Mehmet

Hi @lulupont,

You can hide the widgets on mobile devices using the following code snippet:

add_action('admin_head', function () {
    ?>
    <style>
        @media (max-width: 767px) {
            #wp-statistics-top-visitors-widget,
            #wp-statistics-recent-widget {
                display: none !important;
            }
        }
    </style>
    <?php
});

You can place this code in your child theme’s functions.php file, or use a plugin like Code Snippets to add it safely.

Feel free to add the IDs of other widgets in the same way if you’d like to hide them too.

Let me know if you need help identifying other widget IDs.

Best regards,
Mehmet

Hi @lulupont,

Thank you so much for your kind words and for using our plugin.
We truly appreciate your feedback!

First of all, please accept our apologies for the delayed response.
We’re sorry for any inconvenience caused.

Regarding your question:
The layout differences you noticed between desktop and mobile are intentional.
Due to the limited screen space on mobile devices, these design choices were made to ensure better responsiveness and readability.
It’s a design-specific behavior rather than a configurable feature.

You’re absolutely right — at the moment, there is no built-in option to control the number of entries shown in the widget or to disable the large flags on mobile.
To achieve this, you’ll need to apply custom CSS adjustments based on your preferences.

If you need help with writing the necessary CSS, feel free to let us know — we’ll be happy to assist.

Thanks again for your support!
Best regards,

Hi everyone,

We apologize for the data tracking issues with WP Statistics 14.14. We’ve been actively working on a fix for the database problem causing this.

A new update will be released very soon that completely resolves this. We’ll notify you here as soon as it’s available.

Thanks for your patience.

Best regards,
Mehmet

Hello @lanter56,

Thank you for your message.

I’d like to let you know that we’ve replied to you several times, but we haven’t received any response from your side so far.

We are receiving your messages, but it seems our replies might not be reaching you.
They could be going to your spam or junk folder.

This is the first time we’re experiencing such an issue, and we kindly ask you to contact us using a different email address if possible.

After reviewing your website on June 12, I couldn’t find the issue you described.
Please see the attached screenshot as proof.

From what I can tell, the issue might be related to your browser — possibly an outdated version — or there may be a conflict caused by another plugin.

We’ve spent time reviewing your case carefully, and we’d really appreciate it if you could confirm receiving this message.

Looking forward to your reply.

Best regards,
Mehmet

https://mega.nz/file/Zk50wBiL#58XFJ8VD1TOmmS4A2rhT7rlQYcrnjAEP5MFb-Tshrv4
https://mega.nz/file/19w3DQ5D#G6YTJc68QBIsg5e0jOgG9KRSu_rwXWo99FNDyYGUWDk

Hi @sfrueh,

You’re very welcome!

I’m marking this ticket as resolved for now.
If you run into any other issues or have more questions, please don’t hesitate to reach out — we’re always here to help.

Best regards,
Mehmet

Hi @sfrueh,

Thank you for reaching out!

The error you’re seeing is not related to the WP Statistics plugin.
Based on the file path and filename, it appears to be coming from the Wordfence security plugin.
The wflogs directory is used by Wordfence to store its temporary and log files.

This message usually means that a temporary file was deleted or moved before the system tried to access it.
It’s generally not something to worry about, but if it happens frequently, you might want to check Wordfence’s settings or logs for more details.

Let us know if you have any questions related to WP Statistics — we’re happy to help!

Best regards,
Mehmet

Hello @pdux,

Thanks so much for reaching out and for your kind words about the plugin – we really appreciate it!

We’re sorry to hear you’re running into deprecated errors in Query Monitor. That’s definitely not ideal, and we want to get to the bottom of it.

To help us investigate, could you please let us know which version of PHP you’re currently using?

Once we have that information, we’ll be able to look into this further for you.

Thanks again for bringing this to our attention!
Best regards,
Mehmet

Hi @kheresy,

I’m glad to hear everything is working fine again.

I’ll go ahead and mark this ticket as resolved for now.

If there’s anything else I can help you with, just let me know — happy to assist anytime.

Best regards,
Mehmet