ELEXtensions
Forum Replies Created
-
Hello @blue2shop,
Glad to know the issue is resolved.
Could you please share your feedback if you are happy with the product. Your valuable feedback would help us to get more reach and recognition.
https://wordpress.org/plugins/elex-woocommerce-role-based-pricing-plugin-basic/#reviews
Thanks in advance.
Forum: Plugins
In reply to: [ELEX WooCommerce Request a Quote] Customize “Add to quote” buttonHello @hirensoni108,
We hope this message finds you well.
The Quote button is fully customizable within the plugin settings, allowing you to modify the text and adjust the color according to your preferences. However, please note that customizing the button’s style through Elementor is currently not supported by the plugin.
If you have any further questions or concerns, please don’t hesitate to reach out. Thank you for your understanding and cooperation.
Hello @blue2shop,
We have released a new version (1.4.1)of the plugin with the fix. Kindly update the plugin to the latest and let us know the feedback.
Hello @blue2shop,
Thanks for bringing this to our notice. We have fixed the issue and the same will be released soon.
Hello @musaddiqueshaikh,
Glad to know the issue is resolved.
Could you please share your feedback if you are happy with the product. Your valuable feedback would help us to get more reach and recognition.
https://wordpress.org/plugins/elex-request-a-quote/#reviews
Thanks
Forum: Plugins
In reply to: [WSChat - WordPress Live Chat] too serious security issueHello @thuyanhlien,
I’d like to inform you that we offer a convenient option in the agent settings to create a new role. This option can be found in the main settings of the plugin. By using this option, you can easily define a new role and specify its capabilities according to your preferences. This way, you can assign the agent role with restricted capabilities to any existing user on your website, instead of assigning them to the admin role. Attaching a video for your reference:
https://www.awesomescreenshot.com/video/21723972?key=6fb623b5a79c20bdd7f5382e3fac8b8d
Hope that clarifies. Please feel free to get in touch with us if you have any further questions or concerns.
Forum: Plugins
In reply to: [WSChat - WordPress Live Chat] help us solve the issueHello @thuyanhlien,
Kindly ignore my last reply. Regarding the Agent role concern, we already have the option to create a new role in the agent settings, which can be found in the main settings of the plugin. This allows you to easily define a new role and specify its capabilities. While you can edit or remove agent users, it’s not possible to delete the default administrator user. Therefore, you can create a new role called ‘Supervisor’ and grant it all the administrator capabilities. This will enable you to create, edit, and delete users as needed. Please find the recorded video for further help –
https://www.awesomescreenshot.com/video/21723972?key=6fb623b5a79c20bdd7f5382e3fac8b8d
Hope that clarifies. Please feel free to get in touch with us if you have any further questions or concerns.
Hello @musaddiqueshaikh,
We noticed that you received a solution to this issue through your support ticket #182792. Could you please confirm whether everything is working correctly on your end now?
Forum: Plugins
In reply to: [WSChat - WordPress Live Chat] help us solve the issueHello Tuan,
It’s great to hear that you’ve resolved the issue. Thank you for sharing your suggestions. I’ve passed your suggestions regarding the agent role and permissions and the Delete option to our product team. We’ll definitely review and consider this feedback the our future releases.
Please feel free to get in touch with us if you have any further questions or concerns.
Hi @sydneyvapelife, Greetings from ELEXtensions!
The CSV file Import/Export feature is not part of the ELEX Bulk Edit Product plugin. The plugin is designed specifically for filtering and performing bulk edits on products directly within our plugin. To better assist you, could you please share the method you used to export product data? Are you using wordpress import export functionality? You may contact us with these details through our support – https://support.elextensions.comHello @sindef,
We’ve noticed that you’ve received the fix for the issue that was reported through our support team. Hope everything is working fine at your end. We are closing this thread for now.
Feel free to reach out to us if you have any questions or concerns.
Hello @musaddiqueshaikh,
After thoroughly investigating the issue you’ve reported, we have determined that it is not occurring in our test environment. To further diagnose the problem, could you please confirm whether you are using any builder plugins on your site?
In light of this, we kindly recommend checking the compatibility of the plugins and themes installed on your site. It’s possible that a conflict between the theme and the plugin might be responsible for the Quote Button issue on your site. We suggest conducting compatibility checks by switching to the default WooCommerce themes and deactivating other plugins one by one. This approach will help identify the root cause of the issue and allow us to offer the necessary support and assistance.
We would greatly appreciate it if you could inform us of the results of these checks.
Hello @patrickhaond,
Thank you for confirming. If the errors persist even after deactivating our plugin, there may be other underlying causes on the site. We also recommend checking the compatibility with other plugins or consulting your site developer to further investigate the issue.
Please feel free to reach out if you need any additional assistance related to our plugin.
Hello @kalhamdi,
Thank you for sharing the compatibility results with us. If you are interested in exploring the possibility of making the conflicting elements compatible, I encourage you to get in touch with our support team. They will be able to assess the situation, explore to find potential solutions if it can be addressed from our plugin to resolve the issue.
If you have any further questions or concerns, please don’t hesitate to reach out. We’re here to assist you.
Hello @patrickhaond,
Thank you for getting in touch. We’d like to understand the issue better. Can you confirm whether these errors in the Google search console persist when our plugin is deactivated on your site? Are these errors occurring specifically when our plugin is active? Additionally, it would be helpful if you could provide details about how you have configured our plugin. If you can share a sample product URL with us, we can investigate further by checking Google Search Console for any related issues. You may also contact through our support team.
We look forward to receiving more information from you.