.0<br>/var/www/*********.com/htdocs/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-customer-details.php<br>/var/www/*********.com/htdocs/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-downloads.php<br>/var/www/*********.com/htdocs/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-footer.php version 3.7.0 is out of date. The core version is 7.4.0<br>/var/www/*********.com/htdocs/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-header.php version 2.4.0 is out of date. The core version is 7.4.0<br>/var/www/*********.com/htdocs/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-order-details.php<br>/var/www/*********.com/htdocs/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-order-items.php<br>/var/www/*********.com/htdocs/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-styles.php version 3.3.0 is out of date. The core version is 9.3.0<br>flatsome/woocommerce/global/breadcrumb.php<br>flatsome/woocommerce/global/quantity-input.php<br>flatsome/woocommerce/global/wrapper-end.php<br>flatsome/woocommerce/global/wrapper-start.php<br>flatsome/woocommerce/loop/header.php<br>flatsome/woocommerce/loop/loop-end.php<br>flatsome/woocommerce/loop/loop-start.php<br>flatsome/woocommerce/loop/pagination.php<br>flatsome/woocommerce/loop/rating.php<br>flatsome/woocommerce/loop/result-count.php<br>flatsome/woocommerce/loop/sale-flash.php<br>flatsome/woocommerce/myaccount/form-login.php<br>flatsome/woocommerce/myaccount/navigation.php<br>flatsome/woocommerce/notices/error.php<br>flatsome/woocommerce/notices/notice.php<br>flatsome/woocommerce/notices/success.php<br>flatsome/woocommerce/product-searchform.php<br>flatsome/woocommerce/single-product/photoswipe.php<br>flatsome/woocommerce/single-product/price.php<br>flatsome/woocommerce/single-product/product-image.php<br>flatsome/woocommerce/single-product/product-thumbnails.php<br>flatsome/woocommerce/single-product/rating.php<br>flatsome/woocommerce/single-product/related.php<br>flatsome/woocommerce/single-product/review.php<br>flatsome/woocommerce/single-product/sale-flash.php<br>flatsome/woocommerce/single-product/share.php<br>flatsome/woocommerce/single-product/short-description.php<br>flatsome/woocommerce/single-product/tabs/tabs.php<br>flatsome/woocommerce/single-product/title.php<br>flatsome/woocommerce/single-product/up-sells.php<br>flatsome/woocommerce/single-product-reviews.php<br>flatsome/woocommerce/single-product.php</p> <p>Outdated Templates: ❌</p> <pre class=”wp-block-code”><code> Learn how to update | Clear system status theme info cache</code></pre> <p>WooCommerce PayPal Payments</p> <p>Onboarded: ✔<br>Shop country code: US<br>WooCommerce currency supported: ✔<br>Advanced Card Processing available in country: ✔<br>Pay Later messaging available in country: ✔<br>Webhook status: –<br>PayPal Vault enabled: –<br>ACDC Vault enabled: –<br>Logging enabled: ✔<br>Reference Transactions: –<br>Used PayPal Checkout plugin: ✔<br>Subscriptions Mode: Disabled<br>PayPal Shipping Callback: –<br>Apple Pay: ✔<br>Google Pay: ✔<br>Fastlane: – Admin</p> <p>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store</p> <p>Disabled Features: experimental-blocks<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>blueprint<br>reactify-classic-payments-settings</p> <p>Daily Cron: ✔ Next scheduled: 2024-11-05 23:29:35 -08:00<br>Options: ✔<br>Notes: 58<br>Onboarding: completed Action Scheduler</p> <p>Complete: 10,347<br>Oldest: 2024-10-04 17:03:59 -0700<br>Newest: 2024-11-04 15:42:41 -0800</p> <p>Failed: 114<br>Oldest: 2023-02-01 14:21:48 -0800<br>Newest: 2024-09-02 19:16:48 -0700</p> <p>Pending: 8<br>Oldest: 2024-11-04 15:54:50 -0800<br>Newest: 2024-11-08 11:02:03 -0800 Status report information</p> <p>Generated at: 2024-11-04 15:45:49 -08:00<br>`

Hi Krystian,

This is the debug we got after another order which was being charged and duplicated 3 times. Please note that the website name have been hidden for security reasons.

Kind Regards,

024-09-03T05:13:39+00:00 Debug PATCH https://api-m.paypal.com/v2/checkout/orders/5M864532SY692645M
Request Body: [{"op":"replace","path":"\/purchase_units\/@reference_id=='default'","value":{"reference_id":"default","amount":{"currency_code":"USD","value":"816.99","breakdown":{"item_total":{"currency_code":"USD","value":"699.99"},"shipping":{"currency_code":"USD","value":"75.00"},"tax_total":{"currency_code":"USD","value":"42.00"}}},"description":"","items":[{"name":"Floral All Champagne Tuxedo - 3 Piece","unit_amount":{"currency_code":"USD","value":"699.99"},"quantity":1,"description":"","sku":"11223-42R","category":"PHYSICAL_GOODS","url":"https:\/\/www.xxxxxxx.com\/product\/mens-all-champagne-tuxedo\/?attribute_jacket-vest-size=42R&attribute_pant-color=Matching+Pant","image_url":"https:\/\/www.xxxxxxx.com\/wp-content\/uploads\/2020\/03\/Mens-All-Champagne-Tum_-scaled.jxxpg"}],"shipping":{"name":{"full_name":"Will Beary"},"address":{"country_code":"US","address_line_1":"11284 flagstaff pl","admin_area_1":"MD","admin_area_2":"Waldorf md","postal_code":"20601"}},"custom_id":"480952","invoice_id":"GG-480952","soft_descriptor":"xxxxxxx"}}]
Response Debug ID: 0d92624306a50
Response: Array
(
    [code] => 204
    [message] => No Content
)

2024-09-03T05:13:39+00:00 Debug  https://api-m.paypal.com/v2/checkout/orders/5M864532SY692645M
Response Debug ID: 5801c831aaac9
Response: Array
(
    [code] => 200
    [message] => OK
)

2024-09-03T05:13:41+00:00 Debug POST https://api-m.paypal.com/v2/checkout/orders/5M864532SY692645M/capture
Response Debug ID: e3be67b6fdd76
Response: Array
(
    [code] => 201
    [message] => Created
)

2024-09-03T05:14:01+00:00 Debug POST https://api-m.paypal.com/v2/checkout/orders
Request Body: {"intent":"CAPTURE","purchase_units":[{"reference_id":"default","amount":{"currency_code":"USD","value":"816.99","breakdown":{"item_total":{"currency_code":"USD","value":"699.99"},"shipping":{"currency_code":"USD","value":"75.00"},"tax_total":{"currency_code":"USD","value":"42.00"}}},"description":"","items":[{"name":"Floral All Champagne Tuxedo - 3 Piece","unit_amount":{"currency_code":"USD","value":"699.99"},"quantity":1,"description":"","sku":"11223-42R","category":"PHYSICAL_GOODS","url":"https:\/\/www.xxxxxxxx.com\/product\/mens-all-champagne-tuxedo\/?attribute_jacket-vest-size=42R&attribute_pant-color=Matching+Pant","image_url":"https:\/\/www.xxxxxxxx.com\/wp-content\/uploads\/2020\/03\/Mens-All-xxxxxxxx.com_-scaled.jpg","cart_item_key":"facdd5c3227e8eca04dc94eb6e62087b"}],"shipping":{"name":{"full_name":"Will Beary"},"address":{"country_code":"US","address_line_1":"11284 flagstaff pl","admin_area_1":"MD","admin_area_2":"Waldorf md","postal_code":"20601"}},"custom_id":"pcp_customer_t_437d6a876705bf780e124cdf798301","soft_descriptor":"xxxxxxxx"}],"application_context":{"user_action":"PAY_NOW","shipping_preference":"SET_PROVIDED_ADDRESS","landing_page":"LOGIN","locale":"en-US","brand_name":"xxxxxxxx","return_url":"https:\/\/www.xxxxxxxx.com\/?wc-ajax=ppc-return-url","cancel_url":"https:\/\/www.xxxxxxxx.com\/checkout\/","payment_method":{"payee_preferred":"IMMEDIATE_PAYMENT_REQUIRED"}},"payer":{"email_address":"willbearyjr@gmail.com","name":{"given_name":"Will","surname":"Beary"},"address":{"country_code":"US","address_line_1":"11284 flagstaff pl","admin_area_1":"MD","admin_area_2":"Waldorf md","postal_code":"20601"},"phone":{"phone_type":"HOME","phone_number":{"national_number":"14056798124"}}},"payment_source":{"card":{"attributes":{"verification":{"method":"SCA_WHEN_REQUIRED"}}}}}
Response Debug ID: 1794637329d38
Response: Array
(
    [code] => 201
    [message] => Created
)

2024-09-03T05:14:03+00:00 Debug  https://api-m.paypal.com/v2/checkout/orders/4G9733868X2976735
Response Debug ID: 1720ce4acc9ba
Response: Array
(
    [code] => 200
    [message] => OK
)

2024-09-03T05:14:07+00:00 Debug POST https://api-m.paypal.com/v1/notifications/verify-webhook-signature
Request Body: {"transmission_id":"4d39c9b0-69b3-11ef-a5f7-5301ae5874ef","transmission_time":"2024-09-03T05:13:48Z","cert_url":"https:\/\/api.paypal.com\/v1\/notifications\/certs\/CERT-360caa42-fca2a594-1a5f47cb","auth_algo":"SHA256withRSA","transmission_sig":"at2nadrQgZ0Tx2J5hrm5UT0ExB6w8AXWT2fFDxnNKaFiulbOiFTwpykVe634k4ZYPhoSgTE\/Wy01kqxIzgJnrkzkz+r86pvnkHQE4jtt2dhFcMWVsMQlJlWEcN+\/37I7evepLgGnqIbUKfh8q+T4g2WNrDKzLj7q\/Kn4zNfOjpONMJiDa24RAOCquNJcNx9vaPNfPHt6rA2xL1hAn0Olw5vJ6jbMBRBv47fIX8x7ZTOyChDs4AJtBpV24iPt\/d3lZdGmFAkikMHCH3H6sUniNWSkwoX4FpxjnJnOi+DeUWs2kJPolzI0AYZhF3PyD1Scx0FfgunT7Hbb1R30L7kfpg==","webhook_id":"6S781234NN2779901","webhook_event":{"id":"WH-3VN40987G8076533U-52514574EL274474L","event_version":"1.0","create_time":"2024-09-03T05:13:44.528Z","resource_type":"capture","resource_version":"2.0","event_type":"PAYMENT.CAPTURE.COMPLETED","summary":"Payment completed for $ 816.99 USD","resource":{"id":"5RG27502FJ620582F","amount":{"currency_code":"USD","value":"816.99"},"final_capture":true,"seller_protection":{"status":"ELIGIBLE","dispute_categories":["ITEM_NOT_RECEIVED","UNAUTHORIZED_TRANSACTION"]},"disbursement_mode":"INSTANT","seller_receivable_breakdown":{"gross_amount":{"currency_code":"USD","value":"816.99"},"paypal_fee":{"currency_code":"USD","value":"24.92"},"net_amount":{"currency_code":"USD","value":"792.07"}},"invoice_id":"GG-480952","custom_id":"480952","status":"COMPLETED","processor_response":{"avs_code":"Y","cvv_code":"M","response_code":"0000"},"supplementary_data":{"related_ids":{"order_id":"5M864532SY692645M"}},"payee":{"email_address":"qiwimaroc@gmail.com","merchant_id":"WKEX6MPTTGHRU"},"create_time":"2024-09-03T05:13:40Z","update_time":"2024-09-03T05:13:40Z","links":[{"href":"https:\/\/api.paypal.com\/v2\/payments\/captures\/5RG27502FJ620582F","rel":"self","method":"GET"},{"href":"https:\/\/api.paypal.com\/v2\/payments\/captures\/5RG27502FJ620582F\/refund","rel":"refund","method":"POST"},{"href":"https:\/\/api.paypal.com\/v2\/checkout\/orders\/5M864532SY692645M","rel":"up","method":"GET"}],"network_transaction_reference":{"id":"584247188200340","network":"VISA"}},"links":[{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-3VN40987G8076533U-52514574EL274474L","rel":"self","method":"GET"},{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-3VN40987G8076533U-52514574EL274474L\/resend","rel":"resend","method":"POST"}]}}
Response Debug ID: a80a2ed2d6e9b
Response: Array
(
    [code] => 200
    [message] => OK
)

2024-09-03T05:14:07+00:00 Debug Webhook WH-3VN40987G8076533U-52514574EL274474L received of type PAYMENT.CAPTURE.COMPLETED and by resource "capture"
2024-09-03T05:14:07+00:00 Debug Webhook is going to be handled by PAYMENT.CAPTURE.COMPLETED on WooCommerce\PayPalCommerce\Webhooks\Handler\PaymentCaptureCompleted
2024-09-03T05:14:07+00:00 Info Webhook has been handled by PAYMENT.CAPTURE.COMPLETED on WooCommerce\PayPalCommerce\Webhooks\Handler\PaymentCaptureCompleted
2024-09-03T05:18:33+00:00 Debug POST https://api-m.paypal.com/v2/checkout/orders
Request Body: {"intent":"CAPTURE","purchase_units":[{"reference_id":"default","amount":{"currency_code":"USD","value":"816.99","breakdown":{"item_total":{"currency_code":"USD","value":"699.99"},"shipping":{"currency_code":"USD","value":"75.00"},"tax_total":{"currency_code":"USD","value":"42.00"}}},"description":"","items":[{"name":"Floral All Champagne Tuxedo - 3 Piece","unit_amount":{"currency_code":"USD","value":"699.99"},"quantity":1,"description":"","sku":"11223-42R","category":"PHYSICAL_GOODS","url":"https:\/\/www.xxxxxxxx.com\/product\/mens-all-champagne-tuxedo\/?attribute_jacket-vest-size=42R&attribute_pant-color=Matching+Pant","image_url":"https:\/\/www.xxxxxxxx.com\/wp-content\/uploads\/2020\/03\/Mens-Alxxxxxxxxu.com_-scaled.jpg","cart_item_key":"facdd5c3227e8eca04dc94eb6e62087b"}],"shipping":{"name":{"full_name":" "},"address":{"country_code":"US","address_line_1":"11284 flagstaff pl","admin_area_1":"MD","admin_area_2":"Waldorf md","postal_code":"20601"}},"custom_id":"pcp_customer_16225","soft_descriptor":"xxxxxxxx"}],"application_context":{"user_action":"PAY_NOW","shipping_preference":"SET_PROVIDED_ADDRESS","landing_page":"LOGIN","locale":"en-US","brand_name":"xxxxxxxx","return_url":"https:\/\/www.xxxxxxxx.com\/?wc-ajax=ppc-return-url","cancel_url":"https:\/\/www.xxxxxxxx.com\/checkout\/","payment_method":{"payee_preferred":"IMMEDIATE_PAYMENT_REQUIRED"}},"payer":{"email_address":"willbearyjr@gmail.com","name":{"given_name":"Will","surname":"Beary"},"address":{"country_code":"US","address_line_1":"11284 flagstaff pl","admin_area_1":"MD","admin_area_2":"Waldorf md","postal_code":"20601"},"phone":{"phone_type":"HOME","phone_number":{"national_number":"14056798124"}}},"payment_source":{"card":{"attributes":{"verification":{"method":"SCA_WHEN_REQUIRED"}}}}}
Response Debug ID: 98ee0cbe086ef
Response: Array
(
    [code] => 201
    [message] => Created
)

2024-09-03T05:18:34+00:00 Debug  https://api-m.paypal.com/v2/checkout/orders/0NU97324RH2967327
Response Debug ID: d3798e952ddee
Response: Array
(
    [code] => 200
    [message] => OK
)

2024-09-03T05:18:37+00:00 Debug PATCH https://api-m.paypal.com/v2/checkout/orders/0NU97324RH2967327
Request Body: [{"op":"replace","path":"\/purchase_units\/@reference_id=='default'","value":{"reference_id":"default","amount":{"currency_code":"USD","value":"816.99","breakdown":{"item_total":{"currency_code":"USD","value":"699.99"},"shipping":{"currency_code":"USD","value":"75.00"},"tax_total":{"currency_code":"USD","value":"42.00"}}},"description":"","items":[{"name":"Floral All Champagne Tuxedo - 3 Piece","unit_amount":{"currency_code":"USD","value":"699.99"},"quantity":1,"description":"","sku":"11223-42R","category":"PHYSICAL_GOODS","url":"https:\/\/www.xxxxxxxx.com\/product\/mens-all-champagne-tuxedo\/?attribute_jacket-vest-size=42R&attribute_pant-color=Matching+Pant","image_url":"https:\/\/www.xxxxxxxx.com\/wp-content\/uploads\/2020\/03\/Mens-All-Champxxxxxxxx.com_-scaled.jpg"}],"shipping":{"name":{"full_name":"Will Beary"},"address":{"country_code":"US","address_line_1":"11284 flagstaff pl","admin_area_1":"MD","admin_area_2":"Waldorf md","postal_code":"20601"}},"custom_id":"480953","invoice_id":"GG-480953","soft_descriptor":"xxxxxxxx"}}]
Response Debug ID: 1e3edf22b3010
Response: Array
(
    [code] => 204
    [message] => No Content
)

2024-09-03T05:18:37+00:00 Debug  https://api-m.paypal.com/v2/checkout/orders/0NU97324RH2967327
Response Debug ID: bd4d0aa452a33
Response: Array
(
    [code] => 200
    [message] => OK
)

2024-09-03T05:18:38+00:00 Debug POST https://api-m.paypal.com/v2/checkout/orders/0NU97324RH2967327/capture
Response Debug ID: 395109b05ce5b
Response: Array
(
    [code] => 201
    [message] => Created
)

2024-09-03T05:19:18+00:00 Debug POST https://api-m.paypal.com/v1/notifications/verify-webhook-signature
Request Body: {"transmission_id":"fea4cb50-69b3-11ef-9a26-6d10bd35568a","transmission_time":"2024-09-03T05:18:46Z","cert_url":"https:\/\/api.paypal.com\/v1\/notifications\/certs\/CERT-360caa42-fca2a594-1a5f47cb","auth_algo":"SHA256withRSA","transmission_sig":"iR2QGfDbzEblrJJEQ2a4R5MEbU+CJhNxEOujq\/Dpp+NATG4R+VBAZFeyi3HpExxHIfHWvzEvvJ6xmg8gFi5ILb8wLcGiDWG7fnYaHkNKpADNWf4r9Bqebabny\/xoijDR6\/iW0xc0vELFeF15OJ8ylub7GHZcvbeZSoyDOMXgFUl0MABfnQjINp96RUYdUWqSoFypc8307Ikd+DFW1GmSfsb\/Sf1W3TKK1XNCEKn5bt7vo2UoMy+KOWRspTQSvgusoSr6myTCB1cFQWZiKMgBefbcIaek17Y+zybX\/DaOhPpJdUIzSwexKMpkQvfPx+djDvBr7XlhH\/ol6dt1wrm7wA==","webhook_id":"6S781234NN2779901","webhook_event":{"id":"WH-2P6635188G506612L-7TM447469G6967541","event_version":"1.0","create_time":"2024-09-03T05:18:42.985Z","resource_type":"capture","resource_version":"2.0","event_type":"PAYMENT.CAPTURE.COMPLETED","summary":"Payment completed for $ 816.99 USD","resource":{"id":"3C1337742H284091G","amount":{"currency_code":"USD","value":"816.99"},"final_capture":true,"seller_protection":{"status":"ELIGIBLE","dispute_categories":["ITEM_NOT_RECEIVED","UNAUTHORIZED_TRANSACTION"]},"disbursement_mode":"INSTANT","seller_receivable_breakdown":{"gross_amount":{"currency_code":"USD","value":"816.99"},"paypal_fee":{"currency_code":"USD","value":"24.92"},"net_amount":{"currency_code":"USD","value":"792.07"}},"invoice_id":"GG-480953","custom_id":"480953","status":"COMPLETED","processor_response":{"avs_code":"Y","cvv_code":"M","response_code":"0000"},"supplementary_data":{"related_ids":{"order_id":"0NU97324RH2967327"}},"payee":{"email_address":"qiwimaroc@gmail.com","merchant_id":"WKEX6MPTTGHRU"},"create_time":"2024-09-03T05:18:37Z","update_time":"2024-09-03T05:18:37Z","links":[{"href":"https:\/\/api.paypal.com\/v2\/payments\/captures\/3C1337742H284091G","rel":"self","method":"GET"},{"href":"https:\/\/api.paypal.com\/v2\/payments\/captures\/3C1337742H284091G\/refund","rel":"refund","method":"POST"},{"href":"https:\/\/api.paypal.com\/v2\/checkout\/orders\/0NU97324RH2967327","rel":"up","method":"GET"}],"network_transaction_reference":{"id":"304247191182544","network":"VISA"}},"links":[{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-2P6635188G506612L-7TM447469G6967541","rel":"self","method":"GET"},{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-2P6635188G506612L-7TM447469G6967541\/resend","rel":"resend","method":"POST"}]}}
Response Debug ID: 63799d6196c61
Response: Array
(
    [code] => 200
    [message] => OK
)

2024-09-03T05:19:18+00:00 Debug Webhook WH-2P6635188G506612L-7TM447469G6967541 received of type PAYMENT.CAPTURE.COMPLETED and by resource "capture"
2024-09-03T05:19:18+00:00 Debug Webhook is going to be handled by PAYMENT.CAPTURE.COMPLETED on WooCommerce\PayPalCommerce\Webhooks\Handler\PaymentCaptureCompleted
2024-09-03T05:19:18+00:00 Info Webhook has been handled by PAYMENT.CAPTURE.COMPLETED on WooCommerce\PayPalCommerce\Webhooks\Handler\PaymentCaptureCompleted
2024-09-03T05:19:24+00:00 Debug POST https://api-m.paypal.com/v2/checkout/orders
Request Body: {"intent":"CAPTURE","purchase_units":[{"reference_id":"default","amount":{"currency_code":"USD","value":"816.99","breakdown":{"item_total":{"currency_code":"USD","value":"699.99"},"shipping":{"currency_code":"USD","value":"75.00"},"tax_total":{"currency_code":"USD","value":"42.00"}}},"description":"","items":[{"name":"Floral All Champagne Tuxedo - 3 Piece","unit_amount":{"currency_code":"USD","value":"699.99"},"quantity":1,"description":"","sku":"11223-42R","category":"PHYSICAL_GOODS","url":"https:\/\/www.xxxxxxxx.com\/product\/mens-all-champagne-tuxedo\/?attribute_jacket-vest-size=42R&attribute_pant-color=Matching+Pant","image_url":"https:\/\/www.xxxxxxxx.com\/wp-content\/uploads\/2020\/03\/Mens-All-xxxxxxxxxxxxxxxx.com_-scaled.jpg","cart_item_key":"facdd5c3227e8eca04dc94eb6e62087b"}],"shipping":{"name":{"full_name":"Will Beary"},"address":{"country_code":"US","address_line_1":"11284 flagstaff pl","admin_area_1":"MD","admin_area_2":"Waldorf md","postal_code":"20601"}},"custom_id":"pcp_customer_16225","soft_descriptor":"xxxxxxxx"}],"application_context":{"user_action":"PAY_NOW","shipping_preference":"SET_PROVIDED_ADDRESS","landing_page":"LOGIN","locale":"en-US","brand_name":"xxxxxxxx","return_url":"https:\/\/www.xxxxxxxx.com\/?wc-ajax=ppc-return-url","cancel_url":"https:\/\/www.xxxxxxxx.com\/checkout\/","payment_method":{"payee_preferred":"IMMEDIATE_PAYMENT_REQUIRED"}},"payer":{"email_address":"willbearyjr@gmail.com","name":{"given_name":"Will","surname":"Beary"},"address":{"country_code":"US","address_line_1":"11284 flagstaff pl","admin_area_1":"MD","admin_area_2":"Waldorf md","postal_code":"20601"},"phone":{"phone_type":"HOME","phone_number":{"national_number":"14056798124"}}},"payment_source":{"card":{"attributes":{"verification":{"method":"SCA_WHEN_REQUIRED"}}}}}
Response Debug ID: 46c40de01f8d6
Response: Array
(
    [code] => 201
    [message] => Created
)

2024-09-03T05:19:26+00:00 Debug  https://api-m.paypal.com/v2/checkout/orders/19R40643AS004490B
Response Debug ID: 61fb35bd4bda1
Response: Array
(
    [code] => 200
    [message] => OK
)

2024-09-03T05:19:28+00:00 Debug PATCH https://api-m.paypal.com/v2/checkout/orders/19R40643AS004490B
Request Body: [{"op":"replace","path":"\/purchase_units\/@reference_id=='default'","value":{"reference_id":"default","amount":{"currency_code":"USD","value":"816.99","breakdown":{"item_total":{"currency_code":"USD","value":"699.99"},"shipping":{"currency_code":"USD","value":"75.00"},"tax_total":{"currency_code":"USD","value":"42.00"}}},"description":"","items":[{"name":"Floral All Champagne Tuxedo - 3 Piece","unit_amount":{"currency_code":"USD","value":"699.99"},"quantity":1,"description":"","sku":"11223-42R","category":"PHYSICAL_GOODS","url":"https:\/\/www.xxxxxxxx.com\/product\/mens-all-champagne-tuxedo\/?attribute_jacket-vest-size=42R&attribute_pant-color=Matching+Pant","image_url":"https:\/\/www.xxxxxxxx.com\/wp-content\/uploads\/2020\/03\/Mens-All-Champagne-Tuxxxxxxxxx.com_-scaled.jpg"}],"shipping":{"name":{"full_name":"Will Beary"},"address":{"country_code":"US","address_line_1":"11284 flagstaff pl","admin_area_1":"MD","admin_area_2":"Waldorf md","postal_code":"20601"}},"custom_id":"480954","invoice_id":"GG-480954","soft_descriptor":"xxxxxxxx"}}]
Response Debug ID: 96d0ee80441fe
Response: Array
(
    [code] => 204
    [message] => No Content
)

2024-09-03T05:19:28+00:00 Debug  https://api-m.paypal.com/v2/checkout/orders/19R40643AS004490B
Response Debug ID: dd998317a98e2
Response: Array
(
    [code] => 200
    [message] => OK
)

2024-09-03T05:19:29+00:00 Debug POST https://api-m.paypal.com/v2/checkout/orders/19R40643AS004490B/capture
Response Debug ID: d1b50ea0ceaa3
Response: Array
(
    [code] => 201
    [message] => Created
)

2024-09-03T05:20:09+00:00 Debug POST https://api-m.paypal.com/v1/notifications/verify-webhook-signature
Request Body: {"transmission_id":"1d383f70-69b4-11ef-afa6-43e6c652a0f8","transmission_time":"2024-09-03T05:19:37Z","cert_url":"https:\/\/api.paypal.com\/v1\/notifications\/certs\/CERT-360caa42-fca2a594-1a5f47cb","auth_algo":"SHA256withRSA","transmission_sig":"YoDT1zD6tHD7ugN9K7oEXhNuE1JbXRHfd9v622VX2f9X\/HfjDnLuKuedK7ZhzNBOMXa12GqoDLAXJePHvQDiOqB9+FW4ynD\/vOohjRzDkne2BhhQ8NVNbxJctn5lMDEmMrPVAK1EkWqXodoQ4FVSoy7GHdRZ2Q3SzGL5rSY7yRhIVV8rlxQJCgUx3MHvOwIWdByVMaR61KITyAFTF8HU5jz9GhTL7ul1JjjziCIOO8KEdW4N\/2A\/2s9EjihqZGP7ivQJMzhL+3Ud0pmYPorfJm3de+61ID7+K3HqlY\/m6cMiEWlhJ1r757SPVvXlspD2kx0KEBIXMR7fJz7tCddNUw==","webhook_id":"6S781234NN2779901","webhook_event":{"id":"WH-77324261K8954183N-4VV51309T72845244","event_version":"1.0","create_time":"2024-09-03T05:19:33.756Z","resource_type":"capture","resource_version":"2.0","event_type":"PAYMENT.CAPTURE.COMPLETED","summary":"Payment completed for $ 816.99 USD","resource":{"id":"4XS25775EC798661T","amount":{"currency_code":"USD","value":"816.99"},"final_capture":true,"seller_protection":{"status":"ELIGIBLE","dispute_categories":["ITEM_NOT_RECEIVED","UNAUTHORIZED_TRANSACTION"]},"disbursement_mode":"INSTANT","seller_receivable_breakdown":{"gross_amount":{"currency_code":"USD","value":"816.99"},"paypal_fee":{"currency_code":"USD","value":"24.92"},"net_amount":{"currency_code":"USD","value":"792.07"}},"invoice_id":"GG-480954","custom_id":"480954","status":"COMPLETED","processor_response":{"avs_code":"Y","cvv_code":"M","response_code":"0000"},"supplementary_data":{"related_ids":{"order_id":"19R40643AS004490B"}},"payee":{"email_address":"qiwimaroc@gmail.com","merchant_id":"WKEX6MPTTGHRU"},"create_time":"2024-09-03T05:19:28Z","update_time":"2024-09-03T05:19:28Z","links":[{"href":"https:\/\/api.paypal.com\/v2\/payments\/captures\/4XS25775EC798661T","rel":"self","method":"GET"},{"href":"https:\/\/api.paypal.com\/v2\/payments\/captures\/4XS25775EC798661T\/refund","rel":"refund","method":"POST"},{"href":"https:\/\/api.paypal.com\/v2\/checkout\/orders\/19R40643AS004490B","rel":"up","method":"GET"}],"network_transaction_reference":{"id":"304247191693992","network":"VISA"}},"links":[{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-77324261K8954183N-4VV51309T72845244","rel":"self","method":"GET"},{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-77324261K8954183N-4VV51309T72845244\/resend","rel":"resend","method":"POST"}]}}
Response Debug ID: 632d8a94f8d13
Response: Array
(
    [code] => 200
    [message] => OK
)

2024-09-03T05:20:09+00:00 Debug Webhook WH-77324261K8954183N-4VV51309T72845244 received of type PAYMENT.CAPTURE.COMPLETED and by resource "capture"
2024-09-03T05:20:09+00:00 Debug Webhook is going to be handled by PAYMENT.CAPTURE.COMPLETED on WooCommerce\PayPalCommerce\Webhooks\Handler\PaymentCaptureCompleted
2024-09-03T05:20:09+00:00 Info Webhook has been handled by PAYMENT.CAPTURE.COMPLETED on WooCommerce\PayPalCommerce\Webhooks\Handler\PaymentCaptureCompleted
2024-09-03T06:49:04+00:00 Error Cart simulation failed: Could not validate nonce.
2024-09-03T06:49:08+00:00 Error Cart simulation failed: Could not validate nonce.
2024-09-03T07:11:24+00:00 Error Cart simulation failed: Could not validate nonce.
2024-09-03T07:11:29+00:00 Error Cart simulation failed: Could not validate nonce.
2024-09-03T09:50:55+00:00 Error Cart simulation failed: Could not validate nonce.
2024-09-03T09:50:59+00:00 Error Cart simulation failed: Could not validate nonce.

• This reply was modified 1 year, 11 months ago by EliteGent.

Hello there,

It seems like even the new version of the pluguin crashes the page and creates duplicate feeds. It seems like the older versions worked much better, and the more updates this plugin has, the worse it gets. currently we use way older versions that worked fine for our site.

Kind Regards,

• This reply was modified 1 year, 11 months ago by EliteGent.

Hello Krystian,

The last transaction we had a similar problem with was a month ago, I am wondering if the issue has been fixed after this period; we’ll wait and see if any similar case happens again.

Thanks.

Hello there,

Please note that we have recently noticed that the issue happen way less often and sometimes doesn’t after updating to Ios 18.

Kind Regards,

Hello there,

Thank you for your response. We are continuously working to discover any patterns that might help identify the issue. The only thing we know for sure is that once my IP is disabled, it works fine. Another issue is the loading time; sometimes it takes longer to load but eventually does, while other times it doesn’t load at all. We are currently trying to find more causes and will update you with any new information.

Best Regards

Hello there,

Thank you for looking into this, sadly this is not the way, when the problem happens there is a loading icon that keeps turning and no buttons are shown, also when sometimes the proceed to Paypal button shows up which happens very rarely it does not redirect to PayPal, it just get stuck.

We had previously disabled the smart button and the checkout rate went down, we also tried the custom advanced card processing and had so many problems with it. the only option that worked well for a while is the smart buttons, which right now have this problem of not showing up when the hide ip adress is checked, this problem was not there a few months ago until now, also we don’t understand why Paypal need a user IP to start working, even tho it does work sometimes on its own and then start having problems.

• This reply was modified 2 years, 7 months ago by EliteGent.