ecwid_team
Forum Replies Created
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Hello!
The feature allowing to sell eGoods is available on paid Ecwid plans only. Here you can check the comparison table of Ecwid Premium plans: http://help.ecwid.com/customer/portal/articles/1170245-ecwid-plans-and-features-breakdown
Feel free to contact us, if any other other questions about Ecwid arise.
Forum: Plugins
In reply to: [Ecwid by Lightspeed Ecommerce Shopping Cart] ecwid not responsiveHello michaelpon12 and everyone,
We have released an update for Ecwid which includes the responsive design for the orders page in Ecwid storefronts for your customers.
Please check it and let us know if you experience any issues.
Thank you.Hi,
Thank you for your interest in our plugin!
It is totally possible to add a minicart to your WordPress website. You can do it in the following ways:
1. Go to WordPress admin backend > Pages > Select a page where you have Ecwid store added > Click ‘Edit store’ > Click on ‘Show minicart’ checkbox to show the minicart on your store page.2. The second way is to use Ecwid widgets to add minicart or search or other widget to your website pages. In order to do that, please go to WordPress control panel > Appearance > Widgets. Once you are there, drag and drop one of Ecwid minicart widgets to the section of the page, where you wish that this minicart needs to appear.
3. The third way here is similar to the first one: you can generate the code for your minicart widget here: http://help.ecwid.com/customer/portal/articles/1101202-minicart and insert into the Ecwid store page in your WordPress admin backend > Pages.
More information on how to manage your Ecwid store page in your WordPress website, please see this page: http://help.ecwid.com/customer/portal/articles/1085017-wordpress-downloadable-
Thank you!Forum: Plugins
In reply to: [Ecwid by Lightspeed Ecommerce Shopping Cart] Updating Store Id problemsHi,
We have released an update to Ecwid shopping cart plugin where we added some additional coding so that Ecwid plugin passes more information to your store history. This way we can inspect the issue closely and fix it faster.
Please update your plugin to version 3.0.2 and let us know once you did it. We also emailed you, so please check your inbox.
Thank you.Forum: Fixing WordPress
In reply to: None of the links in my ecwid store workHi,
We are very sorry to hear about this issue.
Can you please provide a link to your website so we can check it?
Thank you!
Forum: Reviews
In reply to: [Ecwid by Lightspeed Ecommerce Shopping Cart] Ecwid is Good.Hello,
Thanks a lot for your inquiry!
We created Ecwid as an embeddable solution. It means the layout of your online store will seamlessly adapt to design of any existing website. As for WordPress-based websites, Ecwid works perfectly with each WordPress theme as well.
Please, consider the following options, which are the most suitable for Ecwid + WordPress:
1. Responsive: https://wordpress.org/themes/responsive This free WordPress theme has responsive design, as the name implies. In case you use this theme with your WordPress-based website, your online store will be mobile-optimized.
2. [Moderated – that vendor does not comply with GPL licensing – please don’t post links to their site here] This resource has a selection of free WordPress themes, which are optimized specially for Ecwid.
Forum: Plugins
In reply to: [Ecwid by Lightspeed Ecommerce Shopping Cart] Ecwid won't load in FirefoxHello Steve.
In the WordPress.org plugin version 2.8 we have released a fix for this issue, so now the required changes are done automatically by the Ecwid plugin.
You should be able to use your Ecwid plugin with the Rocket Loader now.
Thank you and please let us know if you still experience this issue!Forum: Plugins
In reply to: Ecwid Products not Being FoundHi Julie,
We will be glad to help you. Our support team contacted you our Facebook page, via private message couple of days ago. Please check and get back to us if you have further questions.
We’ll copy our reply here as well.You’re using our plugin on your WordPress. The plugin includes indexing feature. You can check how your store is indexed yourself: open http://www.google.com and type in this search string
site:alpacameadows.com/the-farm-store
It will show you search results for the Ecwid store.That your store is located within one page on the site, it is not an issue actually. Ecwid is an app that’s hosted and loaded from our servers, it functions independently from your site. Hence it occupies the space allotted for it on the page. Still it has all store pages. And they can be indexed too, just as a regular site.
Google developed a special mechanism for such solutions as Ecwid: Google AJAX indexing. And your Ecwid plugin supports it out-of-the-box, you can see the results.We do understand your concern, surely it’s not good that you’re getting not enough sales, this needs attention and a solution. If you think an in-depth analysis of your site is required, you may want to hire someone for this task. We don’t provide such services, but we can give advice, recommend something how to improve your store and sales.
What we recommend at first place is to take SEO as one of the ways to track sales. SEO is to get traffic to site. It’s working in your Ecwid store as you can see.
And there’re other methods that are equally or probably even more powerful than SEO. We outlined them in this article:
http://help.ecwid.com/customer/portal/articles/1161241-seo#FurtherSEOPlease also mind, if a user comes to your site it doesn’t guarantee a sale. The users should browse products, make a decision and complete the purchase. Your store pages are accessible right from the home page, all pages are there, showing product information, checkout is working. Thus it looks OK. So it would be much useful to understand why no sales. For that you need traffic statistics.
How many people visit your site, what pages the enter, how often, how they behave there, – this statistics shows a real picture of what’s going on, and, more important, knowing all these you will be able to decide about what can be improved/changed. You can get these stats using Google Analytics, it’s working Ecwid too: http://help.ecwid.com/customer/portal/articles/1170264-google-analyticsIf you need further help, please contact us. Thank you.