Dan (a11n)
Forum Replies Created
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Forum: Plugins
In reply to: [Sensei LMS Media Attachments] One more testTesting a reply.
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] It have issue for my websiteHi there
As Animesh mentioned, the redirect on your xmlrpc.php file may be a redirection attack, so I’d suggest going through the advice here to try to identify and fix the issue:
If you’re unable to, you may want to see if your host is able to help, otherwise get in touch with a security specialist such as Sucuri or Wordfence for further advice.
Once that redirect is removed, you should have no trouble connecting Jetpack.
Hope that helps!
Hi there
Since you now have a support ticket open with us, I’ll mark this thread resolved and we will continue to help troubleshoot via email. Thanks!
Hi there
We only log views in the map view if we can properly identify the visitor’s country. If we’re unable to for some reason, then it won’t get logged there. So it’s expected that the map views may be lower than the number shown in the main histogram view.
Hope that helps!
Hi there
You can find supported parameters for the gallery shortcode here:
https://wordpress.com/support/wordpress-editor/blocks/gallery-block/#gallery-shortcodeIf you have any trouble with those, could you please post the URL of the page where you added the shortcode here so that we can have a look?
If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.
Thanks!
Forum: Reviews
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] DO NOT INSTALLHi there
I’m sorry to hear you had a bad experience with Jetpack. I can absolutely guarantee that Jetpack is not malware, and there’s no way you would still be able to see Jetpack ads in your dashboard after deleting the plugin.
If you can provide screenshots of exactly what you’re seeing, we’d be happy to advise further.
Thanks!
Hi there
This happens with some hosts which provide plugins that automatically enable certain Jetpack modules after an update.
If you’re using any plugins provided by your host, you could try disabling those. Otherwise, you can add the following code to permanently disable the Jetpack CDN:
/** * Force-disable Jetpack's Image CDN module. * * @param array $modules Array of active Jetpack modules. * * @return array $modules Array of active Jetpack modules. */ function jetpackcom_support_disable_jetpack_photon( $modules ) { $found = array_search( 'photon', $modules, true ); if ( false !== $found ) { unset( $modules[ $found ] ); } return $modules; } add_filter( 'option_jetpack_active_modules', 'jetpackcom_support_disable_jetpack_photon' );Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] WordPress brand on my tweetsHi there
Twitter requires a named app in order to publish tweets on your behalf. The app that Jetpack uses is named ‘WordPress.com’
If you want to change that, you’d need to create your own Twitter app and use that instead of Jetpack’s Publicize tool.
Hi there
I see we already resolved this for you via a support ticket, so I’ll mark this thread resolved. Let us know if you need anything else.
Hi there
To clarify, are you adding a ‘Navigation Menu’ block to your widget area? Visibility options aren’t currently working for block-based widgets, but you can follow that Github issue for updates on that:
Understood. An alternative would be to create a test site (you could use https://tastewp.com/ for a temporary site) and see if you can reproduce the same error with just Jetpack Boost and Hummingbird Pro.
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Update breaks WP admin CSSHi there
In that case I’d suggest contacting your host to see if they can check their server logs for more information on what might be causing the 500 errors when Jetpack tries to communicate with your site via XMLRPC. For reference, this was the time of the latest error:
HTTP/1.1 500 Internal Server Error
Date: Fri, 10 Sep 2021 13:54:20 GMTHi there
Yes, we tested the tiled gallery function using Jetpack 10.1 and WordPress 5.8.1 and could not reproduce the issue.
We don’t want you to lose your website’s functionality, but since we can’t reproduce it on a test site, we’ll need to check your site to see if we can spot any other issues that could be causing it.
Could you please post your site URL here, as Bob requested?
If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.
Thanks!
Yes, we’ll let you know here when we have an update on this issue. Thanks.
Hi again
This CSS worked for me in testing:
iframe {width: auto !important;}Can you try adding that via the Customizer and see if it helps?