David
Forum Replies Created
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Hi there @ilovetolivewell,
Thanks for reaching out. Based on the error message, it looks like you need to update your SPF record so your domain can send using your email address. If you check with your host, they should be able to help you get this updated. They’ll likely need to see the error message you posted here, and they should be able to help get you going in the right direction.
I hope that helps! Have a great day!
Hi there @sidewindern7,
Thanks for reaching out! What I would do is check the Debug Log in WP Mail SMTP. If there was a problem connecting to the mailer to send an email, you should find an entry in the debug log. The entry will have a time and date that the error occurred, and you can cross-reference it with what you see in WP Mail Logging. If no one has complained about any emails not getting through, it may have been an automated email.
I hope that helps! Have a great day! π
Hi there @mamafermenta,
Thanks for reaching out! These issues were patched in version 3.9. As long as you’re running the most recent version of WP Mail SMTP, you should be good to go. π
Have a great day!
Hi there @imagine2006,
Try sending a test email from within WP Mail SMTP:
https://wpmailsmtp.com/docs/how-to-send-a-test-email-in-wp-mail-smtp/
When you do, if the email fails, you should receive a more verbose error message that provides additional details on what happened when the email attempt occurred. If you can share that message with us here, that may help us get you pointed in the right direction.
Thanks!
Hi there @imagine2006,
We can’t advise on WHM setup, but to connect WP Mail SMTP to the U.S. West relay server, you would need to use the Other SMTP mailer. In your settings, add this to the Host:
dedrelay.secureserver.net
Unfortunately, that’s where GoDaddy’s information stops: https://au.godaddy.com/help/find-the-smtp-relay-server-for-my-gen-4-vps-24736
From what we’ve seen with other relays, you may be need to turn authentication off. Additionally, you may need to try each of the ports listed, since their document doesn’t say which you will need to use.
I hope that helps! Have a great day!
Hey there @redapplebuzz,
That’s great! We’re glad our setup was easy to follow. In case it helps, you can check out our full documentation here: https://wpmailsmtp.com/docs/
Thanks for taking the time to leave a rating and a review. We hope our plugin continues working great for you for years to come. π
Have a great day!
Hi @oktaytolonguc,
That’s great to hear! We’re glad WP Mail SMTP was easy to configure, and that it’s been working well for you. We hope it continues to do so for a long time to come. π
Have a great day!
Hi there @bikeralpine6380,
Thanks for taking the time to leave a rating and a review. We’re glad to hear that our plugin has been working great for you. We hope it continues to do so for many years!
Have a great day!
Hi there @buyusashop,
That’s great to hear! Thanks for recommending us. We’re glad our plugin was able to help you keep your emails in inboxes instead of bouncing or landing in spam folders.
Have a great day!
Hi there @hailton12,
We’re glad to hear or plugin has been excellent for you. We hope it continues to be for a long time to come. π
Thanks for taking the time to leave a rating and a review.
Have a great day!
Hi there @vinjoza,
Thanks for taking the time to leave a rating and a review! We’re glad to hear that you consider our plugin to be a go-to plugin for your sites.
Have a great day!
Hey @chrisanisere,
You’re very welcome! Thanks for taking the time to leave a rating and a review. We’re glad to hear our plugin has been helping you out, and we hope it continues to do so for a long time to come.
Have a great day!
Hey there @kentbraun,
We’re glad to hear our plugin has improved your email delivery! That’s our primary goal with our plugin and it’s great to hear it’s helping you out.
Thanks for taking the time to leave a rating and a review!
Have a great day!
Hey there @pbenedyk,
Thanks so much for the feedback! We’re glad to hear how much you’re enjoying our plugin and the built in tools. The email test is a great way to make sure everything is working. It’s also a good way to find out why something isn’t working, since it can display an error message if the test fails.
Thanks for taking the time to leave a rating and a review. We certainly do appreciate it.
Have a great day! π
Hi there @usjyphpservwebsite,
That’s great to hear! We’re glad you were able to move forward with your site, and it’s great to know our plugin helped you out. We hope things continue to run smoothly for you. π
Have a great day!