Mehmet
Forum Replies Created
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Hi @migaweb,
Thank you for your valuable feedback.
You’re absolutely right—downloading the GeoIP database on local environments can unnecessarily increase the size of migration files and impact sync efficiency.
I’ve forwarded your suggestion to our development team for further review.
We’ll keep you updated on any changes or decisions regarding this behavior.
Thanks again for taking the time to share this with us—we really appreciate it!
Best regards,
MehmetForum: Plugins
In reply to: [SlimStat Analytics] Problem with plugin SlimStat AnalyticsHi @lanter56,
Thank you for your follow-up.
I’d like to let you know that we replied to your message on June 3rd, 2025 at 17:00, from the email address: support@wp-slimstat.com.
It’s possible that our response may have ended up in your spam or junk folder, so please kindly check there as well.
Just in case, I’m resending the message now to ensure you receive it.
Thank you for your patience and attention. We appreciate it!
Best Regards,
MehmetHello @cdserveopro,
Thank you for your follow-up and for clarifying your request.
We understand that your question was about adding missing shortcodes and the possibility of automatic CSV generation.
We appreciate your suggestions and want you to know that we’ve taken note of them as feature requests.
Our team will review these ideas and consider them for future updates of the plugin.
However, please note that we can’t guarantee a specific timeline for their implementation.
Thank you again for your valuable input and for helping us improve the plugin.
Best regards,
MehmetHi @cdserveopro,
Thank you for your message.
Yes, WP Statistics currently supports shortcodes.
You can find the full list of available shortcodes and their usage in our documentation here:
https://wp-statistics.com/resources/shortcodes/Regarding exporting data:
You can export your statistics in CSV, TSV, or XML formats.
To do this, please go to:
Statistics > Optimization > Data Export
From there, you can manually export your data in the format you prefer.If you need any help using the shortcodes or the export tool, feel free to ask.
Thanks for using WP Statistics!Best regards,
MehmetHello @kheresy,
Thank you for your message.
Could you please confirm if visitor tracking is now working correctly on your site?
Regarding the external access to /wp-admin/admin-ajax.php, this behavior is normal.
Many plugins, including WP Statistics, rely on this URL not only to record visitors but also to perform other essential functions.If you have any other questions or need further assistance, feel free to ask.
Best regards,
MehmetHi @tonyrhnewtons,
First, we sincerely apologize for the inconvenience caused by the recent update.
We’re aware of the issue in version 14.14 where, for some users, traffic data is no longer being recorded after the update.
The root of the problem is that certain columns may not have been added correctly to the
wp_statistics_visitortable during the upgrade process. As a result, visitor tracking fails silently.To confirm this, please check your WordPress debug log for database-related errors. You can find more information on how to enable and locate the debug log here:
https://wordpress.org/documentation/article/debugging-in-wordpress/As a quick fix, you can manually add the missing columns using the SQL command below. This should restore normal tracking:
ALTER TABLE wp_statistics_visitor
ADD first_page BIGINT UNSIGNED NULL DEFAULT NULL AFTER source_name,
ADD first_view DATETIME NULL DEFAULT NULL AFTER first_page,
ADD last_page BIGINT UNSIGNED NULL DEFAULT NULL AFTER first_view,
ADD last_view DATETIME NULL DEFAULT NULL AFTER last_page;If you prefer to temporarily roll back to the previous stable version, you can do so from the plugin’s official WordPress.org page. Scroll to the bottom of this page and use the Previous Versions dropdown to download an earlier release:
https://wordpress.org/plugins/wp-statistics/advanced/We deeply appreciate your patience and understanding. We’re actively working on a fix and will notify you as soon as an update is available.
Thank you again for your support.
Your feedback helps us improve.Warm regards,
MehmetHi @designu,
You’re very welcome — I’m really glad to hear that everything is working properly now.
Thank you for confirming the fix and for testing it on your end.
If you run into any other issues or have questions in the future, don’t hesitate to reach out.
We’re always happy to help.
Best regards,
MehmetForum: Plugins
In reply to: [SlimStat Analytics] The layout of Realtime view gets partially collapsed?Hi @dipstar,
You’re most welcome!We’re glad we could assist you quickly.
Please feel free to reach out if you need any further help while investigating the plugin conflict.
We’re always here to support you.
Have a great day and good luck with the troubleshooting!
Warm regards,
MehmetHi @designu,
Thank you for the update.
Could you please run the following SQL command to add the missing columns to add the missing columns to the
wp_statistics_visitortable:ALTER TABLEwp_statistics_visitorADDfirst_pageBIGINT UNSIGNED NULL DEFAULT NULL AFTERsource_name, ADDfirst_viewDATETIME NULL DEFAULT NULL AFTERfirst_page, ADDlast_pageBIGINT UNSIGNED NULL DEFAULT NULL AFTERfirst_view, ADDlast_viewDATETIME NULL DEFAULT NULL AFTERlast_page;Before running the command, please make sure to back up your database, just to be safe.
Let me know once it’s done, and feel free to reach out if you need help with anything else.
Best regards,
MehmetGreat! I’m glad you found it.
If you have any other questions or need help with anything else, feel free to reach out anytime.
Have a great day!
Hi @atsites45,
Thank you for your message.
I’ve replied to your question in the support thread here:
https://wordpress.org/support/topic/howto-test-email-report/Please feel free to check it and let me know if you need any further help.
Best regards,
MehmetHi @atsites45,
Thank you for reaching out!At the moment, the “Test Your Report” button is only available in the Advanced Reporting add-on:
https://wp-statistics.com/add-ons/wp-statistics-advanced-reporting/That said, you can still manually trigger the email report using the WP Crontrol plugin:
https://wordpress.org/plugins/wp-crontrol/Here’s a quick guide:
- Install and activate the WP Crontrol plugin.
- Go to Tools > Cron Events from your WordPress dashboard.
- Find the cron hook named
wp_statistics_report_hook. - Click “Run Now” next to it.
This will immediately run the report hook and send the email, so you can check the result in your inbox.
Feel free to try it out and let me know how it goes.
Best regards,
MehmetHello @kheresy,
Thank you for reaching out and reporting this issue.
It seems that after updating to version 14.14, some necessary database columns—such as
visitor.last_page—were not created correctly.
This is likely the reason why no visitor data is being recorded and why the/wp-admin/access change didn’t help.To investigate further and identify why this happened, could you please share your WordPress debug log with us?
Here’s how you can enable and locate it:
- Open your
wp-config.phpfile. - Add the following lines if they don’t already exist: phpCopyEdit
define('WP_DEBUG', true); define('WP_DEBUG_LOG', true); define('WP_DEBUG_DISPLAY', false); - After enabling debug mode, try to reproduce the issue.
- Then send us the log file located at
/wp-content/debug.log.
You can also find more details here in the official WordPress documentation:
https://wordpress.org/documentation/article/debugging-in-wordpress/Additionally, please share your Site Health Info with us.
You can find it by going to:
WP Admin > Tools > Site Health > Info tab > Copy site info to clipboardThis information will help us better understand your environment—such as your database version—and assist you more effectively.
We appreciate your cooperation and are committed to resolving this issue as quickly as possible.
Best regards,
MehmetHello @fhumanes,
Thank you for your message.
The reason you might not see the Open Debugger button is because your Tracking Method is currently set to Server-side tracking.
This option disables the debugger button from appearing.You can find this setting at:
Statistics > Settings > General > Tracker Configuration > Tracking MethodIf you switch the Tracking Method to Client-side tracking (which is the recommended option),
the Open Debugger button will appear.Please try this and let us know if you need any further assistance.
Best regards,
MehmetHello @clementrectangle,
Thank you very much for your detailed feedback and valuable suggestions.
I’m glad to hear that the warning has been resolved with the latest plugin update (version 14.14).
I appreciate you sharing your experience and the insights about the database schema update.
I will forward your observations and recommendations to our development team for review.
We will keep you informed about any updates related to this issue.
Thank you again for your support and understanding.
Best regards,
Mehmet