Mehmet

Hello @newcodebyte,

Thank you very much for your reply.

I’m glad to hear that changing the location detection method to DB-IP resolved the problem.

If you have any further questions or need assistance, please don’t hesitate to contact me.

Best regards,
Mehmet

Hello @zilliq,

Thank you for your explanation.

To better understand the issue, we’ll need to check your PHP error logs.

If PHP error logging is not yet enabled on your site, you can do so by following these steps:

1. Connect to your website via FTP or File Manager in your hosting control panel.
2. Open the wp-config.php file located in the root directory of your WordPress installation.
3. Just before the line that says /* That's all, stop editing! */, add the following code:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );

4. Save the file and revisit one of the affected pages to trigger the error again.
5. The error details will be recorded in the file /wp-content/debug.log.

Once you have this file, please send us its content so we can review the exact error message and find a solution.

After troubleshooting, remember to disable debugging by setting WP_DEBUG to false.

Kind regards,
Mehmet

Hello @horgster,

Thank you for sharing your detailed feedback and concerns regarding the wp_statistics_tracker_js_errors option.

We understand how a large autoloaded option can affect site performance, and we appreciate you taking the time to explain your case and suggestions clearly.

I have forwarded your feedback and recommendations to our development team for review. We will keep you updated on any progress regarding this matter.

In the meantime, if you have any further suggestions or ideas, we’d be happy to hear them via our feedback board here:
https://feedback.veronalabs.com/boards/wp-statistics

Thank you again for helping us improve WP Statistics.

Best regards,
Mehmet

Hi Joerg,

I’m glad to hear the latest update resolved the issue.
Thank you for your patience and for sharing your feedback throughout the process.

Best regards,
Mehmet

Hi @xiexiema,

Thank you for your detailed explanation.

Since the CMP page is actually your main landing page, there is no way to separate them in the statistics as they share the same URL.

However, you can use the date filter to specify a time range.
By doing this, you can identify which statistics belong to the period when the CMP was active and which ones are from before it was enabled.

Please let us know if you need any further assistance.

Best regards.

Hello @xiexiema,

To set this up, please follow these steps:

1. Go to CMP Settings > CMP Advance Setup > Custom External Scripts > Footer Scripts.
2. Copy and paste this link there:
   https://yourwebsiteurl.com/wp-content/plugins/wp-statistics/assets/js/tracker.js
3. Replace yourwebsiteurl.com with your actual website address.
4. Save the settings.

Next:

5. While logged in as admin, open your website and right-click on the page, then select View Page Source.
6. Press Ctrl + F and search for the phrase: wp-statistics-tracker-js-extra.
7. Copy the content including the two <script> tags around it. It should look something like this:

<script id="wp-statistics-tracker-js-extra"> 
var WP_Statistics_Tracker_Object = {"requestUrl":"http:\/\/localhost\/wp-statistics\/wp-json\/wp-statistics\/v2","ajaxUrl":"http:\/\/localhost\/wp-statistics\/wp-admin\/admin-ajax.php","hitParams":{"wp_statistics_hit":1,"source_type":"home","source_id":0,"search_query":"","signature":"f5f879c107e57b34433e14c1cc94c05a","endpoint":"hit"},"onlineParams":{"wp_statistics_hit":1,"source_type":"home","source_id":0,"search_query":"","signature":"f5f879c107e57b34433e14c1cc94c05a","endpoint":"online"},"option":{"userOnline":true,"dntEnabled":false,"bypassAdBlockers":false,"consentIntegration":{"name":null,"status":[]},"isPreview":false,"trackAnonymously":false,"isWpConsentApiActive":false,"consentLevel":"disabled"},"jsCheckTime":"60000","isLegacyEventLoaded":"","customEventAjaxUrl":"http:\/\/localhost\/wp-statistics\/wp-admin\/admin-ajax.php?action=wp_statistics_custom_event&nonce=5c1620695d"}; 
</script>

Then:

8. Go to CMP Settings > SEO & Analytics > Website Analytics,
9. Choose the Other option,
10. Paste the copied script there and save the settings.

Also, please make sure that from the path:
Statistics > Settings > General > Bypass Ad Blockers
this option is disabled.

This way, the analytics will correctly track this page’s statistics.

If you need any further help, just let me know!
Best regards,
Mehmet,

Hi Franz,

Thank you for the update and the information.

Would it be possible for you to contact us directly via email at support@veronalabs.com?
This will help us investigate the issue more efficiently and provide a quicker resolution.

Once you’ve sent the email, please let us know here as well so we can follow up promptly.

Kind regards,

Hi @xiexiema,

Thank you for your message and your interest in the Pro version.

To assist you properly, could you please confirm the exact name of the “Coming Soon” plugin you’re using?

In most cases, the issue can be resolved by manually enqueuing our tracking script using a suitable hook from that plugin.

Looking forward to your update.

Best regards,
Mehmet