ELEXtensions

Hello @s4shubhamverma ,

Thanks for reaching out to us. To investigate this issue further, we will need more information, as the provided error details are incomplete, and can’t find any information with the error line number visible in the console. However, could you please first verify the Google API configuration in the Google Console? Make sure that both the Places API and Maps JavaScript API are enabled. After configuring, add the API key to our plugin settings again, clear the cache, and check if the console errors persist.

Please feel free to contact us if you need further assistance.

Hello @tsinhouseweb,

Thank you for reaching out! We regularly update our plugins and release new versions on WordPress to ensure they run smoothly. If you’re using the free version and it’s not updating, please let us know which version of the plugin you’re having trouble with, and we’ll look into it. If you’re interested in the premium version, a purchase is required for access to additional features and updates. For any questions or support regarding the premium version, feel free to contact us through our commercial plugin support link. We’re here to help!

Hello @leozee888 ,

Thank you for reaching out to us. We have thoroughly checked the feasibility of resolving the compatibility conflict between the Min Max Control plugin and our Request a Quote plugin. However, we found that the plugin Min Max Control manages the quantity conditions and stores data in a way that is specific to each user. Due to this, it is not possible for us to directly resolve the compatibility issue from our end.

We recommend contacting the support team of the Min-Max Control plugin to assist with this matter. Please share the following details with them:

Our plugin uses jQuery to fetch product quantities. They may need to review how our quote button interacts with their quantity settings and compare it with the WooCommerce cart button. We suggest that they utilize our plugin’s quote button hooks to apply the minimum, maximum, and step conditions when products are added to the quote form.

Path – plugin/assets/js/components/quote_list/add_to_quote.js
           plugin_folder/view/quote/add_to_quote.php

We hope this is helpful. Please feel free to reach out if you have any other questions.

Hello @coco588,

Thanks for getting back. Currently, if any required field is left blank, our plugin will generate the feed with that field as empty or as a null value. However, please note that Google Merchant Center (GMC) will disregard all empty fields when the product feed is uploaded. We hope you have successfully uploaded the product feed to GMC. If you encounter any issues during this process, please don’t hesitate to contact us for assistance.

Looking forward to hearing from you.

Hello @coco588,

Greetings! The adult, shipping, and tax attribute fields mentioned above are conditional, required under specific circumstances based on GMC policy. For instance, the adult attribute is mandatory if the product is categorized as adult content, while the shipping attribute is necessary depending on certain country requirements. As a result, these fields have been included in the required fields section instead of the optional fields.

https://prnt.sc/sAW8xEzbV8dK

https://prnt.sc/UBpmD67MysBK

However, I have forwarded your request to exclude these fields when left blank to the product team. We will review and assess the feasibility of implementing this change in future updates. We appreciate your valuable feedback.

I hope this clarifies. Please don’t hesitate to reach out if you need further assistance or have any additional questions.

Hello @kingcooper ,

Thanks for contacting us. When you try to add a product to the cart without setting a custom price, you may encounter the warning “Custom Price is a required field.” Please share a screenshot of the plugin settings and the product page where you see this warning so that we can investigate further. Also, please let us know the type of product used on your website.

Looking forward to hearing from you.

Hello @camicar ,

Greetings! Thank you for your positive feedback on our plugin! We’re glad to hear that you’re satisfied with it. Regarding the SUMO WooCommerce Measurement Price Calculator plugin, we haven’t conducted compatibility tests yet with this plugin, and the issue you’re encountering may stem from a conflict between the two plugins.

Hello @nulifemultimedia ,

Thanks for contacting us. You can locate the EasyPost API key in your account settings. Copy the API key from both production and development modes, and paste it into our plugin settings to activate the address validation on your website. https://prnt.sc/CdjWMDdgAwtm

Please refer to the API setup guide below for more details.

https://elextensions.com/knowledge-base/how-to-set-up-third-party-api-keys-for-the-address autocomplete-and-validation/?seq_no=2

I noticed that the API key option is missing in the screenshot you provided. After registering an account on EasyPost, the API key option will appear automatically. If it remains hidden, please contact EasyPost support for further help.

I hope this helps! Please feel free to reach out if you need any more assistance.