v5.1.26 – booking “backup confirmation email” not received

  • Resolved geekayhu

    (@geekayhu)


    3 months, 3 weeks ago

    Hi there,

    This is Gabe, frontend developer of ceosz.hu. In another support ticket, I already mentioned this bug/issue for the latest v6.x version (on our staging site), too, but I also bumped into this in v5.1.26.

    • In “Settings / Email Notification settings: “Send copies of admin email notifications to addresses” does not work (https://ibb.co/W41ZhXXh)
    • I receive the ones sent to the recipient/customer and admins, but not the “copy”. I checked the spam folder, even set other email addresses, but it did not work.
    • screencast: https://youtu.be/XrHU4QdZUbc
    • I believe, in worst case scenario, I should set a 2nd email within the services, right, which is a bit time-consuming for 29 services (one-by-one).

    Thank you for your help in advance. (the booking form is currently disabled in the main site).

    Kind regards,
    Gabe

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Md Abdullah Al Arif

    (@faithcoder)

    3 months, 3 weeks ago

    Hi @geekayhu,

    Thanks for bringing this to our attention. I was able to reproduce the issue on my end and have already forwarded it to our development team. We expect to resolve it in an upcoming release.

    Regards

    Plugin Support Md Abdullah Al Arif

    (@faithcoder)

    2 months, 1 week ago

    Hi @geekayhu ,

    I’d like to let you know that the issue has been fixed in version 6.1.1. Please update the plugin to the latest version and check if everything works properly.

    If you’re waiting for the patches for version 5.1.26, they’re already in progress and will be released soon.

    Thanks!

    Thread Starter geekayhu

    (@geekayhu)

    2 months, 1 week ago

    Hi Arif,

    Thank you very much for the update.

    • the v6.1.1 seems to work just fine for now (we received the “copy of the confirmation email”;
    • regarding the 5.1.26, also thanks for the upcoming fix.

    Kind regards
    Gabe

Viewing 3 replies - 1 through 3 (of 3 total)

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