Mehmet
Forum Replies Created
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Hello @horgster,
Thank you again for your valuable feedback and for pointing out this important matter.
I’d like to let you know that the concern you mentioned has already been addressed in our development version.
It is not yet included in an official release, but you can already access it through our development branch on GitHub.
https://github.com/wp-statistics/wp-statistics/tree/developmentOnce the fix is officially released in the next version of WP Statistics, I will update you here to let you know.
We appreciate your patience and your contribution to improving the plugin.
Best regards,
MehmetHi Zilliq,
I’m glad to hear that using a shorter period resolved the issue.
Thank you for testing this and sharing your findings with us.
We truly appreciate your patience while we continue to work on improving WP Statistics performance for longer periods.
We’ll keep you updated on any progress or fixes.
Best regards,
MehmetHi @mansourikhah, @alfy40,
Thank you both for your feedback and for sharing the details.
We have prepared a hotfix version of the plugin that removes the code causing the Screen Options dropdown to disappear.
Please download it from the link below and replace your current plugin with this version until the next official release becomes available:https://mega.nz/file/RxgFxLaA#sIo58bY-9AB60-y_zgf3ZxCWAWniwmxCfH5pcOAQJms
We appreciate your patience and understanding.
Best regards,
MehmetHello @zilliq,
Thank you for the update.
In this case, I recommend increasing the PHP memory limit only for the statistics pages, rather than for the entire site.
You can do this by adding the following snippet to your theme’sfunctions.phpfile or to a custom plugin:if ( is_admin() && isset($_GET['page']) && strpos($_GET['page'], 'wps_') === 0 ) {
ini_set( 'memory_limit', '512M' );
}This will allocate 512M of memory only when you open the statistics pages in the dashboard, so it won’t affect the number of PHP workers available for the rest of your site.
For testing, please also try opening the statistics pages with a shorter date range to see if the error persists.
For example:https://yoursiteurl.com/wp-admin/admin.php?page=wps_visitors_page&tab=overview&from=2025-08-14&to=2025-08-14Replace
yoursiteurl.comwith your actual site address.If this resolves the issue, you can do the same for other statistics pages and set a shorter default date range in your reports.
This can be used as a temporary workaround while I pass the matter on to our development team for further investigation.
I will keep you updated on any progress.Kind regards,
MehmetHello @zilliq,
Thank you for providing the debug log.
The error indicates that your website has reached the PHP memory limit.
You can increase the memory limit by adding or updating the following line in yourwp-config.phpfile:define('WP_MEMORY_LIMIT', '512M');This will increase the memory limit to 512MB.
After that, please reload your site to apply the changes.
To check if the memory limit has increased successfully, you can go to Tools → Site Health → Info → Server in your WordPress dashboard.
Look for the PHP memory limit value to confirm it has been updated.Thank you for your cooperation.
Best regards,
MehmetHi @mansourikhah,
Since some time has passed and we haven’t heard back from you regarding this ticket,
we will mark it as resolved for now.If you still need assistance, please feel free to reply and we’ll reopen the ticket.
Best regards,
MehmetHi Franz,
Since we are already investigating this issue together via email support,
I’m going to mark this ticket as resolved here.Please continue the conversation there, and we’ll follow up with you promptly.
Kind regards,
MehmetHi @bujinkanat,
Since some time has passed and we haven’t heard back from you regarding this ticket,
we will mark it as resolved for now.If you still need assistance, please feel free to reply and we’ll reopen the ticket.
Best regards,
MehmetHi @tlozano,
Since some time has passed and we haven’t heard back from you regarding this ticket,
we will mark it as resolved for now.If you still need assistance, please feel free to reply and we’ll reopen the ticket.
Best regards,
MehmetHi @planaje,
Since some time has passed and we haven’t heard back from you regarding this ticket,
we will mark it as resolved for now.If you still need assistance, please feel free to reply and we’ll reopen the ticket.
Best regards,
MehmetHi @pdux,
I hope you’re doing well.
First, I want to apologize for the delay in following up.
I just wanted to check in and see if the deprecated warnings you reported have been resolved on your site.
Please let me know how things are going when you get a chance.
Thanks again for your patience and support!
Best regards,
MehmetHi @fhumanes,
Since some time has passed and we haven’t heard back from you regarding this ticket,
we will mark it as resolved for now.If you still need assistance, please feel free to reply and we’ll reopen the ticket.
Best regards,
MehmetHi @peq42,
Since some time has passed and we haven’t heard back from you regarding this ticket,
we will mark it as resolved for now.If you still need assistance, please feel free to reply and we’ll reopen the ticket.
Best regards,
MehmetHi @walkingpaper,
Thank you for your patience.
Please update your plugin to version 14.15.2.
This update should resolve the issue with the missing back arrow when selecting a custom date range.
Let me know if you continue to experience any problems after updating.
Best regards,
Hi @janzag,
Thanks so much for your kind words!
We’re really happy to hear you found WP Statistics clear and easy to use.
Your feedback means a lot to us and keeps us motivated to keep improving.