Jetpack galleries suddenly stop to work even so they work earlier

Some clarification:

I have on Dashboard of my websites near version fo Jetpack as below:

“You have version 10.0 installed. Update to 10.1. View version 10.1 details.
Compatibility with WordPress 5.8.1: 100% (according to its author)”

but when I update Jetpack from 10.0 to 10.1 all Jetpack galleries functionality are getting lost:
I could see the photo but could not navigate and could not see the full sizes and could not exit gallery and picture after clicking on it – go to the wrong one.
Basically – all functionality are lost.
How to update Jetpack without loosing functionality of the website?
thanks.

• This reply was modified 2 years, 7 months ago by tatyana100.
• This reply was modified 2 years, 7 months ago by tatyana100.

Do you check Jetpack titled galleries functionalities?
As I wrote, after updating Jetpack galleries stop to work.
I fixed issue of not compatibility Jetpack and WordPress by restoring the old version of Jetpack that work fine.
But I don’t like to use not updated plugin.
Would you like me to update Jetpack loosing again all functionality of website?
thanks.

• This reply was modified 2 years, 7 months ago by tatyana100.
• This reply was modified 2 years, 7 months ago by tatyana100.

Hello,
I’ve already submitted 2 reports about errors in the link that was provided.
I put in the report link to one of the website and screenshots shown that renew Jetpack plugin doesn’t work – but the old one keep all functionality of galleries.
All of the websites lost functionalities of galleries – no navigation between pictures as was supposed to be and how it was before updating.
One of my website is sort of work with the new Jetpack plugin – it show the full size pictures even so it doesn’t consistantly navigate between pictures.
But in this website, I could not even create the new gallery adding to it any picture:

the error in the red and as below:

“`The uploaded file could not be moved to wp-content/uploads/2021/09.
Tiled Gallery
Upload an image file, pick one from your media library, or add one with a URL.`”

Should i submit the third report indicated that new Jetpack plugin doesn’t work and galleries loose all functionalities
or the information of the 2 previous reports would be enough for investigation and fixing issue and returning to the old version that work fine or the new one that doesn’t ruin functionalities of galleries?
thanks.

• This reply was modified 2 years, 7 months ago by tatyana100.

I got response that mentioned gallery is working fine.
But it is working fine because I am using not updated Jetpack plugin 10.0 instead of 10.1.
When I update this plugin
– gallery stop work properly
– no navigation, full sizes, exit.
It is really not convenient when users could not use the gallery after plugin was update.
If it is necessary I could update plugin loosing functionality – but wondering how long it would take to restore functionality?

Updating.
I was told that gallery stop to work with Jetpack plugin because probably something wrong with my service provider regarding their settings even so those settings don’t create any errors with the old plugin.

I’ve contacted with service provider and got response:
“There is no issue with our end but looking at the error logs I can
see the issue with the plugin”.
And it is accurate statement since when I’ve restored the old Jetpack plugin – galleries start to again work properly.
I have all plugins and themes updated except this plugin.
I still would like to update Jetpack plugin
without losing functionalities of galleries.
Thanks.

Hello,
It is not resolved yet since I could not use updated Jetpack plugin in the big galleries and I am using the old ones that work without error.
But together with my server provider and your supporter team, I will try to make updated plugin to work on galleries and not create errors as it happened right now.
I’ll inform your about outcome
and until then this is not yet resolved.
thanks.