Edward
Forum Replies Created
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Forum: Plugins
In reply to: [WP eCommerce] Admin receive Transaction Report, Customers Do NotHave you or anyone else made changes to the checkout form fields in the admin?
You might run into something like this particularly if you created a NEW or DIFFERENT email field.
I suggest restoring your form fields to default.
To do this use PHPMYADMIN
look for the table named wpsc_checkout_forms rename it wpsc_checkout_forms-off
no disable wp e-commerce plugin and then enable it again. This will force the plugin to rebuild the checkout form table to it’s default config.
Be aware this will alter your checkout for to a default state any changes will be lost but that is what we are hoping to do after all.
Regards
EdwardForum: Plugins
In reply to: [WP eCommerce] Editing the checkout textSorry if we missed your topic. We’re a small team and try to reach as many as possible.
Keep an eye out for 3.9 or 4.0 this will be changing and may become more possible with these future releases.
Regards
EdwardForum: Plugins
In reply to: [WP eCommerce] Tax not workingtopics are marked as resolved when we reply to keep track of what was replied to. It does not prohibit you from replying.
I’m going to guess you have altered your checkout page. either the page itself or modified the forms in the admin. I can’t say for sure from the front end.
Since I don’t see the shipping calculator… I’ll assume shipping is disabled.
Since shipping is disabled you might want simply hide the shipping fields as well.
Here is a screenshot of what I see on one of my stores
http://dl.dropbox.com/u/151891/screenshots/2014-06-27_1644.pngAs you see it’s select menus…
I’ll assume that modifications have been made to the checkout form.
You can force them back to default by opening your database with a tool like PHPMYADMIN
find the table “wpsc_checkout_forms” rename it to “wpsc_checkout_forms-off”
now go to your WordPress plugins admin page and disable WP eCommerce, then enable it again. This will force the plugin to rebuild the checkout page fields to their defaults.
Once this is complete test your checkout page.
Regards
EdwardForum: Plugins
In reply to: [WP eCommerce] Editing the checkout text@ subcutanea in the future please open your own topic, thanks.
It is not possible to completely remove the shipping calculator as this is the only way to set the shipping destination.
Essentially your store will be broken without it.
Regards
EdwardForum: Plugins
In reply to: [WP eCommerce] Unable to check out since upgradePHPMYADMIN is a tool used to manage your database.
there is a table named “wp_wpsc_checkout_forms” I rename it to “wp_wpsc_checkout_forms-off”.
then turn the plugin off and on again when you enable it it will rebuild this table as it was default.
as for the paypal settings make sure the following are set this way
Send shipping details = NO
Address Override = NOhttp://dl.dropbox.com/u/151891/screenshots/2014-06-25_1700.png
Regards
EdwardForum: Plugins
In reply to: [WP eCommerce] Unable to check out since upgradeAre you using PayPal? It sounds like you’re trying to force using what the person enters in your forms and PayPal is expecting them to use what is at PayPal. When they don’t match you get that error. You can change it in your payment gateway settings.
As for altering the form fields you might need to start over with them.
You might be able to do it using this plugin https://wordpress.org/plugins/wp-e-commerce-store-toolkit/
If not you can do it manually my renaming the checkout form table using something like PHPMYADMIN
After renaming it disable and enable the WPeC plugin to have it rebuild the checkout form table.
Regards
EdwardForum: Plugins
In reply to: [WP eCommerce] Oops, there is nothing in your cartWhen I visit your site I get the following
Forbidden
You don’t have permission to access /workshops on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
I was not asking for a login 😉 Just stating it’s difficult from just the front end.
Regards
EdwardForum: Plugins
In reply to: [WP eCommerce] Sorry your transaction was not accepted.@mbenschop Please start a topic with this issue. It’s not wise to piggy back on another users topic it becomes messy and hard to help each issue.
Thanks
EdwardForum: Plugins
In reply to: [WP eCommerce] Oops, there is nothing in your cartIf you provide a link it might help to identify the trouble.
I’m sorry it’s difficult to see what the trouble is when we don’t see the site and see the site only from the user end.
Happy to help with what we can.
Regards
EdwardForum: Plugins
In reply to: [WP eCommerce] Oops, there is nothing in your cartYou can’t just disable Super Cache you need to make sure you delete is cache before disabling it or your just loading the cached pages.
It honestly makes no sense why any browser would work over another – considering Chrome is also webkit like Safari it makes even less sense.
IE I can understand it has issues with all sorts of things all the time.
Have you made any changes to this site recently… New plugins, theme, updated software such as wordpress itself, updated server side software such as apache, php or mysql?
Also have you tested the site for malware?
A link might be helpful.
Regards
EdwardForum: Plugins
In reply to: [WP eCommerce] Oops, there is nothing in your cartWhen you revert to default theme did you clear the store theme cache. You do this on the Store Settings Presentation Tab.
Also if you are using any cache plugin such as WP cache you need to clear that cache as well and disable it.
I assume by NA for Gold Cart you are not using Gold Cart? just checking in case the versions are out of sync.
Regards
EdwardForum: Plugins
In reply to: [WP eCommerce] Sorry your transaction was not accepted.It really helps to provide a link to your site for basic review.
You could try resetting your permalinks.
You could also test for conflicts.Regards
EdwardForum: Plugins
In reply to: [WP eCommerce] Tax not workingProviding a link to your site would help.
It should not be a field it should be a menu. You might shave a JS conflict.
Regards
EdwardForum: Plugins
In reply to: [WP eCommerce] can not add to cartI jus tested your store and was able to place an item in my cart.
The button is working but you have problems with your CSS layout and the button is under other elements and unclickable.
You need to add some CSS to the layout to move the button out from under those other elements.
I assume your theme is causing this to happen.
Calculate shipping worked fine … See screenshot
https://dl.dropboxusercontent.com/u/151891/screenshots/Screen%20Shot%202014-06-23%20at%206.26.57%20PM.pngRegards
EdwardForum: Plugins
In reply to: [WP eCommerce] Conflict with contact form pluginsI was about to say that’s odd that it’s only contact form plugins. I use several different form plugins that were not showing this trouble. Good catch on the memory limit. Most servers are set very low especially for stores with many plugins.
Regards
Edward