ELEXtensions
Forum Replies Created
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Forum: Plugins
In reply to: [ELEX WooCommerce Request a Quote] Translate with loco translateHello @kmanmr2243 ,
Could you please contact us through the commercial plugin support link. The pagination issue you reported is not reproducible on our end and we may need more information to look into this issue.
Looking forward to hearing from you.
Hello @msabolik ,
Thanks for reaching out back. Currently both the pro and basic version of our plugin does not offer the option to apply price adjustments or discounts separately to regular and sale prices based on user roles.
Hope this clarifies.
Forum: Plugins
In reply to: [ELEX WooCommerce Request a Quote] Translate with loco translateHello @kmanmr2243 ,
Greetings,
1. The string “Your Quote List is Empty” is already available in our plugin so that the third-party loco translate plugin can easily fetch these strings for translation in the desired language. Please find the attached screenshot showing the string availability in Polish. However, You can click on the ‘Sync’ button (refer to the screenshot) to load all available strings and click on the save button. Then check if the particular strings is available in the loco translate plugin.
2.It appears there is a theme compatibility conflict on your website that is restricting the “quote button” on different pages. I recommend running a theme compatibility test by activating the default WooCommerce theme to see if the issue persists.
Hope this helps! Looking forward to hearing from you.
Hi @msabolik ,
Thanks for reaching out to us. The ELEX Role-Based Pricing plugin, by default, adjusts both regular and sale prices. However, currently it does not offer the option to apply price adjustments or discounts separately to regular and sale prices based on user roles.
Hope this clarifies. Feel free to contact us if you have any further queries.
Forum: Plugins
In reply to: [ELEX WooCommerce Catalog Mode] no prices anymoreHello @truetext ,
Greetings! I’m glad to hear that the issue has been resolved on your end and that the product prices are now visible. Please feel free to contact us if you need further assistance, we are happy to help.
Hello @christinelifetime ,
Thanks for reaching out. It appears you are using the premium version of the plugin. For further assistance, please raise a support ticket under the commercial plugin.
Hello @cowalenciawebs ,
Thank you for reaching out. We are currently reviewing the scenarios you provided and will update you soon.
Forum: Plugins
In reply to: [ELEX WooCommerce Request a Quote] Translate with loco translateHello @kmanmr2243
Thank you for reaching out. We will be releasing a new version soon, which will include the Polish language file. Once it’s available, you can upgrade the plugin and share your feedback with us.
We look forward to hearing from you.
Forum: Plugins
In reply to: [ELEX WooCommerce Request a Quote] Quote list not loadingHello @arthurerzingerdelima,
Thank you for getting back to us. Have you installed any new plugins or made changes to your site’s theme recently? If so, please run a plugin and theme compatibility test to check for any issues. According to your email, our plugin was working fine until just recently. Additionally, I recommend contacting us through the commercial plugin support link so we can gather more information and resolve the issue.
Looking forward to hearing from you.
Forum: Plugins
In reply to: [ELEX WooCommerce Catalog Mode] Console errorHello @hitec4ever ,
Thank you for your feedback. We will be releasing an updated version with the fix soon. Please look out for this upcoming update.
Forum: Plugins
In reply to: [ELEX WooCommerce Catalog Mode] Console errorHello @hitec4ever ,
Thank you for reaching out to us. We have released a new version of the plugin (1.4.5). Please update to the latest version and check if the issue is resolved. We look forward to your feedback.
Forum: Plugins
In reply to: [ELEX WooCommerce Request a Quote] Quote list not loadingHello @arthurerzingerdelima,
Thank you for reaching out to us. Could you please check if you have replaced the quote list page with another page in the “Select Quote List Page” option within the customized quote form settings? Also, did the page load correctly before?
Looking forward to hearing from you.
Forum: Plugins
In reply to: [ELEX WooCommerce Request a Quote] Email sender nameHello @guillaume72 ,
Greetings, We are glad to hear that the issue has been resolved at your end.
Please don’t hesitate to contact us if you need any more help.
Forum: Plugins
In reply to: [ELEX WooCommerce Request a Quote] Captcha and quantityHello @arthurerzingerdelima ,
Thanks for contacting us.
1. We plan to include a CAPTCHA option in our upcoming release. Please note that this will be a premium feature.
2. The product quantity selection option will be enabled by default on the quote form.
Please don’t hesitate to contact us if you have further queries.
Hello @zelasco ,
Greetings,
We have been unable to reproduce any conflicts with the WooCommerce/Woodmart theme on our end, and our plugin is functioning correctly. Could you please provide more details about the misconfiguration observed on the product page tabs? Additionally, could you let us know if any custom code has been added to the theme?
Looking forward to your response.