Md Abdullah Al Arif
Forum Replies Created
-
Hi @wvdbroek,
Thanks for reaching out to us. I’m sorry, required option for phone field isn’t available in the free version.
Regards
Hi Gabe,
I truly appreciate the time and effort you’ve put into testing and patiently reporting these issues. We’ll be addressing them in our upcoming releases and will keep you updated once they’re resolved.Thank You!
Hi Gabe,
Thanks for the recap and sharing the details including video.
- Yes, I can see the difference now. The date loads correctly the first time, but once I go back to September and then return to October, the available dates don’t display as expected. I’ll report this issue to our team.
- Regarding version 6, we’re already aware of the placeholder translation issue for input fields, and it will be fixed in an upcoming release.
- I’ve tested both single slot and double slot bookings on the same date, and it worked fine on my end [screencast]. It may happen due to a different time zone. For further inspection, you may send the details to “support’at’webba-booking.com”
- No worries about the placeholders,
[appointment_loop_start][appointment_loop_end]they’re still usable in version 6. You can add them as they are.
I really appreciate your time and effort for the deep dive into every single issue.
RegardsHi @geekayhu,
Thanks for bringing this to our attention. I was able to reproduce the issue on my end and have already forwarded it to our development team. We expect to resolve it in an upcoming release.
Regards
Hi@geekayhu ,
Sorry for any confusion. Let me clarify each point below:
Basic Issues
- You’re correct, in version 6, the calendar will load with the current month by default.
- The arrow icons on the calendar page look fine on our end. If they aren’t showing for you, it may be due to a style conflict; if you’re using custom CSS, that’s alright.
- The available dates should display correctly in the current month. I’ll need to check your page directly to confirm how it appears on your setup.
- Could you please specify which translation strings didn’t work? The screenshot you sent is no longer available.
Summary Panel
- Currently, the ‘tax incl’ text can only be hidden using custom CSS since there isn’t a built-in option.
- Our team is already working on improving the appearance with custom width/height adjustments.
Confirmation Messages
- The instructions are displayed globally on all pages. We’ve noted this as a possible improvement.
- You’re right, the error message isn’t included in the PO file. We’ll add this in a future release.
Backend
- The dashboard booking list is displaying fine on our side [screenshot]. Please double-check the booking status and clear the cache on your site.
- I’ve reproduced the calendar view issue, our team will fix it.
Email Notification
- The email notification issue has been partly reproduced. I’ll run further tests, and if confirmed, it will be fixed.
- Couldn’t reproduce the test email; it should display from the existing booking list. Works fine on our end [screenshot]. If possible, please share a video again or detailed steps to reproduce.
Current Email Template
- I couldn’t reproduce the issue you mentioned. When booking 2 timeslots, the system correctly picked the first one from start to cancellation [screenshot] and [screenshot-2]
- Cancellation dates and times also appeared correct [screenshot].
- It’s possible since we’re updating from v5 to v6. I’ll discuss the inherited template with our development team to confirm if it’s related.
Reproducible issues will be addressed in upcoming releases.
Thanks again, Gabe, for your detailed feedback and testing. I appreciate your time and effort. Still, it’s your choice if you continue using version 5.
Hi @shokaweb,
The key issue is that the minimum and maximum consecutive time slots per booking settings for your room booking services determine how many slots a single booking can cover.
- As an admin in the backend, if the maximum time slots per booking is set to 1, you cannot make a single booking for the full day (multiple consecutive slots). Hence, you must create separate bookings for morning and afternoon slots.
- To fix this, increase the maximum time slots per booking setting for that service (e.g., to cover all the day’s slots), so you can book the whole day as a single continuous booking.
Regarding reminder emails:
- Webba Booking sends reminders individually for each booking. If you create two separate bookings (even for the same customer on the same day, but for different services), each should trigger its own reminder.
- If reminder emails are missing for one of the bookings, it could be due to email configuration conflicts. Please check your email notification settings and logs to ensure reminders are enabled and properly triggered for all bookings.
Thanks!
Hi,
We haven’t heard back from you in a while, so we’re closing this ticket due to inactivity. If you still need help, feel free to reopen the thread or create a new one, and we’ll be glad to assist you.
Thanks for your understanding!
Hi,
We haven’t heard back from you in a while, so we’re closing this ticket due to inactivity. If you still need help, feel free to reopen the thread or create a new one, and we’ll be glad to assist you.
Thanks for your understanding!
Hi @svk88,
Glad to be able to help you. We’d highly appreciate it if you could spare a moment to rate our plugin 5 stars. Please go to the Review link in the right sidebar, then click Add your own review.
Your feedback means a lot to us! We’re working hard to make this plugin better, and a 5-star review will help us grow.
Warm Regards
Hi @shokaweb,
Please check your service settings under Services > [service] > Minimum & Maximum time slots per booking. Try increasing these values so that customers can book multiple consecutive slots for a full-day booking.
For reminder emails, Webba Booking triggers them per booking event. If you have duplicate email notification templates with the same trigger and service, they may conflict and cause reminders to override or block each other.
I’d suggest reviewing your email notification settings under Settings > Email Notifications and making sure that reminder emails are properly enabled for all bookings.
Thanks!
Hi @svk88,
Thanks for sharing the details. Please ensure that you’ve added the Notification Landing Page URL in SETTINGS > Email Notification [screenshot] and see if it works.
Thanks!
Hi @jinpark96,
Yes, each service has this option. Please go to Services > Hours, where you can assign specific dates and days, including holidays or any custom day [screenshot].
Thanks!
Hi,
We haven’t heard back from you in a while, so we’re closing this ticket due to inactivity. If you still need help, feel free to reopen the thread or create a new one, and we’ll be glad to assist you.
Thanks for your understanding!
Hi @sp4rky35,
Thanks for sharing your feedback.
- In version 6, the system is designed to display the current month by default. I completely understand your point. There’s definitely room for improvement, and I’ll forward your feedback to our development team for consideration.
- Also, please note that this behavior is intentional. It allows you to select the date and time slot for each individual service, while still giving you the flexibility to choose from multiple services in a single checkout.
If you prefer, you can always continue using the previous version 5.1.26 at your convenience.
Thanks
Hi @geekayhu,
I truly appreciate your feedback and the details you’ve shared. Some of your points are absolutely valid, while others may need a closer look. We’ll carefully review all your observations, there’s always room for improvement, and we’re working hard to make v6 better and more stable as we continue to grow.
If you’re not fully satisfied with v6, you’re always welcome to continue using version 5.1.26.
Thanks!