Celeste - Shareaholic
Forum Replies Created
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Forum: Plugins
In reply to: How to eliminate search results from Shareaholic "recommendations"Hi, Gary! I believe you contacted support through email and have received a response to your query. We will be releasing an update to Recommendations very soon that will allow you to filter certain content from appearing in the results.
Forum: Plugins
In reply to: Shareaholic Sexy Bookmarks conflicts with Nextgen Gallery SlideshowHi! Have you checked whether the issue with your NGG Slideshow Widget is present when all other plugins have been deactivated? I would just like to verify that the problem isn’t impacted by an additional element.
As for Facebook-sharing, I am unable to test the behavior while your site is down. If this is still a problem you are facing, please let me know when it is back online. Thanks!
Forum: Plugins
In reply to: [W3 Total Cache] Conflict with Shareaholic Sexybookmarks PluginHi, Andrew! I believe I’ve responded to your email sent to Shareaholic support. Because of your recent update, you may need to add Shareaholic to your minification exemptions. Please, check for my email and direct your response there if you need further assistance, so that this issue is handled promptly. Thanks!
Hi! There are one of two things happening here. Either you have selected ‘main index’ within your menu placement settings, which does control the toggling of bookmarks on the typical home feed for a blog, OR you have a special theme that uses custom post types to display your featured content on a static home page.
If your theme uses the standard blog feed, unckecking ‘main index’ under your menu placement settings will do the trick. However, if your theme uses custom post types for home page excerpts, this becomes a little trickier. You will need to use ‘manual mode’ to control where SexyBookmarks are displayed in your blog’s content types.
Please, see the following article for more information: http://support.shareaholic.com/customer/portal/articles/668180-sexybookmarks-and-custom-post-types
Hi! If the pages where you would like to remove bookmarks apply to all instances of this post type, the best option would be to use manual mode to include bookmarks on only the post types where you would like the buttons to appear: http://support.shareaholic.com/customer/portal/articles/668180-sexybookmarks-and-custom-post-types
If you need another option, one of our users did figure out a way to accomplish toggling on specific posts where the disabling option isn’t present: https://getsatisfaction.com/shareaholic/topics/unable_to_turn_off_sexybookmarks_on_post_by_post_basis
Nathanael,
Please, test if the paragraph tag populates when using the default WordPress theme Twenty Eleven.
Hi, everyone! Please, check to see if your Pinterest button is now functional. We have been working to resolve this issue, and it should be resolved.
Please, view: http://bit.ly/OeQunX — We are happy to assist 🙂
Forum: Plugins
In reply to: [P: SexyBookmarks] like button-set slow loadingLooking for help? Start at http://support.shareaholic.com
The fastest way to get help with Shareaholic is by heading to our up to date support site: http://support.shareaholic.com
You’ll get a faster response to your issue or question by checking there first, and it’s up to date with all the latest FAQs for Sexy Bookmarks and Shareaholic for WordPress.
Please, see responses sent via email. Thank you.
Please, find us at http://support.shareaholic.com
Could you please direct me to a page on your blog where this problem is occurring?
This sounds like it could have been a caching plugin issue. Did you have version 6.0.0.3 installed? If you reactivate, reset your settings, then save the defaults, are the buttons identified properly?
The space can be modified by accessing your theme files and applying inline styles to decrease the space below your (post) content.
I believe you have contacted Shareaholic support a few times about the placement of your buttons. I am unable to give detailed advice other than to say that it can be accomplished by using Manual Mode – http://support.shareaholic.com/customer/portal/articles/398045 – and CSS (specifically div block elements and floats).
If this is beyond your scope, please take some time to peruse web design forums and study styling, I suggest w3schools – http://www.w3schools.com – Also, Smashing Magazine – http://www.smashingmagazine.com – is also a great resource.