Edward

Thank you for the feedback. We hear you honest we do. We are very aware our docs site is outdated at best. Justin has brought up several great points as why we have not moved in any one direction yet. Rather than waste more time starting with something that doesn’t work and having to shift again we are in somewhat of a holding pattern with it.

The major issue of anything open such as a forum or wiki is quality and spam control. Spam became a monstrous problem with our old forums and docs site. Fake users would sign up and then post spam.

Please understand we most definetly are looking to resolve many things we consider long overdue.

We always appreciate feedback and thank you for your understanding.

Regards
Edward

@rahjaahmina

It sounds like you’ve already used your complimentary API support token for another topic? If this is true you can purchase support tokens for additional topics at the website.

http://getshopped.org/premium-upgrades/exclude-marketplace/premium-support-token/

Each token is valid for a single support topic.

If you’re having trouble with layout it’s almost always due to theme CSS. I would advise the following to test.

1. Disable any NON Store WPEC plugins
2. Switch to a default wordpress theme such as 2010 -2012
3. Clear the store Theme Cache by going to SETTINGS > STORE > PRESENTATION (tab). It will be in the right column part way down the page. DO not skip this step or you may not clear the problem you are seeing.
4. Test your store.

Grid View at tomes does require some CSS tinkering to look best depending on the theme you have decided to use. This is common since all themes have different widths to their content blocks and also have CSS such as margins and padding that can interfere with the Grid CSS.

Regards
Edward

I’m truly sorry for that inconvenience. Last year we revamped our support system moving our premium support to Helpscout and removing the forums in favor of using wordpress.org where we felt non premium would be better served. More eyes would see topics here and allow for the greater WordPress community to respond instead of just the WPEC community. It also allowed us to free the WPEC site of the ever bloating forums and spam problems.

I will revise the Read This sticky post. Thank you for pointing that out I wasn’t aware it mentioned our old forums.

Regards
Edward

@shillingford

You have several JS errors that need to be resolved. These could be due to a plugin or theme conflict.

screenshot

It also appears you’re using a cache plugin “wp-super-cache” I strongly advise against use of cache plugins. They are just not usually worth the problems they cause.

It’s very difficult to debug a site with a cache plugin running since it would be delivering files from the cache and not what is actually being generated. I would at the very least start by clearing the cached data. Or better clear the cache and then remove the plugin all together. If you are using the minify tools of the cache plugin these very often cause plugin scripts to break.

Once you have cleared the cache you can try to test for plugin and theme conflicts.

Disable all non WPEC plugins, switch to a default WP theme such as 2010. Clear the store template cache on the Store presentation settings page. Test the store. Remember none of this will be clear if you are still using the cache plugin since fils will be from the cache and not from the live changes.

You would also wan to clear up the script errors seen in the console. I would assume once you have made the test changes I suggest those will already resolve themselves.

Regards
Edward

Yes this is correct. Normally you would need to deactivate it on the old domain first. Since it’s a per domain key. If you no longer are able to do this you will need to contact support since I don’t advise you posting any private information on this open topic.

Regards
Edward

As previously mentioned your Gold Cart is not activated. You have it installed and enabled but you still need to *ACTIVATE* it

Go to your DASHBOARD > STORE UPGRADES

Here you will see a place to enter your API info to ACTIVATE the plugin.

See Screenshot
Gold Cart Activation Screenshot

Documentation here http://docs.getshopped.org/documentation/activating-your-gold-cart/

If you still have trouble after following these instructions then you may not have Gold Cart Installed or you may have a plugin conflict. Disable all other NON store related plugins and try again.

If you still have trouble please open a support topic http://getshopped.org/resources/premium-support/

Regards
Edward

You could use something like the following.

First go to the page you want to add the product to and click the “Add a product editor button” It looks like a credit card. (see following screenshot)
Add Product Short Code Editor Button

Select the “Product” Tab in the dialog that appears. Select a product from the Drop Menu in this dialog (see following screenshot)
Product tab product drop menu

Scroll down in this dialog and select the “Add an add to cart button” option. (see following screenshot)
Add to cart option

This results in a shortcode that produces something like the following

<div class="wpsc-add-to-cart-button">
<form class="wpsc-add-to-cart-button-form" id="product_476" action="" method="post">
<div class="wpsc_variation_forms">
</div>
<input type="hidden" name="wpsc_ajax_action" value="add_to_cart">
<input type="hidden" name="product_id" value="476">
<input type="submit" id="product_476_submit_button" class="wpsc_buy_button" name="Buy" value="Add To Cart">
<input type="hidden" name="bb2_screener_" value="1398949885 69.116.7.166"></form>
</div>

Now you can use some basic CSS to alter the appearance of this button.

In the code above you see a line for the button
<input type="submit" id="product_476_submit_button" class="wpsc_buy_button" name="Buy" value="Add To Cart">

You see this has ID product_476_submit_button your button will have a different number so do not just copy paste this.

Create a CSS style something like the following

#product_476_submit_button{
border: none; /* remove the border */
background-color: transparent;
height: 140px; /* need to set a height and width */
width: 170px;
/* add your image as a background */
background-image: url(http://getshopped.org/wp-content/themes/getshopped/images/showcase1.png);
text-indent: -2000px; /* remove the button text */
}

Hope this helps