Mehmet
Forum Replies Created
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Hi Franz,
Thanks for reaching out and for the detailed information.
Could you please share your website URL with us so we can take a closer look?
Also, when you get a chance, please go to:
Statistics > Optimization > Plugin Maintenance > Database Schema
and check if there are any issues reported there.Let us know what you find, and we’ll be happy to assist further.
Kind regards,
Hi @cladiv,
Thank you for reaching out, and please accept our sincere apologies for the delay in getting back to you.
Currently, the WP Statistics plugin does not support integration with AMP pages.
I’ve forwarded your request to our development team for further review and consideration as a potential future feature.
While I’m unable to provide an exact timeline for its implementation, please rest assured that I’ll keep you updated if there are any changes regarding this.
Thanks again for your feedback and understanding.
Best regards,
Hi Joerg,
Thank you for your follow-up.
Please navigate to:
Statistics > Settings > Display Options
Then enable the option:
“Disable Inactive Essential Feature Notices.”This will help suppress the related notices.
Additionally, if you’re looking for any stored data regarding these notices in the database,
they are saved under the option name:wp_statistics_notifications
in thewp_optionstable.Let me know if you need any further assistance.
Best regards,
Hi Joerg,
Thank you for your message and for the detailed follow-up.
You’re absolutely right, this notice should disappear after dismissing it and excluding the mentioned file from your cache settings.
The fact that it keeps reappearing, even after confirming the exclusion and clicking the “X”, is not expected behavior.
This might indicate an issue with how admin notices are being handled in your site’s setup.In some cases, WordPress may fail to store the dismissal properly in the database, which prevents the notice from staying hidden.
If possible, please check whether there are any PHP error messages or warnings in your site’s logs that might be related to this.
That can help us better understand what’s happening behind the scenes.We appreciate your patience, and we’re here to help get this resolved as smoothly as possible.
Best regards,
MehmetHello Joerg,
Thank you for your message and your suggestion about updating the documentation.
We have updated the documentation to include the LiteSpeed Cache settings as requested.To disable the notice permanently, please follow these steps:
Go to LiteSpeed Cache > Page Optimization, then open the Tuning tab.
In the JS Excludes field, add this line:/wp-content/plugins/wp-statistics/assets/js/tracker.jsAfter adding this, the message should no longer appear when you load new pages in the backend.
If you have any further questions, feel free to ask.
Best regards,
MehmetForum: Plugins
In reply to: [SlimStat Analytics] Stats inconsistencyHello @qerghgfjkgk ,
Thank you for your kind feedback, we’re glad the plugin is helpful!
Regarding your question:
While Slimstat’s fingerprinting system helps identify returning visitors, it’s not always 100% accurate.The same fingerprint can sometimes appear with different browsers or IP addresses due to:
- Similar device/browser configurations shared by different users
- VPNs or corporate networks
- Privacy tools that spoof device details
So it’s possible for two different sessions to be matched under the same fingerprint, even if the actual users or browsers differ.
Let us know if you have more questions ,we’re happy to help!
Best regards,
MehmetHi @walkingpaper,
Thanks for bringing this to our attention.
This issue is not specific to your setup we’ve identified the same behaviour on our side as well.
I’ve reported it to our development team for further investigation.
We’re currently looking into it, and I’ll make sure to keep you updated as soon as we release a fix.
Best regards,
MehmetHi @mansourikhah,
Thank you for reaching out and bringing this to our attention.
You’re absolutely right — we’ve been able to reproduce the issue where the Screen Options dropdown disappears from the WooCommerce order or product admin page when our plugin is activated.
We’ve already escalated this to our development team for further investigation.
We’ll keep you updated as we make progress on resolving this.
Thanks again for your report and your patience!
Best regards,
Hi Mohammad Ali,
Thanks for your message.
Please download the patched version of the plugin from the link below and replace it with your current version:
https://mega.nz/file/Z5oTQZ4K#kmwsUN8mmRNJlTaTI4qhA7lVyL3_ZUVl15VSEhPVwic
Once updated, kindly check if the issue is resolved.
Let us know how it goes.
Best regards,
Hi JBenoit,
Thank you for your kind words!
Much appreciated.Best,
Thank you!
We truly appreciate your kind words and support.Hi @mansourikhah,
Thank you for reporting this issue.
We’ve identified the problem with the notification variables not being parsed correctly.
The good news is that this has already been fixed and the solution will be included in the next plugin release.
We’ll make sure to notify you as soon as the update becomes available.
Unfortunately, we can’t provide an exact release date at the moment, but it should be coming soon.
Thank you for your patience and understanding.
Best regards,
MehmetForum: Plugins
In reply to: [SlimStat Analytics] Error when calling whatismyipaddress.comGreat to hear it’s working now — I’m glad the issue is resolved.
I’ll go ahead and mark this ticket as resolved.
If you need any further help in the future, feel free to reach out anytime.
Best regards,
Hi @qianerica,
You’re very welcome — I’m glad to hear that WP Statistics is now working properly.Thank you for confirming.
I’ll go ahead and mark this ticket as resolved.
Best regards,
Hi @benbornschein,
Thank you very much for your kind support and for resolving the issue.
I truly appreciate your help and the offer for a testing license.
I’ll go ahead and mark this ticket as resolved.
Best regards,