ELEXtensions
Forum Replies Created
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Forum: Plugins
In reply to: [ELEX WooCommerce Request a Quote] Quote page headerHello @arthurerzingerdelima,
To hide the quote list page from the menu header, you can either adjust your theme’s menu settings or comment out the code snippet provided below on your website.
//add_action( ‘wp_nav_menu_items’, array( self::class, ‘add_minicart_to_header’ ) , 10, 2); under the file name plugin_folder/src/RequestAQuote.php
Hope this clarifies! Please don’t hesitate to reach out to us if you have any questions.
Note – Commenting on the code might cause the quote list page to be hidden from the menu header, depending on the installed theme of your website.
Forum: Plugins
In reply to: [ELEX WooCommerce Request a Quote] Not receiving quote in emailHello @arthurerzingerdelima,
To hide the quote list page from the menu header, you can either adjust your theme’s menu settings or comment out the code snippet provided below on your website.
//add_action( ‘wp_nav_menu_items’, array( self::class, ‘add_minicart_to_header’ ) , 10, 2); under the file name plugin_folder/src/RequestAQuote.php
Hope this clarifies! Please don’t hesitate to reach out to us if you have any questions.
Note – Commenting on the code might cause the quote list page to be hidden from the menu header, depending on the installed theme of your website.
Hello @spithash ,
Thanks for getting back to us. We have revisited the code changes in the latest version and couldnt find anything that would affect the mentioned scenario. You may connect with us through the commercial plugin support option given on the product page so that we can analyse this further.
Looking forward to hearing from you.
Forum: Plugins
In reply to: [ELEX WooCommerce Request a Quote] Quote button not showing on product pageHello @jmac116 ,
It appears there is a theme compatibility conflict affecting the visibility of the quote button on product pages. I recommend contacting the theme support team for some insights in resolving this issue.
Please don’t hesitate to reach out to us if you need any further assistance.
Forum: Plugins
In reply to: [ELEX WooCommerce Discount Per Payment Method] Translation to SpanishHello @zelasco ,
Greetings! The ELEX Discount Per Payment plugin is compatible with the Loco Translate plugin. However, the field highlighted in the screenshot below is dynamic and can be changed based on user requirements. Hence, You can directly enter the translated text into this field, and it will be displayed in the desired language.
Hope this clarifies things! Please feel free to contact us if you need further assistance.
Forum: Plugins
In reply to: [ELEX WooCommerce Request a Quote] Not receiving quote in emailHello @arthurerzingerdelima ,
Greetings! If you’re not receiving quote email notifications, please check your site’s SMTP outgoing email settings and review the outgoing email logs to confirm whether the quote emails are being generated. If the quote emails appear in the logs, the issue likely lies with the SMTP server.
Feel free to contact us if the issue persists.
Hello @spithash ,
Please ignore the above video reference. Attaching the correct one.
https://www.awesomescreenshot.com/video/29278501?key=9e3029411102e2cfe351f99853f114e0
Hello @ideartetce ,
Greetings from ELEXtensions!
To save the discount offers for specific payment methods in our plugin settings, please click the action button after adding the discount value. Please refer to the screen recording below for guidance:
https://www.awesomescreenshot.com/video/29235261?key=b199ddc888f70bed20226d139b56087e
Looking forward to hearing from you soon.
Hello @spithash ,
Thanks for contacting us. The latest version of ELEX Role-Based Pricing (1.4.6) applies discounts correctly on category, product, shop, cart, and checkout pages. We haven’t observed any issues, as demonstrated in the screen recording below. If you prefer not to display the regular price strikeout on your shop page, you can hide it in our plugin settings.
https://www.awesomescreenshot.com/video/29278501?key=9e3029411102e2cfe351f99853f114e0
Could you let us know how you have added the category and WooCommerce archive pages to your website? Did you use WC shortcodes or custom code?
Looking forward to hearing from you.
Hello @ideartetce,
Thanks for contacting us. We will improve the process flow for saving discount options to avoid any confusion and will include it in our next release. In the meantime, you can save discount offers for specific payment methods in our plugin settings by clicking the action button after adding the discount value. Please refer to the screen recording below for guidance.
https://www.awesomescreenshot.com/video/29235261?key=b199ddc888f70bed20226d139b56087e Hope this helps. Please let us know if you have any further queries.
Hello @itapress ,
Thank you for sharing the details. We are reviewing the string translations and will make the necessary updates in future releases.
Hello @antritsos,
Sure, please share the exact scenario with a screen recording so we can check it out.
Hello @antritsos,
I’m glad to hear you were able to restore the tickets successfully and that the delete option is also working well. It’s unusual that all tickets were deleted, which may have occurred accidentally if they were selected before deletion on your website.
If you’re satisfied with the product and support, please consider sharing a review.
https://wordpress.org/support/plugin/elex-helpdesk-customer-support-ticket-system/reviews/
Thanks in advance.
Hello @graficas84,
I am glad to know the payment button issue has been resolved. Thank you for sharing your findings. We will test and review the quote email notifications with Hotmail.
If you need any further assistance, please don’t hesitate to contact us. Also, if you are happy with the product and support, please consider sharing a review.
https://wordpress.org/support/plugin/elex-request-a-quote/reviews/
Thanks in advance
Hello @itapress ,
Thank you for your feedback. Could you please provide a list of the strings that are currently unavailable for translation in our plugin? We also want to let you know that integrating our plugins into the translate.wordpress.org list is already on our roadmap to provide translations.