• Resolved david8500

    (@david8500)


    Hi, Following recent update the WP admin CSS was broken. By elimination it appears that Jetpack is the culprit. By deactivating the plugin everything returns to normal.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Animesh Gaurav (a11n)

    (@bizanimesh)

    Hi there,

    The issue is not on my side. Could you please try uninstalling and reinstalling the Jetpack plugin again? It might be possible something went wrong while updating the plugin, and you are seeing the issue.

    Thread Starter david8500

    (@david8500)

    Hi, I uninstalled and re-installed. I clicked the set up button and the plugin activated but I get a message saying that the content was blocked. The Jetpack dashboard and settings only display the wordpress logo.

    Plugin Contributor Dan (a11n)

    (@drawmyface)

    Hi there

    When Jetpack tries to connect, it’s hitting a 500 (internal server) error. Can you try deactivating all other plugins, then try to connect again? If it works, you can try reactivating the other plugins again.

    Thread Starter david8500

    (@david8500)

    Hi, Deactivating all the other plugins makes no difference…..still no connection.

    Plugin Contributor Dan (a11n)

    (@drawmyface)

    Hi there

    In that case I’d suggest contacting your host to see if they can check their server logs for more information on what might be causing the 500 errors when Jetpack tries to communicate with your site via XMLRPC. For reference, this was the time of the latest error:

    HTTP/1.1 500 Internal Server Error
    Date: Fri, 10 Sep 2021 13:54:20 GMT

Viewing 5 replies - 1 through 5 (of 5 total)

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